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Software Functionality Revealed in Detail
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 open source center

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Open Source and Linux, IT Services Software Evaluation Report

The model of IT services for Free and Open Source software (FOSS) helps identify the characteristics clients require from consultants, integrators, resellers, etc. to develop, support, migrate, and implement enterprise solutions or services that are based on, or are themselves, FOSS. In addition, it supports standard criteria important to enterprise Linux rollouts or migrations. 

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Documents related to » open source center

TEC Talks to the Open For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz


In conversation with the Open For Business (OFBiz) project leader, David Jones, TEC discovers some of the challenges in raising an open source enterprise software solution. Mr. Jones explains his vision in this first part of three articles on maintaining a business centered around Free and open source software for the enterprise.

open source center  For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz Introduction Consider that Free and open source software models, as opposed to the traditional proprietary models, may afford end user organizations a direct line to getting the software that is most well-adapted to their specific needs and at a lower cost. If that tends to be the case, one should ask how it is that the groups providing Free and open source enterprise software model their businesses to support that notion. Read More

Demand at the Fount of Open Source Part Two: A Primer Based in Demand Trends


Organizations globally, are contributing to increased demand for Free and open source software but vendors may not yet be meeting this demand. This article highlights FOSS fundamentals with the goal of adding clarity for the uninitiated.

open source center  at the Fount of Open Source Part Two: A Primer Based in Demand Trends Introduction The first part of this article concerned the Free and open source software (FOSS) origin and rapid evolution as manifested in global customer demand trends. This second part reviews reasons behind why enterprise clients and government organizations generate this demand, as well as why software providers should continue efforts to meet the demand. Together, these articles should offer an overview of FOSS concepts for both Read More

Recognition for IP Telephony Open Source Style


I've seen a lot of press about the open source telephony system, Asterisk. Although I haven't worked in the telephony world for some time, I remember what it was like administering those systems years ago in a midsize company that handled large event ticket sales. We ran some systems on OS/2 and for larger ACD call center requirements, Unix. These were not inexpensive systems. If I go to

open source center  for IP Telephony Open Source Style I''ve seen a lot of press about the open source telephony system, Asterisk . Although I haven''t worked in the telephony world for some time, I remember what it was like administering those systems years ago in a midsize company that handled large event ticket sales. We ran some systems on OS/2 and for larger ACD call center requirements, Unix. These were not inexpensive systems. If I go to AsteriskNOW.org, now I can download a specialized Linux distribution Read More

Demand at the Fount of Open Source: A Primer Based in Demand Trends


As we witness the inexorable increase in demand for Free and open source software (FOSS), many organizations have yet to glean the FOSS fundamentals. This series highlights fundamentals for the enterprise as manifested in global customer demand trends.

open source center  overview of Free and open source software (FOSS) concepts for both enterprise software clients and vendors that would like to be let in on the buzz resonating from the FOSS-related change in the software industry. I will address FOSS concepts in two parts. The first concerns the FOSS origin and rapid evolution as manifested in global customer demand trends. The second reviews reasons that enterprise clients and government organizations generate this demand as well as why it should push software providers Read More

TEC Talks to the Compiere ERP/CRM ProjectFree and Open Source Software Business ModelsPart Three: Compiere/ComPiere


Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software.

open source center  Compiere ERP/CRM ProjectFree and Open Source Software Business ModelsPart Three: Compiere/ComPiere Introduction Consider that Free and open source software models, as opposed to the traditional proprietary models, may afford end user organizations a direct line to getting the software that is most well-adapted to their specific needs and at a lower cost. If that tends to be the case, one should ask how it is that the groups providing Free and open source enterprise software model their businesses to Read More

Data Center Automation


With the increasing complexity of the data center and its dependent systems, data center automation (DCA) is becoming a necessity. To replace the costly and inefficient human aspect of managing the data center, IT departments must adopt DCA solutions. Combined with utility-based computing architectures, these solutions can provide greater dynamics in the environment and facilitate speed of response to market demands.

open source center   Read More

Sword Ciboodle and SAS Analytics Intelligent Contact Center: Product Overview


The market for contact center solutions is divided between customer relationship management (CRM) solutions and call center solutions, typically from different providers. On top of that, business intelligence (BI) vendors offer tools and add-ons to analyze contact center data. This means that if you require “the complete package,” you’ll need two or three different solutions. Naturally, these

open source center  Ciboodle and SAS Analytics Intelligent Contact Center: Product Overview The market for contact center solutions is divided between customer relationship management (CRM) solutions and call center solutions, typically from different providers. On top of that, business intelligence (BI) vendors offer tools and add-ons to analyze contact center data. This means that if you require “the complete package,” you’ll need two or three different solutions. Naturally, these solutions will not always Read More

Securing Edge Data at the Center


Even as enterprises focus relentlessly on consolidation of data centers, they continue to aggressively expand the roles and numbers of branch offices, often located in remote locations that are difficult to support and protect. That poses the issue of how to protect data on the edge of the network, which may be subject to a variety of risks. Data centers are built to secure systems and data, and to help ensure business continuity and recovery after interruptions and disasters. Remote offices, on the other hand, generally lack the protections and defenses typically employed by data centers to keep out the unwanted and those who intend to steal or otherwise harm an organization’s data.

