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Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

nsm highest resolution model  level objectives? Gartner identified NSM (network systems management) Notification Systems as the answer citing that NSM products are not designed to solve this problem and do not provide closed-loop applications. Gartner recommends considering several factors when choosing a system including New Communication Standards and Technologies, considering the expanded audience for notifications (outside traditional IT), allowing users and groups to subscribe to notifications, and looking at applications Read More

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Documents related to » nsm highest resolution model


Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New

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Tekla
PDG Group Model 958

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The SHL Universal Competency Framework
The SHL Universal Competency Framework (UCF) incorporates a model of performance at work that defines the relationships between competency potential, competency

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Keeping Score: Evolving Wholesale Credit on a Maturity Model
The inner workings of a global financial institution can contain literally hundreds of systems in which credit risk is recorded. This risk may be managed with

nsm highest resolution model  risk management, credit risk management, credit risk management maturity model, wholesale credit risk maturity model, bank regulatory, bank regulatory and compliance Read More
ERP for the Oil and Gas Industry (Upstream) Software Evaluation Report
The model of ERP systems for the upstream oil and gas sector addresses the particularly specialized business model of this industry. It is common practice for

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Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

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Openbravo ERP
PDG Group Model 1029

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Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half
Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and

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Content as a Service: a New Model for E-learning Content Delivery
How can a company ensure that users are taking the “right” course if they do not identify and understand their strategy for content delivery? Can content be

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Model and Execute: A Faster and Simpler Way to Develop Fit-to-purpose, Process-centric Business Applications
The

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Building Your Business Case for Best-practice IT Services Delivery
Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the

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PTC Acquires Atego, Fills Systems Engineering Gaps
During the PTC Live Global 2014 conference, PTC announced that it has acquired Atego, a developer of model-based systems and software engineering applications

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eCMS
PDG Group Model 1098

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Evolving Business Application Preferences, Part 2: Deployment Preferences
Do executives prefer to deploy business applications on premise? Hosted? In a software-as-a-service (SaaS) model? Do deployment preferences vary by software

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