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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 network service providers oss

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » network service providers oss

The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

network service providers oss  Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Provider , Technical Service Providers , Technology Service Provider , Telecom Service Providers . Notice This document contains proprietary and confidential information of nTels and shall not be reproduced or transferred to other Read More

Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

network service providers oss  analyze, and manage a network system. The term was originally applied to communications service providers (CSP), referring to a management system that controlled telephone and computer networks. However, the term has since been applied to the business world in general to mean a system that supports an organization''s network operations. To that end, Amdocs'' software includes modules for customer service, billing, sales, and audits, while it also offers sales and publishing software for developing print Read More

Achieving Business Intelligence (BI) in Midsize Companies


Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding BI without disrupting your company? Without breaking the bank? Without having to add staff members with specialties you’ve never even heard of before? This paper helps answer those questions, with practical advice for bringing BI into your midsize company.

network service providers oss  certain information about your network so that you don''t have to configure those things manually. I''m using firewalls as an example because they''re a common network element that can be had both as a complex solution and as a prepackaged, preconfigured appliance. For midsize companies, I recommend the latter approach for a BI solution: Find an appliance. It might not be a literal box you plug in, but it shouldn''t be far from that. It should: Come largely pre-built and pre-configured Come with whatever Read More

Sage ERP and CRM Portfolio Update: Clarity at Last


Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and customer relationship management (CRM) portfolios with a wealth of enhancements and by embracing the cloud. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), sheds some light on their market positioning and future direction.

network service providers oss  tools, instance management, provisioning, network bandwidth, monitoring portal, recovery, support, etc. Given multi-tenancy on the application layers, Sage SalesLogix partners can get a piece of action by taking care of applications configuration, integration, customization, and administration. Figure 3. As a nice-to-have feature, 100 GB of storage is included, free, for every 50 users on an account (which other cloud CRM providers charge for). Additional storage is available to purchase (100 GB for Read More

More Efficient Virtualization Management: Templates


Historically, IT administrators have provisioned new servers with every new application, resulting in a large number of servers with utilization rates of 10 to 15 percent or less, commonly known as server sprawl. Server sprawl is responsible for a range of costs, including infrastructure, hardware, software, and management costs. So why hasn’t hardware virtualization solved your server sprawl issues yet?

network service providers oss  cost component. Add the network equipment costs such as routers or SAN switches that are required to connect the servers to the rest of the infrastructure, and hardware costs become substantial. Software Costs Each server requires an OS and application licenses. Management Costs The biggest cost of server sprawl is the administration and management costs. Each server must be provisioned, conigured, updated and monitored. Why doesn’t hardware virtualization solve the issues associated with server Read More

SAP field service


SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources and optimize planning based on factors such as skills, location, customer preferences, and service commitments (as defined by contracts and SLAs). Using optimized schedules and automated processes, dispatchers can decide the most suitable resources for each task. SAP delivers its field service solution particularly to the high-tech, utilities, and industrial manufacturing industries. The solution can be delivered both on premises and in the cloud.

network service providers oss  field service SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Read More

IFS Field Service Management


IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available extensions include schedule optimization for large field service workforces and enterprise functionality from IFS Applications including maintenance repair and overhaul (MRO).

network service providers oss  Field Service Management IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available Read More

Zef Scientific Selects IFS Enterprise Service Management


IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used in the pharmaceutical, biotechnology, chemical, and environmental industries, has chosen IFS Enterprise Service Management software to manage productivity for its growing business.

network service providers oss  Scientific Selects IFS Enterprise Service Management IFS has announced that Zef Scientific, Inc. , a multi-vendor service provider for high-performance liquid chromatography–mass spectrometry (HPLC-MS) systems used in the pharmaceutical, biotechnology, chemical, and environmental industries, has chosen IFS Enterprise Service Management software to manage productivity for its growing business. Deployment includes Zef Scientific’s headquarters in San Diego, California, and other offices in North Read More

BYOD Without Tears: The Impact and Challenge for Network Engineers


Bring your own device (BYOD) is as much a sign of cultural change as it is an indicator of prevailing technology trends. But network performance and security concerns can arise when employees want to use their personal devices at work. This white paper looks at the challenges of integrating BYOD with corporate networks in a way that BYOD does not compromise connectivity or performance for established wired and wireless users.

network service providers oss  Impact and Challenge for Network Engineers Bring your own device (BYOD) is as much a sign of cultural change as it is an indicator of prevailing technology trends. But network performance and security concerns can arise when employees want to use their personal devices at work. This white paper looks at the challenges of integrating BYOD with corporate networks in a way that BYOD does not compromise connectivity or performance for established wired and wireless users. Read More

Industry Analysts on Field Service Mobility Trends


P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

network service providers oss  Analysts on Field Service Mobility Trends Everything is mobile, and mobile is everything. In a new video from ClickSoftware, several industry analysts, including TEC''s P.J. Jakovljevic, discuss the impact of mobility on field service management. Read More

Network Monitoring & Troubleshooting for Dummies (Second Edition)


This book introduces you to the common challenges today’s information technology (IT) teams face with respect to managing the performance of their network. It presents a new way to think about how you monitor your network, troubleshoot issues, identify security threats, and plan for changes to your network and your IT infrastructure.

Download the 2nd Riverbed Special Edition of Network Monitoring & Troubleshooting for Dummies. You will learn:

- best practices for network monitoring and troubleshooting,
- the top benefits and what return on investment to expect, and
- the must-haves for superior monitoring and troubleshooting.

network service providers oss  for changes to your network and your IT infrastructure. Download the 2nd Riverbed Special Edition of Network Monitoring & Troubleshooting for Dummies. You will learn: - best practices for network monitoring and troubleshooting, - the top benefits and what return on investment to expect, and - the must-haves for superior monitoring and troubleshooting. Read More

The Rising Financial Importance of Service


For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers.

network service providers oss  Rising Financial Importance of Service For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers. Read More

Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

network service providers oss  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More

Network Access Control (NAC): Planning a Successful Rollout and Implementation


With the emergence of network access control (NAC) technologies, network administrators now have tools to gain critical network understanding. NAC solutions can contribute significantly to an organization’s business objectives by automatically enforcing network and security policies, preventing network downtimes, maintaining network integrity, and meeting compliance regulations. With this in mind, it’s important to look at what NAC implementations actually require.

network service providers oss  With the emergence of network access control (NAC) technologies, network administrators now have tools to gain critical network understanding. NAC solutions can contribute significantly to an organization’s business objectives by automatically enforcing network and security policies, preventing network downtimes, maintaining network integrity, and meeting compliance regulations. With this in mind, it’s important to look at what NAC implementations actually require. Read More

Self Service Business Intelligence


Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self service BI underlies the foundation of a successful business solution and how to approach deployment of such as solution.

network service providers oss  Service Business Intelligence Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and Read More