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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » network service providers oss


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

network service providers oss  Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Provider , Technical Service Providers , Technology Service Provider , Telecom Service Providers . Notice This document contains proprietary and confidential information of nTels and shall not be reproduced or transferred to other Read More
Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

network service providers oss  analyze, and manage a network system. The term was originally applied to communications service providers (CSP), referring to a management system that controlled telephone and computer networks. However, the term has since been applied to the business world in general to mean a system that supports an organization''s network operations. To that end, Amdocs'' software includes modules for customer service, billing, sales, and audits, while it also offers sales and publishing software for developing print Read More
Top 10 Considerations for Choosing a Server Virtualization Technology
The playing field for server virtualization has become much more crowded over the last few years. It can be very time-consuming to digest each vendor’s

network service providers oss  machines windows | virtual network server | virtual pc | virtual pc server | virtual private server | virtual private servers | virtual server | virtual server administration | virtual server best practices | virtual server comparison | virtual server configuration | virtual server environment | virtual server hardware | virtual server hosting | virtual server installation | virtual server license | virtual server licensing | virtual server management | virtual server manager | virtual server replication Read More
More Efficient Virtualization Management: Templates
Historically, IT administrators have provisioned new servers with every new application, resulting in a large number of servers with utilization rates of 10 to

network service providers oss  cost component. Add the network equipment costs such as routers or SAN switches that are required to connect the servers to the rest of the infrastructure, and hardware costs become substantial. Software Costs Each server requires an OS and application licenses. Management Costs The biggest cost of server sprawl is the administration and management costs. Each server must be provisioned, conigured, updated and monitored. Why doesn’t hardware virtualization solve the issues associated with server Read More
Achieving Business Intelligence (BI) in Midsize Companies
Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding

network service providers oss  certain information about your network so that you don''t have to configure those things manually. I''m using firewalls as an example because they''re a common network element that can be had both as a complex solution and as a prepackaged, preconfigured appliance. For midsize companies, I recommend the latter approach for a BI solution: Find an appliance. It might not be a literal box you plug in, but it shouldn''t be far from that. It should: Come largely pre-built and pre-configured Come with whatever Read More
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

network service providers oss  Rising Financial Importance of Service For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers. Read More
Comarch Field Service Management
Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is

network service providers oss  Field Service Management Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is achieved by selecting the most suitable resources for each task, as well as accounting for scheduling issues. The decision is made taking into consideration modifiable and adjustable ratings, according to a company’s unique business model. Comarch FSM helps take service management to the next level through the Read More
Business Network Transformation: Rethinking Relationships in a Global Economy
Business networks have come to the fore in the past decade, as the power of customers and consumers has increased relative to the manufacturers and retailers

network service providers oss  Network Transformation: Rethinking Relationships in a Global Economy Business networks have come to the fore in the past decade, as the power of customers and consumers has increased relative to the manufacturers and retailers that serve them. These networks enable these companies to deliver faster innovation to customers at lower costs by sharing investment, assets, and ideas. Find out how information technology and communication (ITC) systems can help you unlock new market opportunities. Read More
The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

network service providers oss  Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways. Read More
Service-now.com
PDG Group Model974

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Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

network service providers oss   Read More
Choosing a Network Access Control (NAC) Solution that Is Right for Your Network
Over the last two years, there has been a significant amount of IT industry attention focused on controlling users and devices access¬ing the corporate network.

network service providers oss  a Network Access Control (NAC) Solution that Is Right for Your Network Over the last two years, there has been a significant amount of IT industry attention focused on controlling users and devices access¬ing the corporate network. In this same time, the number of mobile com¬puting devices has surpassed the number of desktops used in corporate networks. Needless to say, the challenge IT managers face in securing the network has grown exponentially. Read More
IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


network service providers oss  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you''ll discover how real-time offer management allows your company to continuously lear...

network service providers oss  to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that''s easier said than done. But if you''re in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize an offer during customer-initiated Read More
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

network service providers oss  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer Read More

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