In February 2009, Quocirca interviewed 800 individuals across eight geographies about their views on, and usage of, enterprise performance management (EPM) tools and processes. The research was repeated in December 2009 and there was a clear improvement in understanding of EPM basics. However, much remains to be done. The overall increase in the EPM sub-indices does not mean there is room for complacency. Find out why.
monitoring performance measurement
an important means of monitoring, measuring and reporting on the overall health of a business. However, 40% were either unsure as to what BI was, or saw it as an expensive waste of time. Now, only 12% see BI as being a waste of time or are not sure, whereas over 60% see it as being a major tool in running their business. As in cycle I, those who see BI as a critical tool scored better in the overall index than those who did not. Conclusions In just 10 months, the views of organisations on EPM have