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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 network service providers ims

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » network service providers ims

Customer Relationship Management and the Next Generation Network


Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our ability to add value to the people we do business with.

network service providers ims  built specifically for that network (voice, data, or cell) and typically calls for specific devices to access it. For example, you need a Nextel phone to take advantage of their Direct Connect service allowing a Nextel customer to push a button in order to instantly connect to a colleague, who also must have a Nextel phone and subscribe to the service. But wouldn''t it be great if we could have that same push to talk functionality work from cell phones to office phones in order to reach a customer? Read More

Saba Software: All about People (Cloud) - Part 3




network service providers ims  on the entire value network, one has a social platform that is differentiated from just social software players such as a Jive, Yammer , or SocialText . Along similar lines, Saba People Cloud is differentiated from simple human capital management (HCM)  players such as SuccessFactors and Taleo , and from just web conferencing providers such as WebEx (Cisco), GoToMeeting, Microsoft , or Adobe . Saba People Cloud is a suite of cloud applications whereby users can use one of the modules for a point Read More

Acquisitions Fuel Vendor Growth in the Enterprise Applications Field


Infor cites continued organic growth, license revenue from new customers, and install base cross-selling and up-selling as key growth drivers for the group. The acquisition of Formation Systems and Geac can only fuel Infor growth.

network service providers ims  the assets of Princeton Network Systems ; Management Data; the midrange software business of EBC Informatique ; and many more (see Geac Gets Its Commonsense Share Of Consolidation, With Revolving Door CEOs No Less ). Geac Background Although since 1990 Geac has acquired over 50 companies (and since 1999 spent over $550 million on acquisitions), it failed to add significant value and synergy to its highly unrelated acquisitions. To make things worse, the market prices for some coveted but unfulfilled Read More

The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

network service providers ims  Management Service Providers , Network Service Providers , Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Provider , Technical Service Providers , Technology Service Provider , Telecom Service Providers . Notice This document contains proprietary and confidential information of nTels and shall not be reproduced or transferred to other Read More

The Best-kept Secret in the Product Lifecycle Management Mid-market


The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that might change down the track

network service providers ims  teams, whereby local area network (LAN) clients are intended for internal groups and users within the firewall (such as, engineering, operations, printed circuit board [PCB] design, etc.). On the other hand, via Web clients, the architecture provides a direct database connection for “external” (outside the firewall) team members, like design service bureaus, remote sites, and contract manufacturers. Based on authorization and authentication profiles, full user-level permissions control item views, Read More

BYOD Without Tears: The Impact and Challenge for Network Engineers


Bring your own device (BYOD) is as much a sign of cultural change as it is an indicator of prevailing technology trends. But network performance and security concerns can arise when employees want to use their personal devices at work. This white paper looks at the challenges of integrating BYOD with corporate networks in a way that BYOD does not compromise connectivity or performance for established wired and wireless users.

network service providers ims  Impact and Challenge for Network Engineers Bring your own device (BYOD) is as much a sign of cultural change as it is an indicator of prevailing technology trends. But network performance and security concerns can arise when employees want to use their personal devices at work. This white paper looks at the challenges of integrating BYOD with corporate networks in a way that BYOD does not compromise connectivity or performance for established wired and wireless users. Read More

IFS Field Service Management Certification Report


IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM) and Enterprise Research Planning (ERP) Evaluation Centers. The IFS Field Service Management solution intertwines service management, dynamic scheduling, and mobile capabilities. It is an ideal fit for organizations that require a combination of service jobs such as installation, quick break-fix jobs, some preventive maintenance, and other similarly fast-paced jobs. Download the IFS Field Service Management certification report now for product analysis and in-depth analyst commentary.

network service providers ims  Field Service Management Certification Report IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM) and Enterprise Research Planning (ERP) Evaluation Centers. The IFS Field Service Management solution intertwines service management, dynamic scheduling, and mobile capabilities. It is an ideal fit for organizations that require a combination of service jobs such as installation, quick break-fix Read More

Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

network service providers ims  the IBM PartnerWorld® Industry Networks, which offer a rich set of incremental industry-tailored resources to all PartnerWorld members who want to build their vertical market capabilities and attract potential customers in the markets they serve worldwide. VAI is a member of the fabrication and assembly industry and is optimized, which means it has developed further specialization by optimizing its applications with IBM on demand technologies, achieving success with their own on demand solutions and Read More

Getting Network Auditing and Configuration Figured Out


In the world of network management, knowledge is power. But many organizations know a lot less about their network than they think. With proper network auditing and configuration, businesses can fill this knowledge gap. This document from Aberdeen Group looks at network performance management.

network service providers ims  Network Auditing and Configuration Figured Out In the world of network management, knowledge is power. But many organizations know a lot less about their network than they think. With proper network auditing and configuration, businesses can fill this knowledge gap. This document from Aberdeen Group looks at network performance management. Read More

Good Customer Service Is Simple


Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

network service providers ims  Customer Service Is Simple Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on that expectation. The expectation can be very high or very low; the point is that Read More

MSF R2 Service Architecture


As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced. The result is that expectations for new services are outpacing the ability to deliver them. We explore the limitations of traditional voice service architecture, and propose a new architectural solution to address these shortcomings.

network service providers ims  R2 Service Architecture As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced. The result is that expectations for new services are outpacing the ability to deliver them. We explore the limitations of traditional voice service architecture, and propose a new architectural solution to address these shortcomings. Read More

Reverse Logistics for Service


Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more.

network service providers ims  Logistics for Service Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more. Read More

Top Software for Service Companies


For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

network service providers ims  Software for Service Companies Comparing software solutions for services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Read More

IFS Field Service Management


IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available extensions include schedule optimization for large field service workforces and enterprise functionality from IFS Applications including maintenance repair and overhaul (MRO).

network service providers ims  Field Service Management IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available Read More

E-Business Customer Service Success at H.B. Fuller Company


Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

network service providers ims  Business Customer Service Success at H.B. Fuller Company Company Issue    H.B. Fuller Company is a global specialty chemicals manufacturer with annual sales in excess of $1.3 Billion. The company markets and manufactures thousands of products-including adhesives, sealants, and coatings-used in products ranging from automobiles to envelopes, and cereal boxes to satellites. H.B. Fuller sells to customers directly and through distributors in more than 100 countries. H.B. Fuller North America (HBF NA) is Read More