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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » network service providers oss


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

network service providers oss  Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Provider , Technical Service Providers , Technology Service Provider , Telecom Service Providers . Notice This document contains proprietary and confidential information of nTels and shall not be reproduced or transferred to other Read More...
Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

network service providers oss  tools, instance management, provisioning, network bandwidth, monitoring portal, recovery, support, etc. Given multi-tenancy on the application layers, Sage SalesLogix partners can get a piece of action by taking care of applications configuration, integration, customization, and administration. Figure 3. As a nice-to-have feature, 100 GB of storage is included, free, for every 50 users on an account (which other cloud CRM providers charge for). Additional storage is available to purchase (100 GB for Read More...
Achieving Business Intelligence (BI) in Midsize Companies
Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding

network service providers oss  certain information about your network so that you don''t have to configure those things manually. I''m using firewalls as an example because they''re a common network element that can be had both as a complex solution and as a prepackaged, preconfigured appliance. For midsize companies, I recommend the latter approach for a BI solution: Find an appliance. It might not be a literal box you plug in, but it shouldn''t be far from that. It should: Come largely pre-built and pre-configured Come with whatever Read More...
Open Source versus Closed Source (Proprietary) Software
Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you

network service providers oss  on its online community network to deliver support via forums and blogs. While there are massive, loyal and engaged online communities that users can turn to, time-poor consumers of today are familiar with the immediate service and support that enables issues to be resolved in a timely manner, and these communities cannot guarantee the high level of responsive service and support proprietary software can offer. 1.3. Innovation Open source software enables innovation by providing users with the freedom Read More...
Top 10 Considerations for Choosing a Server Virtualization Technology
The playing field for server virtualization has become much more crowded over the last few years. It can be very time-consuming to digest each vendor’s

network service providers oss  machines windows | virtual network server | virtual pc | virtual pc server | virtual private server | virtual private servers | virtual server | virtual server administration | virtual server best practices | virtual server comparison | virtual server configuration | virtual server environment | virtual server hardware | virtual server hosting | virtual server installation | virtual server license | virtual server licensing | virtual server management | virtual server manager | virtual server replication Read More...
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

network service providers oss  Service Support Processes in Record Time To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More...
Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

network service providers oss  Landscape Report: Field Service Management If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report. Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

network service providers oss  ROI of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...
IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

network service providers oss  Service Management-A Road Map for Success Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support. Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

network service providers oss  all documents on the network drives, intranets, and e-mail systems; and, most important, the knowledge of the customers and support agents). Trend Analysis The markets for KM and SRM solutions are still emerging, and it is difficult to predict how large or how quickly they will grow, if at all. Some companies have found that the productivity of customer service personnel initially drops while CSRs are becoming accustomed to using the software. Self-service can cause conflicts, since it contributes to a Read More...
Network Engines


network service providers oss  Engines Read More...
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

network service providers oss  Importance and Benefits of Automatic Technician Scheduling in Field Service Operations Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling Read More...
BYOD Without Tears: The Impact and Challenge for Network Engineers
Bring your own device (BYOD) is as much a sign of cultural change as it is an indicator of prevailing technology trends. But network performance and security

network service providers oss  Impact and Challenge for Network Engineers Bring your own device (BYOD) is as much a sign of cultural change as it is an indicator of prevailing technology trends. But network performance and security concerns can arise when employees want to use their personal devices at work. This white paper looks at the challenges of integrating BYOD with corporate networks in a way that BYOD does not compromise connectivity or performance for established wired and wireless users. Read More...
Network Monitoring and Troubleshooting for Dummies
InNetwork Monitoring and Troubleshooting for Dummies, you''llget the straight facts on common network performance managementissues and how to go abo...

network service providers oss  Dummies Keeping your company''s network up and running efficiently can be a complex, difficult task. So here''s something to make the job easier. In Network Monitoring and Troubleshooting for Dummies , you''ll get the straight facts on common network performance management issues—and how to go about solving them. In the reader-friendly, straight-ahead style the Dummies series is famous for, you''ll learn about network visibility, monitoring, and analysis how to respond to network performance problems Read More...

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