Branch converged infrastructure solutions from Riverbed Technology project data from the data center to remote offices. SteelFusion architecture eliminates the need to manage servers, storage, and backup in remote locations, radically reducing the operational burden on the company’s IT managers while increasing their control over the infrastructure.

open source center  Riverbed, Steelfusion, converged infrastructure, remote office, remote access, remote data, converged infrastructure, data center, datacenter Read More

Best Practices for Improving Performance in Your Contact Center


In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance.

open source center  customer service seminars 2010,customer service seminars,customer satisfaction survey software,online customer service training,customer service training courses,customer service training materials,customer service training videos,customer service software,outsource customer service,outsourced customer service,call center performance management,customer satisfaction survey template free,free customer satisfaction survey template,free customer satisfaction survey,customer satisfaction survey form Read More

Monitoring Physical Threats in the Data Center


Common methods for monitoring the data center environment date from the days of centralized mainframes, and include such practices as walking around with thermometers. But as data centers continue to evolve with distributed processing and server technologies that drive up power and cooling demands, you must examine the environment more closely. Monitoring equipment isn’t enough—learn how to better manage your data center.

open source center   Read More

10 Errors to Avoid When Commissioning a Data Center


Data center commissioning requires tight coordination between vendors, facilities, IT departments, engineers, the commissioning agent, and others. Managed properly, commissioning can deliver an unbiased evaluation of whether a new data center will succeed or not. Managed poorly, it can lead to problematic data center performance issues. Learn 10 common data center commissioning mistakes, and find out how to avoid them.

open source center  pertains to commissioning will open the door to increased human error and downtime once the new data center is in operation. The long term negative consequences on overall performance will far outweigh the short term benefits of project budget cuts if commissioning is targeted. Error Symptom Consequences Solution Budget cuts under the guise of value engineering diminish the role of the commissioning agent. Commissioning schedules are curtailed and this introduces additional opportunities for human Read More

Automation for the New Data Center


Data centers are squeezed by a variety of pressures, such as power consumption, heating, ventilating, and air conditioning (HVAC) requirements, new servers, human error, patching, asset tracking, and more. On top of this, you have to keep up with dynamically changing business requirements. One of the key ways you can address these dilemmas, however, is through server consolidation using virtualization.

open source center   Read More

Automating Your Call Center Feedback


Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with "that company." Are your customers saying this about your local contact center? If so, do you know why? Learn why you should update your customer feedback systems.

open source center  for customers to provide open and honest, yet confidential feedback. Automated surveys aren’t without their issues as well. Many systems are expensive, with some requiring large pieces of hardware to attach to your existing systems. That means more space, more energy, more maintenance, and more cost - most of which contact centers have too much of already. Also, some systems aren’t compatible with home-based agent setups. But newer, purpose-built automated systems are inexpensive and, because they are Read More

Deploying High-density Zones in a Low-density Data Center


New power and cooling technology allows for a simple and rapid deployment of self-contained high-density zones within an existing or new low-density data center. The independence of these high-density zones allows for reliable high-density equipment operation without a negative impact on existing power and cooling infrastructure—and with more electrical efficiency than conventional designs. Learn more now.

open source center  cases such as standalone open data center environments or mixed layouts '' only when optional front containment is used In wiring closets that lack any form of cooling, exposing high-density equipment to high temperatures '' only when optional front containment is used When sound attenuation is required '' only when optional front containment is used Trade-offs Front and rear containment panels increase capital cost In a single rack configuration, cost increases substantially when cooling redundancy is requi Read More

Compiere Open Source ERP & CRM


Compiere Open Source ERP & CRM is a complete business solution for small-to-medium enterprises worldwide, particularly those in the service and distribution industry, both retail and wholesale. Compiere Open Source ERP & CRM has integrated Web Store, covering material management, purchasing sales, accounting, and customer relations management.

open source center  Open Source ERP & CRM Compiere Open Source ERP & CRM is a complete business solution for small-to-medium enterprises worldwide, particularly those in the service and distribution industry, both retail and wholesale. Compiere Open Source ERP & CRM has integrated Web Store, covering material management, purchasing sales, accounting, and customer relations management. Read More