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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » nsm probabilistic event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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Boston Grape Escape 2010: Vendor’s Announcements Review
Recently, I attended the Grape Escape analyst event in Boston. This was the 10th annual meeting organized by Judith Rothrock’s marketing company to present her

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TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto
According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event

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Microsoft to Add
By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor

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PHP Code Design
Interactive web sites are event-driven. With each user click, a menu selection or keyboard action initiates a thread of execution that runs many lines of code

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Fujitsu Poised to (Inter)Stage Glovia''s Comeback Part One: Event Summary
Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled with Fujitsu''s Interstage

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Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

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Skybot Scheduler
Skybot Scheduler is an easy-to-use yet powerful job scheduling solution for Windows, UNIX, and Linux servers. Skybot Scheduler can build event-driven

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Real Time in the Real World: How Event-driven Software Makes Content Relevant and Actionable
Purchasers have learned a great deal over the years about the digital signage medium. Simply scheduling a playlist of content does not provide value to the

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Processing Complex Events (During These, oh well, Complex Times) - Part III
Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP

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About CustomerFirst
CustomerFirst contains the service support, help desk, problem resolution, and call center functionalities of the CustomerFirst Enterprise Software Suite. It

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Will Recent Acquisition Catalyze Catalyst’s Strategy? Part One: Event Summary
For years, Catalyst International was a leading public WMS/SCE vendor before missteps by its previous management team caused serious problems in strategy and

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