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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » offshore outsourcing epo


Outsourcing Best Practices-A Primer on Outsourcing Governance
The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the

offshore outsourcing epo  , Outsourcing Company , Offshore Outsourcing , Outsourcing Website , Technology Outsourcing , Outsourcing Industry . FOREWORD As described by Mike Atwood, Principal of the Everest Group in his article The Art of Governance: “An outsourcing relationship is like a marriage. The romance of the courtship or the airtight codicils of the prenuptial agreement do not contribute to the ongoing strength of the relationship.” And when it comes to the vitality and longevity of today’s successful outsourcing Read More...
Forget Speeds and Feeds-ERP Outsourcing for the Mid-market
If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the

offshore outsourcing epo  , Successful Outsourcing , Offshore Outsourcing , Outsourcing Company , Technology Outsourcing , Outsourcing Solutions , Business Process Outsourcing , Outsourcing Benefits , Outsourcing Disadvantages , Outsourcing Advantages , Outsourcing Services , Outsourcing Industry , Outsourcing Software , Affordable Outsourcing , Strategic Outsourcing , Outsourcing Portal , Outsourcing Companies , Outsourcing Leadership . FOREWORD Mid-market companies who''ve made the commitment to an Enterprise Resource Planning Read More...
Outsourcing Challenges: Avoid the Pitfalls
Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short

offshore outsourcing epo  of Yunnan, China on Offshore Outsourcing and co-presented a Lawline.com video on Legal Issues in Outsourcing. As an executive John conceptualized the consolidation of global technology operations of a financial services entity and oversaw the implementation of global software and centralized computer operations significantly increasing the reliability of corporate data and reducing cost. He acted as CIO for Republic National Bank for 18 years. John currently acts as a Senior Advisor to the owners of a Read More...
Malta, An Ideal Nearshore Location
Malta is developing as a nearshoring location. Malta''s advantages include an educated workforce that is fluent in English, lower wages than Western Europe, and

offshore outsourcing epo  Insourcing , Multisourcing , Offshore Outsourcing , Offshoring , Outsourcing Management , Restructuring , Sourcing Solutions , Strategic Alliances , Strategic Alliances Analysis , Vertical Integration . Many are surprised to hear that Malta is developing as a nearshore outsourcing location. Right after independence from Britain in 1964, Malta started attracting manufacturing companies to set up factories in Malta mostly from the UK, Germany and Italy. As the years went by, the number increased and Read More...
Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case
As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least

offshore outsourcing epo  the Right Call Center Outsourcing Partner: Canada Builds a Strong Case As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border. Canada builds a solid case for any company’s outsourcing dollars. Read More...
Application Software Outsourcing: Buyers Are Seeking More Expertise from Providers
In a previous blog post, based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best

offshore outsourcing epo  Software Outsourcing: Buyers Are Seeking More Expertise from Providers In a previous blog post , based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best provider for application software outsourcing projects. Since then, my interest has been raised to the level of taking a further look into outsourcing buyers’ requirements for their potential providers’ expertise in a real selection process. Thanks to TEC’s Read More...
The Benefits of Call Center Outsourcing
An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call

offshore outsourcing epo  Benefits of Call Center Outsourcing An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where? Read More...
Achievo Outsourcing Suite


offshore outsourcing epo  Outsourcing Suite Read More...
Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors
Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and budget restraints. Mid-market

offshore outsourcing epo  this: companies look to offshore work to India to reduce their cost of delivery, time-to-market, and to effectively deal with the shortage of qualified manpower in their home markets. The offshore model provides the much-needed scalability for growth. Further, US companies with a significant Indian offshore component enjoy higher operating margins and return on investment (ROI) than those without. The earning per share (EPS) growth of overseas companies, which have an offshore portfolio have been Read More...
Can the Nearshore equation be the smart alternative to Offshore Outsourcing?
European nearshore locations are viewed as a complementary and alternative sourcing option to onshore and offshore locations. It offers a language and culture

offshore outsourcing epo  the smart alternative to Offshore Outsourcing? European nearshore locations are viewed as a complementary and alternative sourcing option to onshore and offshore locations. It offers a language and culture fit, and in some cases enjoys certain international trade agreements with the client''s residing countries. Malta is an ideal nearshore location because it offers significant reduced development and implementation risks and lower hidden costs. Read More...
Application Software Outsourcing: Six Experiences to Consider When Choosing the Best Provider
When there is an outsourcing failure in the application software area, “poor partner performance” is a reason that frequently appears in the post-mortem report.

offshore outsourcing epo  Software Outsourcing: Six Experiences to Consider When Choosing the Best Provider When there is an outsourcing failure in the application software area, “poor partner performance” is a reason that frequently appears in the post-mortem report. But, who is responsible for choosing the outsourcing provider? Instead of blaming the lousy job that you’ve received, it is more helpful to investigate how you have ended up with this incapable partner if you don’t want to fall into the same trap Read More...
The Impact of Technology on Cost in Business Process Outsourcing
Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant

offshore outsourcing epo  Impact of Technology on Cost in Business Process Outsourcing Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. A diligent assessment of BPO needs to address several cost components that are not included in the provider’s total contract value (TCV)—components which are often overlooked by buyers. Read More...
The Myths and Realities of Product Development and Outsourcing
Recent years have shown a dramatic boom in outsourced product development, and it seems most companies are changing and adapting this practice. However

offshore outsourcing epo  Myths and Realities of Product Development and Outsourcing Recent years have shown a dramatic boom in outsourced product development, and it seems most companies are changing and adapting this practice. However, companies should be wary of some of the false promises and myths of outsourcing. Many outsourcing firms, especially product development firms, can be misleading in their promises. Discover the myths and realities of product development outsourcing. Read More...
Managing Risks Associated with Outsourcing
Strategic cost reduction has been a focus area for financial institutions (FIs), with outsourcing emerging as a very attractive option lately. But outsourcing

offshore outsourcing epo  Risks Associated with Outsourcing Strategic cost reduction has been a focus area for financial institutions (FIs), with outsourcing emerging as a very attractive option lately. But outsourcing is fraught with risks. This article examines risks associated with outsourcing and offers perspectives on managing these risks. Read More...

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