X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 netsuite customer login


Plex Systems at a Crossroads: Part 2
At the beginning of June, I attended the PowerPlex 2013 conference, Plex System’s 12th annual user conference, in Columbus, Ohio, where the focus was on the

netsuite customer login  the rah-rah flamboyance of NetSuite or salesforce.com’s cloud conferences and a “we’ll conquer the world” bravado keynote speech from CEO Jason Blessing must have been disappointed. But the trick of public speaking is to know your audience, and Blessing’s main goal was to reassure Plex customers of continuity (given some customers’ fears that the new owner and CEO might mean a sharp departure from the former Plex charter). Quite the contrary; he confirmed Plex Systems’ focus on its

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

Start Now

Documents related to » netsuite customer login

Build and Manage Strong Customer Relationships


Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and satisfactorily service existing customers to ensure loyalty and future business. A good business management solution has customer relationship management (CRM) functionality integrates with the entire range of your processes and provides a full view of customer data.

netsuite customer login   Read More

A Customer Relationship Management Solution Aims To Cover all the Bases


Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

netsuite customer login   Read More

Achieving customer loyalty with customer analytics


In this white paper, learn how organizations like yours are using customer analytics to build and sustain customer loyalty. Customer analytics helps answer key questions about who your customers are, what they want and will do next, and which actions and strategies are most likely to generate loyalty. It’s a powerful and innovative technology, but still operates on the traditional business axiom that customer loyalty begins with customer satisfaction.

netsuite customer login   Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

netsuite customer login   Read More

Service: Reduce Cost While Maintaining Customer Satisfaction


Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.

netsuite customer login   Read More

A Product Note: Attensity and the Voice of the Customer


Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.

netsuite customer login   Read More

TEC 2015 Certification Report NetSuite ERP Discrete Manufacturing


The NetSuite ERP suite boasts a number of firsts. It was the first enterprise solution to be offered in the cloud, and it is currently the number 1 cloud business software solution available on the market. As the world’s most deployed cloud ERP system, NetSuite ERP caters to a number of vertical industries, including discrete manufacturing.

NetSuite ERP is a comprehensive solution that has been designed to meet all the business requirements of a manufacturing company producing discrete products. The solution therefore affords discrete-product manufacturers capabilities such as global multi-plant and multi-site management, materials production planning, demand planning and forecasting, costing, shop floor, and project-based manufacturing. It also addressed financial, marketing, as well as sales needs.

NetSuite’s goal in its product is to provide manufacturers with an innovative, comprehensive product to help them smoothly run their operations, make intelligent and informed decisions, and delight their customers.

In the TEC Certification Report you’ll get an in-depth look at the product’s redesigned user interface, which is based on 3 years of research with customers, dashboards and portlet improvements, and other notable improvements in the procurement, financials, accounting, supply chain, and other manufacturing realms.

Find out how NetSuite ERP compares with solutions on the market in the major functionality areas for ERP for discrete manufacturing—and how it can support your all current business processes.

netsuite customer login   Read More

Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention


Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience.

netsuite customer login   Read More

Customer-centric CRM


Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience. However, many implementations fail to do this. Companies, however, can meet these goals by implementing a customer-centric CRM. In this system, all business processes throughout the extended enterprise are optimized around customer life cycle care, which builds stronger relationships.

netsuite customer login   Read More

Five Steps to Improving Business Performance Through Customer Intimacy


Customer intimacy has become an essential driver for company success. In this white paper from IBM Business Analytics, you’ll learn how customer intimacy can be implemented at your organization in five practical steps.

netsuite customer login   Read More