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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » nsm event resolution efficiency


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

nsm event resolution efficiency  Event Notification IT | NSM Event Resolution | NSM Effective Event Resolution | NSM Fast Event Resolution | NSM Improve Event Resolution | NSM Event Resolution Process | NSM Probabilistic Event Resolution | NSM Improving Event Resolution | NSM Automating Event Resolution | NSM Event Resolution Invention | NSM Optimization of Event Resolution | NSM System Supported Optimization | NSM Event Processing | NSM Corresponding Resolution Event | NSM Tactical Event Resolution | NSM Event Resolution Step | NSM Read More...
Reducing the Cost of Systems Operations
Disintermediation is the process of removing redundant intermediaries from a systems management infrastructure. Once vital to systems monitoring, proprietary

nsm event resolution efficiency  via XML [SOAP] for NSM application-to-application communications, thus, creating the opportunity for enterprises to build loose federations of integrated NSM services. [SOAP] will be used because it is the glue needed for NSM; it is already used to integrate applications (and NSM applications are just another type of application); and it is standards-based and Internet-oriented. By 2004, a combination of XML [SOAP] and CIM will be used as the primary method for NSM application-to-application integration Read More...
Electrical Efficiency Modeling for Data Centers
Conventional models for estimating the electrical efficiency of data centers are grossly inaccurate for real-world installations. Electrical loss estimates are

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Microsoft Analyst Event Part One: What’s New for Fall 2012
The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where

nsm event resolution efficiency  Analyst Event Part One: What’s New for Fall 2012 The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where Windows 8 and Surface were all the rage. Windows 8 is about the following three features: Performing tasks with fewer clicks -- the “tiles” (formerly called the “Metro” look-and-feel) are updated in real time, whereas on, say, the Apple iPad one must invoke one app at a time for Read More...
The Retail Industry: Improving Supply Chain Efficiency Through Vendor Compliance - An Andersen Point Of View
The arrival of the new economy has brought significant changes to the existing business landscape. In particular, the retail industry is quickly learning the

nsm event resolution efficiency  vendor compliance,supply chain efficiency,supply chain,supply chain consultants,logistics consulting,supply chain consultant,supply chain companies,supply chain software,logistics training,supply chain consulting,edi specification,supply chain management courses,supply chains,edi specifications,supply chain management software Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

nsm event resolution efficiency  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More...
Balancing Costs, Efficiency, and Patient Care: Analytics in an Era of Health Care Reform
Business analytics can help hospitals assess initiatives, evaluate risk, and produce the actionable managerial reports and dashboards that executives, financial

nsm event resolution efficiency  in patient care,medical home,cost of health care,health care cost,the cost of health care,cost health care,cost in health care,cost for health care,technology and health,affordable care,health care management,hospital management,reform of health care system,health insurance service,healthcare solutions Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

nsm event resolution efficiency  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More...
SSA Global Forms a Strategic Unit with an Extended-ERP Savvy Part One: Event Summary
SSA Global seems to be doing some proper thinking while continuing to acquire new software companies. Recent unification of its broadening collection of supply

nsm event resolution efficiency  Global Forms a Strategic Unit with an Extended-ERP Savvy Part One: Event Summary Event Summary Just when many might have begun to think that SSA Global , a Chicago, IL-based extended enterprise solutions and services provider for process manufacturing, discrete manufacturing, consumer, services, and public companies worldwide, which had turned into a ravenous enterprise applications market consolidator over the last few years, had finally satisfied its voracious urge, the vendor struck again. To be Read More...
Enabling Greater Performance and Efficiency with Hybrid Storage Pools
Enterprise applications require fast access to large volumes of information, and are pushing the performance limits of traditional storage architectures

nsm event resolution efficiency  hydrid storage pool,storage optimization,storage architecture,ZenithOptimedia,Oracle,HSPs,complex storage management,flash technology Read More...
Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next?
Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see Part One of

nsm event resolution efficiency  Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next? Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see  Part One of this blog series) and Microsoft Dynamics products (see  Part Two of this blog series) was released. Among the demos and tours was info on some of the lesser-known data platforms and business intelligence (BI) capabilities for Microsoft Dynamics. Lesser-known Read More...
How to Improve the Efficiency of Software Development for Cloud-based Environments
Download this report for insight into a new class of online technology innovations that fosters quick development of new cloud-based software and modernization

nsm event resolution efficiency  cloud software development,it development,the cloud,to the cloud,what is the cloud,it consulting,it consultant,it consultants,it engineers,it developers,it support services,cloud computing,cloud computing cloud computing,computing cloud,computing in the cloud Read More...
Mobility in the Manufacturing Workplace: 8 Must-have Mobile Application Qualities to Increase Operational Efficiency
Can mobility redefine the way manufacturing companies run their businesses and increase their competitive advantage, while also creatively cutting costs? With

nsm event resolution efficiency  manufacturing mobility,operational efficiency,ERP mobile application,mobile device management manufacturing Read More...
Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

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