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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 nsm enterprises rate it event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Evaluate Now

Documents related to » nsm enterprises rate it event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

nsm enterprises rate it event resolution  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More

Why IT Does Matter in BPO


IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor.

nsm enterprises rate it event resolution   Read More

Managing IT in a Downturn: Beyond Cost-cutting


During a downturn economy, the IT department is often among the first to be hit with senior executives’ cost-cutting initiatives. Yet in some instances, IT investments deliver more value to a company’s top and bottom lines—by creating new efficiencies and increasing revenues—than any savings gained from traditional IT cost-cutting. Discover the other reasons why your IT spending can actually save money in the long run.

nsm enterprises rate it event resolution   Read More

Top 10 Reasons Enterprises Choose Veeam


This document from Veeam Software looks at decisions that need to be made in today’s modern data center and the potential of Veeam’s products to factor into these decisions. Key points to consider include recovery time and point objectives, and expense efficiency for data protection.

nsm enterprises rate it event resolution  10 Reasons Enterprises Choose Veeam This document from Veeam Software looks at decisions that need to be made in today’s modern data center and the potential of Veeam’s products to factor into these decisions. Key points to consider include recovery time and point objectives, and expense efficiency for data protection. Read More

Proactive IT Triage for Sarbanes-Oxley Compliance


When it comes to Sarbanes-Oxley compliance, most IT organizations do not lack measurement data—in fact, they’re buried in it! What they need are effective ways to put these measurements into the context of critical business services, establish baselines for every layer of every component, and proactively communicate which layer of which component is the root cause of any abnormality.

nsm enterprises rate it event resolution   Read More

Take It or Leave It: Moving Your Business VoIP System


Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP.

nsm enterprises rate it event resolution  telephony, VoIP, VoIP considerations, phone system Read More

Columbus IT


Columbus IT is a global technology consulting and software development company dedicated to improving your operations. You can count on Columbus for low risk implementations of ERP, BI, and CRM systems and faster ROI. At Columbus, software development is not an afterthought – you get the benefit of an entire division that is completely focused on the development of high quality industry solutions. Underscoring our leadership in the industry, we have been recognized as ‘Global Partner of the Year' by Microsoft. Choose Columbus IT for our proven ability to get the job done right – and for our people who have the highest level of integrity, respect and trust.

nsm enterprises rate it event resolution  AX,BI,consulting,CRM,customization,ERP,implementation,Microsoft Dynamics,NAV,software development Read More

Building Your Business Case for Best-practice IT Services Delivery


Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts.

nsm enterprises rate it event resolution  roi tco,it service level agreement,outsourced it services,small business it services,tco cost,it service companies,it services staffing,it service solutions,it services cost,it services solution,it services strategy,it tco,outsource it services,tco analysis,enterprise it services Read More

Columbus IT (USA)


Columbus IT is largely regarded as Microsoft's leading global Dynamics AX and NAV partner. The company delivers Microsoft-based consulting services in 30 countries, with more than 1,200 employees. The company has successfully deployed Microsoft Dynamics into more than 5,000 companies in 101 countries. Its consulting and development teams were first to work with Microsoft Dynamics AX in 1999 and have been implementing it from version 1.In 2009, CIT were selected as Microsoft's global Retail Partner of the Year and Manufacturing and Distribution Partner of the Year - Finalist.

nsm enterprises rate it event resolution   Read More

IT Services E-Procurement


E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to optimize the service chain. What are these solutions and how do they work?

nsm enterprises rate it event resolution  procurement,supply chain,reverse auction software,supplier management software,procurement companies,purchasing software,purchase order software,e procurement software,requisition software,purchase order system,online purchasing software,procurement software,eprocurement solutions,spend management,procurement services Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

nsm enterprises rate it event resolution  it management,itil,computer science,it service management suite,information technology infrastructure library,management information systems,information technology management,information systems Read More

Progressive IT Management Strategies: The IT manager’s 360-degree view of business


The New CIO Business Leader and Change Management Expert Today’s chief information officer (CIO) not only has to be knowledgeable about technology, but frequently, the CIO is called upon to align the strategic goals of senior management in addition to managing on-going, day-to-day technology issues—the technology that provides visibility in the decision-making process.According to the IBM

nsm enterprises rate it event resolution   Read More

XENEX Enterprises


Established in May 1983, we have been in business for over 20 years. We have extensive experience in Business Processes Management, and Outsourcing assignments that enable or enhance profitability and customer retention. We drive growth and productivity, reducing costs, minimizing employee turnover, developing leadership talent and improve client/user loyalty and satisfaction. Xenex and its strategic alliances link people, operations and business strategies to deliver tangible, measurable, lasting results. Our methodologies are leading edge in content and delivery and our expert consulting team of experienced professionals have provided leadership in many successful implementations. Xenex’s extensive network of associates come from a variety of disciplines, enabling us to design and deliver programs and services that meet the client’s specific needs.

nsm enterprises rate it event resolution  Enterprises Established in May 1983, we have been in business for over 20 years. We have extensive experience in Business Processes Management, and Outsourcing assignments that enable or enhance profitability and customer retention. We drive growth and productivity, reducing costs, minimizing employee turnover, developing leadership talent and improve client/user loyalty and satisfaction. Xenex and its strategic alliances link people, operations and business strategies to deliver tangible, Read More

NGC—One-Stop Shop for Fashion Enterprises


With industry savviness and a long history of 'industry firsts" such as the first company to offer a single enterprise platform for the apparel industry, New Generation Computing, Inc. (NGC) provides best-of-breed enterprise solutions for fashion, consumer goods, and retail. In this first part of a two-part report, TEC's P.J. Jakovljevic gives you an overview of NGC, and discusses the main offerings and capabilities the company affords to the fashion and apparel industries.

nsm enterprises rate it event resolution  Stop Shop for Fashion Enterprises With industry savviness and a long history of ''industry firsts such as the first company to offer a single enterprise platform for the apparel industry, New Generation Computing, Inc. (NGC) provides best-of-breed enterprise solutions for fashion, consumer goods, and retail. In this first part of a two-part report, TEC''s P.J. Jakovljevic gives you an overview of NGC, and discusses the main offerings and capabilities the company affords to the fashion and apparel Read More