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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » open source center


TEC Talks to the Open For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz
In conversation with the Open For Business (OFBiz) project leader, David Jones, TEC discovers some of the challenges in raising an open source enterprise

open source center  For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz Introduction Consider that Free and open source software models, as opposed to the traditional proprietary models, may afford end user organizations a direct line to getting the software that is most well-adapted to their specific needs and at a lower cost. If that tends to be the case, one should ask how it is that the groups providing Free and open source enterprise software model their businesses to support that notion. Read More...
Demand at the Fount of Open Source Part Two: A Primer Based in Demand Trends
Organizations globally, are contributing to increased demand for Free and open source software but vendors may not yet be meeting this demand. This article

open source center  at the Fount of Open Source Part Two: A Primer Based in Demand Trends Introduction The first part of this article concerned the Free and open source software (FOSS) origin and rapid evolution as manifested in global customer demand trends. This second part reviews reasons behind why enterprise clients and government organizations generate this demand, as well as why software providers should continue efforts to meet the demand. Together, these articles should offer an overview of FOSS concepts for both Read More...
Demand at the Fount of Open Source: A Primer Based in Demand Trends
As we witness the inexorable increase in demand for Free and open source software (FOSS), many organizations have yet to glean the FOSS fundamentals. This

open source center  overview of Free and open source software (FOSS) concepts for both enterprise software clients and vendors that would like to be let in on the buzz resonating from the FOSS-related change in the software industry. I will address FOSS concepts in two parts. The first concerns the FOSS origin and rapid evolution as manifested in global customer demand trends. The second reviews reasons that enterprise clients and government organizations generate this demand as well as why it should push software providers Read More...
Help Selecting Open Source Consulting Services
Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its FOSS Evaluation Center (fossevaluation.com), which lets end

open source center  Selecting Open Source Consulting Services Help Selecting Open Source Consulting Services (PRWEB) February 10, 2005 Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its FOSS Evaluation Center (fossevaluation.com), which lets end users prioritize their requirements for open source migrations, or open source consulting engagements, and then matches those requirements to appropriate open source consultants or service providers. Organizations don''t have it easy when de Read More...
Recognition for IP Telephony Open Source Style
I''ve seen a lot of press about the open source telephony system, Asterisk. Although I haven''t worked in the telephony world for some time, I remember what it

open source center  for IP Telephony Open Source Style I''ve seen a lot of press about the open source telephony system, Asterisk . Although I haven''t worked in the telephony world for some time, I remember what it was like administering those systems years ago in a midsize company that handled large event ticket sales. We ran some systems on OS/2 and for larger ACD call center requirements, Unix. These were not inexpensive systems. If I go to AsteriskNOW.org, now I can download a specialized Linux distribution Read More...
Contact Center Buyer''s Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP

open source center  contact center,call center,customer center,voip,voice over internet protocol,contact center outsourcing,contact center software,contact center world,contact center management,hosted contact center,contact center services,contact center consulting,call center contact center,contact call center,contact center call center Read More...
Bonitasoft, Part 1: An Upbeat Provider of Open Source BPM Software
One area where open source software providers seem to be doing quite well is business process management (BPM), a discipline that focuses on continuously

open source center  An Upbeat Provider of Open Source BPM Software One area where open source software providers seem to be doing quite well is business process management (BPM), a discipline that focuses on continuously improving business processes, while taking an outside-in, customer-centric perspective. Think of solutions like Colosa ’s ProcessMaker , Intalio , and Alfresco Software ’s Activiti . In addition, while Red Hat is expected to make major announcements about its BPM offering (based on the 2012 Polymita Read More...
Case Study: St. Vincent Heart Center
Until recently, St. Vincent Heart Center used an HTML-based intranet to disseminate various types of information to its 470 employees and 200 contract workers

open source center   Read More...
CARL Source
Released in early 2008, CARL Source is a maintenance management solution with additional functionality to manage financial, technical, regulatory, quality

open source center  Source Released in early 2008, CARL Source is a maintenance management solution with additional functionality to manage financial, technical, regulatory, quality, and property processes related to a company’s assets. Designed around a web-native architecture, CARL Source supports Web 2.0 standards, Java, XML, Web Services, service-oriented architecture (SOA), and more. The Carl Source interface was designed to be user-friendly, while remaining fully compliant with web standards. Carl Source is Read More...
Source Code Translation
Everyone who writes computer software eventually faces the requirement of converting a large code base from one programming language to another. But source

open source center  Code Translation Use MacTranslator and WinTranslator to understand legacy code, reuse it, fix defects and develop new projects. Click a few buttons and piles of source code are transformed into an organized stack of diagrams. Source: Excel Software Resources Related to Source Code Translation : Source Code (Wikipedia) Source Code Translation Source Code Translation is also known as : Source Code Translator , Source Code Conversion , Code Translation Process , Translating Source Code , Converting Read More...
Choosing an Open Source Vendor and Service Provider
As more companies begin to use open source, demand for direct support and services beyond the on-line community will grow. If you''re looking for open source

open source center  an Open Source Vendor and Service Provider Introduction Notwithstanding the community-oriented spirit of open source, many user organizations prefer to use products that have commercial entities associated with them. Why would a company choose to work with commercial providers rather than relying on the product community? Here are a few reasons: Unfamiliarity with the open source ecosystem. If an organization is new to open source, it may prefer to stick with its established practices and partner Read More...
Fonolo for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience
As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls requires an agent

open source center  call center,call center solutions,virtual queuing,visual dialing Read More...
Human Resource Management Center (HRMC)
Founded in 1984, Human Resource Management Center (HRMC) is a pioneer in applying cutting edge technology to solve business'' most pressing human capital

open source center  assessments, human capital management, screening,recruiting Read More...
The Advantages of Open Source ERP
Open source software’s development processes, and the new business models its developers adopt, provide a new way of resolving the problems of cost and quality

open source center  Advantages of Open Source ERP Open source software’s development processes, and the new business models its developers adopt, provide a new way of resolving the problems of cost and quality for enterprise software. To make an enterprise resource planning (ERP) system available to companies, cost reduction is the first priority. Find out how open source software makes it possible to reduce development costs—while resulting in a high-quality product. Read More...
NetSuite Unveils New B2B Customer Center for SuiteCommerce
At SuiteWorld 2014, NetSuite unveils a new business to business Customer Center to boost online commerce, and TEC''s P.J. Jakovljevic is there to bring you the

open source center  Zach Nelson, in the opening keynote, announced the latest release of B2B Customer Center , built on the SuiteCommerce platform. Given that business models are increasingly converging and lines blurring (retail vs. distribution vs. manufacturing, products vs. services, B2B vs. B2C vs. B2B2C, etc.), the idea is to enable business to business (B2B) merchants (distributors, manufacturers, and B2B buyers) to deliver a business to consumer (B2C)-like online shopping experience (see image below).   Business Read More...

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