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ERP for Services (Non-manufacturing)
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Documents related to » online service providers


Digital Business Service Providers Series: Market Overview
Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This article traces the history of the

online service providers  this new medium, and online advertising was born. B2C oriented service providers dominated this early phase, although many have since changed their focus to B2B. Razorfish appears to have made this transition. Organic.com , founded in 1993, and Agency.com (founded 1995), are still recognized as B2C companies, but are increasingly involved in back-office and legacy systems integration work. Robert Shaw, former CEO of USWEB, recognized the ambiguity in B2C when, during USWEB''s 1999 fourth quarter results te Read More
WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami
Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers

online service providers  tighter. Glossary AOL: America OnLine DBSP: Digital Business Service Provider. This is a service provider who incorporates or provides at least one of (1) translating business strategies into digital business strategies, usually implying connectivity to the Internet, (2) web creative design and architecture, (3) implementation, and systems integration, backend development, firewalls, and (4) continued support and digital business solution maintenance. End-to-end DBSP: Provides a complete suite of DBSP ser Read More
HIPAA Compliance and the eSureIT Online Backup Service
The US Health Insurance Portability and Accountability Act (HIPAA) of 1996 applies to health care providers, health plans, and clearing houses that

online service providers  Compliance and the eSureIT Online Backup Service The US Health Insurance Portability and Accountability Act (HIPAA) of 1996 applies to health care providers, health plans, and clearing houses that electronically maintain or transmit health information. Among other things, these entities are required to have data backup plans, disaster recovery plans, and emergency mode operation plans. Fortunately, there is a way to meet these security and contingency requirements. Read More
Strategy: What Digital Business Service Providers Mean When They Say It
Strategy in digital business has become an increasingly significant component of Digital Business Service Provider (DBSP) offerings. Pure plays have and are

online service providers  for ''birth to adulthood'' online business creation, when it comes to specific requirements there are a number of additional points to consider. These points include: Vertical industry/market experience. Vendor experience in a vertical market is an important component. Vendor internal management structure in which the strategy steps exist to provide a smooth flow. Workflow provides adequate documentation to enable monitoring of progress, and appropriate measures enable performance and performance trends to Read More
Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start
In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication

online service providers  | niche marketing | online customer service | online help desk | operating models | optimize sales configuration solution | optimize soa architecture | optimize soa software project | optimizing sales configuration solution | outsource customer service | plan sales configuration solution | plm | plm consulting | plm implementation | plm industry | plm on demand | plm pdm | plm process | plm products | plm software | plm software solution | plm software solutions | plm solution | plm solutions | plm system Read More
Zef Scientific Selects IFS Enterprise Service Management
IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used

online service providers  Scientific Selects IFS Enterprise Service Management IFS has announced that Zef Scientific, Inc. , a multi-vendor service provider for high-performance liquid chromatography–mass spectrometry (HPLC-MS) systems used in the pharmaceutical, biotechnology, chemical, and environmental industries, has chosen IFS Enterprise Service Management software to manage productivity for its growing business. Deployment includes Zef Scientific’s headquarters in San Diego, California, and other offices in North Read More
Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

online service providers  Software for Service Companies Comparing software solutions for services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Read More
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

online service providers  Rising Financial Importance of Service For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers. Read More
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

online service providers  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer Read More
Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

online service providers  Productization Service Productization If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Epicor is introducing a new approach to the way enterprise resource planning (ERP) systems are designed, built, and used. We''ve redefined enterprise application software: gone are the technology barriers, integration barriers, and accessibility barriers that stifle productivity. In their place is a newfound sense of collaboration, compatibility Read More
Using Service Management Software to Enhance the Customer Experience
These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management

online service providers  Service Management Software to Enhance the Customer Experience These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that Read More
Is Your Current HR Service Delivery Model Working for You?
This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class

online service providers  Your Current HR Service Delivery Model Working for You? This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class HR service, and details the technology necessary to transform workforce service delivery. By downloading this document, you agree to provide contact information and other data to select sponsors of this content. Read More
Managed Service Programs
Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology

online service providers  Service Programs Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology teams must take end-to-end responsibility for service execution and operation so that users can focus on their core business and not worry about the engine running behind their organization. This paper provides insight into managed service projects and suggests some project management practices for improved service. Read More
7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service

online service providers  Ways Service Culture Can Drive Revenue Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal. Read More

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