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Software Functionality Revealed in Detail
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 nsm event resolution quality

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

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Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » nsm event resolution quality

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

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Dassault Systèmes Offers Quality Intelligence Pack


In manufacturing, the lines between production and quality management continue to merge. It simply isn’t possible to manage production without embedding quality management in the process. Dassault Systèmes continues to invest in DELMIA Apriso Quality products, with its latest addition being Apriso Quality Intelligence Pack.

nsm event resolution quality  industry watch, quality, manufacturing, mom, qms, delmia, apriso, siemens, IBS, quality management Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

nsm event resolution quality  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More

Malta: A Quality Centre for the ICT Industry


Enterprises are seeking new ways to boost their competitive edge. Outsourcing in Malta has proven to be a strategic advantage because of its stability, knowledge capital, and proximity to a number of markets--which is attested by the fact it has one of the highest exports per capita in the world.

nsm event resolution quality   Read More

Big Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams


What do you get when you mix the efforts of TIBCO, a provider of analytics and event-processing software, and Teradata, a provider of enterprise data warehouse and analytics solutions? You get a big data platform that can capture and simultaneously analyze historical and real-time data generated through real-time event streams. From now on, TIBCO Spotfire event analytics will be an important

nsm event resolution quality  Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams What do you get when you mix the efforts of TIBCO , a provider of analytics and event-processing software, and Teradata , a provider of enterprise data warehouse and analytics solutions? You get a big data platform that can capture and simultaneously analyze historical and real-time data generated through real-time event streams. From now on, TIBCO Spotfire event analytics will be an  important component of the Teradata Read More

Tracing Food Quality and Safety, or We Are What We Eat, After All (Part II)


Part I of this blog post introduced the burning issues of food safety and the ensuing need for traceability. To the end of providing entire food supply chain traceability and information visibility, mid-March, during its CUE 2008 annual user conference, Lawson Software announced the availability of Lawson M3 Trace Engine 3.0, the first version offered within the US market. The application is

nsm event resolution quality  Food Quality and Safety, or We Are What We Eat, After All (Part II) Part I of this blog post introduced the burning issues of food safety and the ensuing need for traceability . To the end of providing entire food supply chain traceability and information visibility, mid-March, during its CUE 2008 annual user conference , Lawson Software announced the availability of Lawson M3 Trace Engine 3.0 , the first version offered within the US market. The application is designed to help companies in the Read More

The Importance of a Single Product for Data Quality and Data Integration


Companies are fighting a constant battle to integrate business data and content while managing data quality. Data quality serves as the foundation for business intelligence (BI), enterprise resource planning (ERP), and customer relationship management (CRM) projects. Learn more about software that unifies leading data quality and integration solutions—helping your organization to move, transform, and improve its data.

nsm event resolution quality  SAP,business intelligence,data services,data integration,data quality,integration data,business intelligence data,data integration software,data management services,data quality management,business data integration,business intelligence data warehousing,business objects data integration,crm business intelligence,customer data integration Read More

Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half


Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations.

nsm event resolution quality  FSM software,field service software,FSM cloud-based solution,ServiceMax,ServiceMax cloud solution,FSM automation,field service work order automation,field service scheduling automation,Kinetico Read More

Getting It Right: Product, Quality, Timing, and Price


The most important factor in industry is no longer the mere price of the product. Increasingly, the purchaser's task has become to obtain the right product of the right quality at the right time—and for the right price.

nsm event resolution quality  Enterprise resource planning,ERP,Jeeves Information Systems AB,JIS,Jeeves Enterprise,SCM,supply chain management,CRM,customer relationship management Read More

Differentiate Through Quality Using Exceptional Issue Management


Increase the quality of your goods and services, and watch customer satisfaction, regulatory compliance, and business success soar. Whether you sell goods or deliver services, high quality can be a differentiator for your business. A focus on quality lets partners and customers know that you care about serving them efficiently, solving problems, and earning their loyalty. Read this paper to learn about a quality issue management application to help you quickly identify, monitor, and analyze quality issues.

nsm event resolution quality  issue management,issue management solution,issue management processes,failure mode and effects analysis functionality Read More

Fluid Routing Solutions Trims IT Costs, Improves Quality and Supply Chain Management


When it was purchased by a private equity firm, Fluid Routing Solutions faced a unique set of business challenges, including having to migrate its entire infrastructure and application environment away from a legacy system very quickly. So the manufacturer needed to select and launch its own enterprise resource planning (ERP) solution. Learn why the organization opted for a cloud-based system.

nsm event resolution quality  cloud ERP, manufacturing cloud, cloud SCM, integrated SCM, manufacturing execution system, supply chain visibility Read More

Supporting Quality Control with a Factory Information System


When your quality control plan is complex because there are many features to control—and it involves many people—you need to pay special attention to your quality control process. Also, a complex plan places high demands on your software solution. Discover how an online integrated factory information system can work across production, job tracking, spoilage, and quality to support all of your quality control processes.

nsm event resolution quality   Read More

Benefits of a Single Database Solution: Improved Enterprise Quality Management from IQMS


IQMS appears to be raising the competitive bar for quality management among its ERP competition with a single database software solution and seamless ERP systems access.

nsm event resolution quality  single database solutions,IQMS,IQ Quality Management suite,enterprise resource planning,ERP,EnterpriseIQ WorkFlow,data quality,third party software,native software,value proposition,bill of material,BOM,quality management system,small and medium market,IQ RealTime Production Read More