Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and customer relationship management (CRM) portfolios with a wealth of enhancements and by embracing the cloud. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), sheds some light on their market positioning and future direction.
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tools, instance management, provisioning, network bandwidth, monitoring portal, recovery, support, etc. Given multi-tenancy on the application layers, Sage SalesLogix partners can get a piece of action by taking care of applications configuration, integration, customization, and administration. Figure 3. As a nice-to-have feature, 100 GB of storage is included, free, for every 50 users on an account (which other cloud CRM providers charge for). Additional storage is available to purchase (100 GB for