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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » nsm resolution attribute of event entity


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?
Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software

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Soaring across the Regions: A View of the Impact of the Internet on Business
The Internet offers companies the opportunity to present a commercial image independent of size and location. With this and the Internet’s ability to extend a

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The Case of A Boutique Vendor''s Benefits of Focus - IRM Corporation
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial terms to match the realities of its

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Eco-mode: Benefits and Risks of Energy-saving Modes of UPS Operation
Many newer uninterruptible power supplies (UPS) systems have an energy-saving operating mode known as “eco-mode” or by some other descriptor. Nevertheless

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Comparison of ERP and CRM Markets'' Life cycle Snapshots
Today''s enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost

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Technology Evaluation Centers Mourns Loss of Chairman, Marcel Côté
It was with great sadness that TEC learned of the death of Marcel Côté, chairman of TEC’s board of directors.

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Voice of Customer: Using Customer Actions That Speak
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer

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Solomon Software: Breaking Away from Perception as “Best-of-Breed-Accounting” Vendor
Due to its late expansion into the ERP world, the company has been trailed by its reputation of a best-of-breed accounting software vendor. While Solomon has

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Analysis of Adobe’s Integration of IslandData’s Automated E-mail
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating

nsm resolution attribute of event entity  of Adobe’s Integration of IslandData’s Automated E-mail Event Summary CARLSBAD, Calif.--(BUSINESS WIRE)--IslandData, a leading provider of automated response technology for the online customer service market, announced that it has signed Adobe Systems Inc. (Nasdaq: ADBE - news), the fourth largest desktop software company in the world, as a customer of IslandData''s ExpressResponse, a commercial service that automates the process of quickly reading and responding to end user e-mail and web Read More...
Working Together in the New World of Work
The new world of work is here. Businesses are already feeling the impact of a dispersed workforce, pervasive connectivity, and the watchful eyes of shareholders

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Types of Video Conferencing
The use of video conferencing solutions has quickly become the standard of businesses with the highest distinction. Popularity of voice over internet protocol

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Customer Success Story: University of Maryland School of Medicine
The University of Maryland School of Medicine had already experienced VMware technology as a way to consolidate its servers; what it didn’t realize was that the

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Justification of ERP Investments Part 1: Quantifiable Benefits from an ERP System
Studies that surveyed manufacturers about the impact of ERP systems on firm performance indicate that company size and industry do not affect the results

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Elements of Project Management with Genius Project
No doubt about it: the project manager is essential for the successful completion of any project. But supporting the project manager—and the goal of reaching

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