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Documents related to » open source center


Automating Your Call Center Feedback
Automating Your Call Center Feedback. Solutions and Other Documents to Characterize Your Buy, In Relation To Automating Your Call Center Feedback. Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with

OPEN SOURCE CENTER: for customers to provide open and honest, yet confidential feedback. Automated surveys aren’t without their issues as well. Many systems are expensive, with some requiring large pieces of hardware to attach to your existing systems. That means more space, more energy, more maintenance, and more cost - most of which contact centers have too much of already. Also, some systems aren’t compatible with home-based agent setups. But newer, purpose-built automated systems are inexpensive and, because they
8/3/2009 3:19:00 PM

Call Center Buyer’s Guide
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's Guide. A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

OPEN SOURCE CENTER: a third party necessarily open you up to data security risks, a common concern among buyers. According to DeSalles, while there is a perceived loss of control, there are providers in this space, notably Avaya, Genesys Telecommunications, Oracle, Verizon Business, that have put signii cant investment into their security structures. In fact, many small to medium- size businesses would be hard-pressed to put the same high-cost security precautions in place. The hosted-delivery model may be taking the world
11/13/2007 5:13:00 PM

Microsoft s Open Source Licenses » The TEC Blog
Microsoft s Open Source Licenses » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

OPEN SOURCE CENTER: business model, GPL, license, microsoft, patent, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-10-2007

Open Source versus Closed Source (Proprietary) Software
Open Source vs. Closed Source (Proprietary) Software. Acquire Free Guides and IT Reports In Relation To Open Source Software. Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you need to know the advantages and disadvantages of each. The main issues in the debate include cost, service and support, innovation, usability, and security. Get a closer look at open source and closed source software solutions so you know what’s right for your needs.

OPEN SOURCE CENTER: Open Source versus Closed Source (Proprietary) Software Open Source versus Closed Source (Proprietary) Software Source: bwired Document Type: Checklist/Guide Description: Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you need to know the advantages and disadvantages of each. The main issues in the debate include cost, service and support, innovation, usability, and security. Get a closer look at open
8/4/2009 6:48:00 AM

Preparing the Data Center for a Move to Virtualization
This primer is designed to provide business decision makers and other potential buyers with basic knowledge about the exploding market of the virtualization industry—its evolution and the current landscape, along with a glossary of terms. It also includes a checklist of signs that your data center needs virtualization.

OPEN SOURCE CENTER: data center virtualization definition, data center virtualization ppt, desktop virtualization comparison, what is data center virtualization, desktop virtualization software, server virtualization benefits, virtualization management software, virtualization training, server virtualization software, virtualization software comparison, virtualization benefits, benefits of virtualization, data center virtualization benefits, virtualization for dummies, virtualization solutions, desktop virtualization, what is virtualization, virtualization of servers, storage virtualization, virtualization .
5/4/2011 3:11:00 PM

Analysis of Sendmail, Inc. s Largest Open Source Release in Twenty Years
sendmail 8.10 now includes SMTP authentication and support for the lightweight directory access protocol (LDAP) and multiple queues.

OPEN SOURCE CENTER: of Sendmail, Inc. s Largest Open Source Release in Twenty Years Analysis of Sendmail, Inc. s Largest Open Source Release in Twenty Years P. Hayes - March 1, 2000 Read Comments Event Summary Demo 2000, Indian Wells, CA - Sendmail, Inc., the provider of the ubiquitous Sendmail Internet Mail platform for e-communications, applications and services, announced Open Source sendmail 8.10, the largest feature release in the 20 year history of the mail transfer agent (MTA), which routes the vast majority of mail
3/1/2000

Monitoring Physical Threats in the Data Center
Common methods for monitoring the data center environment date from the days of centralized mainframes, and include such practices as walking around with thermometers. But as data centers continue to evolve with distributed processing and server technologies that drive up power and cooling demands, you must examine the environment more closely. Monitoring equipment isn’t enough—learn how to better manage your data center.

OPEN SOURCE CENTER:
3/9/2009 4:01:00 PM

Case Study: St. Vincent Heart Center
Until recently, St. Vincent Heart Center used an HTML-based intranet to disseminate various types of information to its 470 employees and 200 contract workers. But information on that system wasn’t easy to find. Microsoft® Office SharePoint® Server 2007 offers the organization easy access to information—and it enhances productivity and supports increased security for confidential information. Read more about the benefits.

OPEN SOURCE CENTER:
9/23/2008 11:47:00 AM

Oracle Database Security: Preventing Enterprise Data Leaks at the Source
Oracle Database Security: Preventing Enterprise Data Leaks at the Source. Find Free Device and Other Solutions to Define Your Systems Implementation In Relation To Oracle Database Security. Addressing information protection and control (IPC) is a complex challenge. Enterprises must secure their databases to protect sensitive information and comply with policy regulations. Learn more about threats to business information, the impact of government regulations on data protection, and how database security best practices can prevent sensitive customer data or company information from being distributed.

OPEN SOURCE CENTER: Oracle Passwords | Oracle Open World | Oracle Security Information | Providing Oracle Database Security | Oracle Databases Applications Secure | Parses Oracle Environment Parameters | Security Checklists Recommendations | Oracle Database Security Discussion | Keeping Oracle Database Secure | Oracle Techniques for Enforcing | Oracle Database Security Patching Process | Research Oracle Database Security | Prevention for Oracle Database | Multiple Vulnerabilities Oracle | Oracle Database Server | Security
4/20/2009 3:12:00 PM

Sword Ciboodle and SAS Analytics Intelligent Contact Center: Product Overview » The TEC Blog
Sword Ciboodle and SAS Analytics Intelligent Contact Center: Product Overview » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software

OPEN SOURCE CENTER: call center, contact center, CRM, customer relationship management, Intelligent Contact Center, SAS Anlaytics, Sword Ciboodle, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-04-2012

Free and Open Source Software (FOSS) Comparison Report
Find open source/linux/IT service vendors that suit your needs. Get a comprehensive report comparing functionality for the FOSS solutions you choose.

OPEN SOURCE CENTER: Free and Open Source Software (FOSS) Comparison Report Free and Open Source Software (FOSS) Comparison Report Source: Document Type: Software Evaluation Report Page Description: Free and Open Source Software (FOSS) Comparison Report style= border-width:0px; />   comments powered by Disqus Source: FOSS Comparison Report Comparing FOSS software solutions can be laborious and slow—but at TEC we make it faster and easier. Within seconds, you can get side-by-side comparison reports for any FOSS solution.
6/3/2010 12:10:00 PM


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