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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » navigating and other purposes


Vendors Jostle and Profess Economic Stimulus Readiness - Part II
Part I of this blog series tried to analyze not only the opportunity but also the many related strings attached stemming from the American Recovery and

navigating and other purposes  entitled “Stimulus & Beyond (Navigating the Brave New World).”   The conclusion of the keynote session was that while  public sector  organizations stand a fair opportunity to receive unprecedented amounts of economic stimulus funds, the catch is that they need to provide unprecedented transparency and accountability into how those funds are spent while measuring the achievements of those programs. Indeed, many of the “lucky” recipients of funds from the ARRA must meet legal requirements to Read More...
E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

navigating and other purposes  understanding the customer experience, navigating through the self-service environment of the Internet. The business manager needs a way to visualize the customer''s needs and implement tools to deal with customers that interact through the Web so they are never lost, mismanaged, avoided, or forgotten. Think Big, But Start Small... Do you know how much email is received each day in your customer service corporate Group Mailboxes? Who replied to those emails? How long did it take? What are customers Read More...
Reporting Tools
Analysis and reporting services are an important part of the enterprise resource planning process. Microsoft Dynamics NAV has been designed to give users

navigating and other purposes  now create reports by navigating the model and dragging and dropping fields onto the report. After you have selected the fields, you can add necessary filters, groups, and prompts to the report. The report can be saved back to the Report Server for later use. Business Scorecard Manager Business Scorecard Manager is a comprehensive scorecard and dashboard application that provides knowledge workers with deep contextual insight into business drivers. Information is delivered in a collaborative environment Read More...
Usability as an ERP Selection Criteria
Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use@which puts up a barrier to receiving potential benefits

navigating and other purposes  that complexity and difficulty navigating and using enterprise applications is the main barrier that prevents enterprise resources planning (ERP) and other enterprise-wide software systems from delivering their potential benefits. Indeed, particularly in instances when ERP systems are in fact composed of disparate products that have been purchased and marketed together as an integrated suite, the resulting complexity severely compromises usability and overall serviceability. When packaged software is Read More...
Sarbanes-Oxley Readiness with Microsoft Dynamics NAV
Organizations cannot achieve Sarbanes-Oxley compliance without the proper tools. But once these tools have been obtained, compliance becomes an opportunity for

navigating and other purposes  Reconciliation Reporting XBRL Documents Navigating – Following the Audit Trail Customization for Local Requirements. Accounting for Alterations Made to Data Tools to Help Ensure Data Consistency and Integrity of the System Backups Conclusion Additional Resources About Microsoft Dynamics Searches related to Sarbanes-Oxley Readiness with Microsoft Dynamics NAV : Compliance Sarbanes Oxley | Sarbane Oxley Compliance | Sarbanes Oxley 404 Compliance | Sarbanes Oxley ACT | Sarbanes Oxley ACT Compliance | Read More...
Astute Solutions
Astute, Inc., founded in 1996, is a fast-growing, privately held corporation helping Global 1000 companies and other leaders in their industry attract and

navigating and other purposes  Solutions Astute, Inc., founded in 1996, is a fast-growing, privately held corporation helping Global 1000 companies and other leaders in their industry attract and retain quality customers through effective eCustomer Relationship Management, or eCRM. Astute helps its customers manage one-to-one customer relationships across multiple communication channels including phone, Web, e-mail, and fax. Astute also provides other Internet and telephony solutions for a completely integrated eCRM solution. Read More...
LinkedIn Acquires Newsle
LinkedIn has acquired Newsle, provider of a service that alerts users when their connections have been mentioned in article, blogs, or other places on the Web.

navigating and other purposes  Acquires Newsle LinkedIn has acquired Newsle , provider of a service that alerts users when their connections have been mentioned in article, blogs, or other places on the Web. Much like the job search engine and listing platform Bright , which LinkedIn acquired earlier this year, and which leverages proprietary analytics technology to help employers find and screen candidates, Newsle relies on natural language processing and machine-learning algorithms to weed out relevant information.   The Read More...
Aviation Week
Aviation Week is an information and services provider to the space and business aviation communities. Aviation Week@s other publications include Aviation Daily,

navigating and other purposes  Week Aviation Week is an information and services provider to the space and business aviation communities. Aviation Week’s other publications include Aviation Daily, Business & Commercial Aviation, and ShowNews. Read More...
Brain of Supply Chain System
Advanced planning and optimization makes supply chain systems cost effective. It is the brain of the supply chain because it works on top of all other software

navigating and other purposes  of Supply Chain System Q. What is the ultimate goal of supply chain management in business? A. To perfectly match the supply side activities of procurement, production planning, distribution planning, production allocation, warehouse planning, inventory planning and so forth with the demand side activities of incoming orders and forecasts so that all demands are met with the least cost. Are today''s enterprise resource planning (ERP), supply chain management (SCM), customer relationship management Read More...
PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world''s second-largest independent supplier of

navigating and other purposes  Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems Event Summary On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world''s second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shares of common stock and options to purchase common stock, and is Read More...
Oracle CRM
Oracle CRM On Demand is the newest release of Oracle''s software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features

navigating and other purposes  CRM Oracle CRM On Demand is the newest release of Oracle''s software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features such as analytics capabilities, a built in contact center, sticky notes features, and a centralized message center, and custom applets. It also has widgets to embed other applications, including Google, MyYahoo, or Microsoft SharePoint. Read More...
Support for Old Releases-Good for the User but Is It Good for the Vendor?
The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at

navigating and other purposes  for Old Releases-Good for the User but Is It Good for the Vendor? Introduction A slew of recent announcements and vendor analyst briefings might be showing an interesting trend. Namely, enterprise software vendors are becoming more amenable to pledging support for older (even quite antiquated) product releases, much to the delight of anxious users who still rely on those releases. Until very recently, these users were faced with vendors'' more or less subtle ultimatums and deadlines by which they Read More...
TEC''s New IT Directory
Web directories are great resources for people looking for a consolidated listing of companies, products, services, and other items. Organized in series of

navigating and other purposes  s New IT Directory Web directories are great resources for people looking for a consolidated listing of companies, products, services, and other items. Organized in series of categories and menus, directories can be quite broad, such as the well-known Yahoo! Directory , or more specialized to cater to particular niche audiences like arts & crafts fanatics . Some directories are free, while others are based on a paid subscription-only access. Regardless, the goal of all Web directories is to help users Read More...
Arx ICT
Arx develops software for e-commerce and other front- and back-end solutions. Its founder, Wael Ellithy, has a PhD from West Virginia University (US) and has

navigating and other purposes  ICT Arx develops software for e-commerce and other front- and back-end solutions. Its founder, Wael Ellithy, has a PhD from West Virginia University (US) and has developed on ongoing relationship with CyberSource, a company that provides businesses with services and software designed to automate commerce transactions in multisales channels. Read More...
Case Study: New Belgium Brewing
Craft brewery New Belgium found it challenging to integrate its old networking and e-mail system with its applications from other vendors. The company decided

navigating and other purposes  Study: New Belgium Brewing Craft brewery New Belgium found it challenging to integrate its old networking and e-mail system with its applications from other vendors. The company decided to implement a new Microsoft® IT infrastructure, including Exchange Server 2007. Among other benefits, the company expects a big reduction in IT administration time, and an improved ability to use its wealth of business information to help drive its operations forward. Read More...

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