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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » open source center


TEC Talks to the Open For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz
In conversation with the Open For Business (OFBiz) project leader, David Jones, TEC discovers some of the challenges in raising an open source enterprise

open source center  For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz Introduction Consider that Free and open source software models, as opposed to the traditional proprietary models, may afford end user organizations a direct line to getting the software that is most well-adapted to their specific needs and at a lower cost. If that tends to be the case, one should ask how it is that the groups providing Free and open source enterprise software model their businesses to support that notion. Read More...
Demand at the Fount of Open Source Part Two: A Primer Based in Demand Trends
Organizations globally, are contributing to increased demand for Free and open source software but vendors may not yet be meeting this demand. This article

open source center  at the Fount of Open Source Part Two: A Primer Based in Demand Trends Introduction The first part of this article concerned the Free and open source software (FOSS) origin and rapid evolution as manifested in global customer demand trends. This second part reviews reasons behind why enterprise clients and government organizations generate this demand, as well as why software providers should continue efforts to meet the demand. Together, these articles should offer an overview of FOSS concepts for both Read More...
Help Selecting Open Source Consulting Services
Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its FOSS Evaluation Center (fossevaluation.com), which lets end

open source center  Selecting Open Source Consulting Services Help Selecting Open Source Consulting Services (PRWEB) February 10, 2005 Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its FOSS Evaluation Center (fossevaluation.com), which lets end users prioritize their requirements for open source migrations, or open source consulting engagements, and then matches those requirements to appropriate open source consultants or service providers. Organizations don''t have it easy when de Read More...
TEC Talks to the Compiere ERP/CRM ProjectFree and Open Source Software Business ModelsPart Three: Compiere/ComPiere
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open Source software. Jorg explains some of

open source center  Compiere ERP/CRM ProjectFree and Open Source Software Business ModelsPart Three: Compiere/ComPiere Introduction Consider that Free and open source software models, as opposed to the traditional proprietary models, may afford end user organizations a direct line to getting the software that is most well-adapted to their specific needs and at a lower cost. If that tends to be the case, one should ask how it is that the groups providing Free and open source enterprise software model their businesses to Read More...
Recognition for IP Telephony Open Source Style
I''ve seen a lot of press about the open source telephony system, Asterisk. Although I haven''t worked in the telephony world for some time, I remember what it

open source center  for IP Telephony Open Source Style I''ve seen a lot of press about the open source telephony system, Asterisk . Although I haven''t worked in the telephony world for some time, I remember what it was like administering those systems years ago in a midsize company that handled large event ticket sales. We ran some systems on OS/2 and for larger ACD call center requirements, Unix. These were not inexpensive systems. If I go to AsteriskNOW.org, now I can download a specialized Linux distribution Read More...
Source Code Translation
Everyone who writes computer software eventually faces the requirement of converting a large code base from one programming language to another. But source

open source center  Code Translation Use MacTranslator and WinTranslator to understand legacy code, reuse it, fix defects and develop new projects. Click a few buttons and piles of source code are transformed into an organized stack of diagrams. Source: Excel Software Resources Related to Source Code Translation : Source Code (Wikipedia) Source Code Translation Source Code Translation is also known as : Source Code Translator , Source Code Conversion , Code Translation Process , Translating Source Code , Converting Read More...
]project-open[
The ]project-open[ Web-based project management application covers essential functionality for project/portfolio management, CRM, finance, human resources

open source center  project-open[ The ]project-open[ Web-based project management application covers essential functionality for project/portfolio management, CRM, finance, human resources, knowledge management, and more. ]project-open[ solutions target the following: - Agency use, especially for advertising or Internet agencies with requirements for collaboration, cost accounting, invoicing, and access security. - IT service management (ITSM), for monitoring IT projects, financial aspects, and BI-style reporting. - Read More...
Microsoft''s Open Source Licenses
This post is not an oxymoron. The Open Source Initiative recently approved two Microsoft licenses (the Microsoft Reciprocal License and the Microsoft Public

open source center  s Open Source Licenses This post is not an oxymoron . The Open Source Initiative recently approved two Microsoft licenses (the Microsoft Reciprocal License and the Microsoft Public License ) as compliant with the open source definition . Why would Microsoft want to publish an open source license? The very idea of Microsoft participating in the open source community might sound odd. After all, hasn''t Microsoft been one of the most vocal proprietary vendors against free and open source software ? Read More...
Essential Elements of Data Center Facility Operations
Seventy percent of data center outages are directly attributable to human error according to the Uptime Institute’s analysis of their “abnormal incident

open source center  DCIM, data center, data center infrastructure management, DCIM management, DCIM software, DCIM software tools, IT, IT infrastructure, APC by Schneider Electric, facility operations and maintenance, Uptime Institute, data center facility operations Read More...
A Pragmatic Approach to Server and Data Center Consolidation
Server and data center consolidation has never been more important. Issues such as server sprawl and increasing costs have made consolidation the number one

open source center   Read More...
Bonitasoft, Part 1: An Upbeat Provider of Open Source BPM Software
One area where open source software providers seem to be doing quite well is business process management (BPM), a discipline that focuses on continuously

open source center  An Upbeat Provider of Open Source BPM Software One area where open source software providers seem to be doing quite well is business process management (BPM), a discipline that focuses on continuously improving business processes, while taking an outside-in, customer-centric perspective. Think of solutions like Colosa ’s ProcessMaker , Intalio , and Alfresco Software ’s Activiti . In addition, while Red Hat is expected to make major announcements about its BPM offering (based on the 2012 Polymita Read More...
How to Do It Right: Setting Up an Offshore Development Center
Although IT outsourcing can result in cost savings of up to 60 percent, you’re not as likely to see that return if you don’t have an offshore development center

open source center   Read More...
Tis The Season for Call Center Fraud
To optimize customer buying experience and create a human connection to their brand, online retailers, or eTailers, increasingly turn to call centers. Although

open source center  Call center fraud,shopping fraud,telephone verification,online fraud prevention,telesign Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

open source center  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More...

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