Southern Pump & Tank Company (SPACTO), is a value-added distributor specializing in liquid handling equipment for the petroleum and industrial marketplaces. By using SAP Service Management to track equipment at its customers sites, receive incoming service calls, dispatch work, and track labor and materials, SPACTO was able to lower inventory by 28 percent, and reduce slow and non-moving items by 70 percent.
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where SPATCO uses their mySAP All-in-One solution to integrate equipmentinstallation project quoting and sales through component purchasing, installation execution, progress and final billing, and follow-on equipment tracking for 5,000 customers across seven states, placing 4,500 orders per month. “We lowered inventory by 28%, and reduced slow and nonmoving items by 70%,” says John Force, vice president of technology at SPATCO. “On the service side, we reduced the days from job completion to