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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » mobile sms service


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

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Blackboard Advances Its Mobile Features
Today Blackboard announced two new mobile applications: an app for users of Blackboard MyConnect (a mass notification service) and mobile student debit accounts

mobile sms service  Advances Its Mobile Features Today Blackboard announced two new mobile applications:  an app for users of Blackboard MyConnect  (a mass notification service) and  mobile student debit accounts . The former allows users to receive and personalize their messaging options from their mobile devices. This app is targeted at individuals who are or desire to be subscribed to Blackboard MyConnect groups—topic-based subscription lists provided by their institutions. Other preferences offered by Read More...
Mobile Supply Chain Management: The Dream Is Becoming a Reality
Mobile computing is changing the way companies manage their entire business. The development of ultra-portable computing devices is geared to support a slew of

mobile sms service  Is Becoming a Reality Mobile solutions for businesses have made great strides since short message service (SMS) was the pinnacle of mobile business collaboration some 10 years ago. Gone is the time when personal digital assistants (PDAs) and cellular gizmos were the Transformers toys for in-the-know business men. That time saw the first attempts toward the development of ultra-portable solutions. But for the past five years, smartphones, along with the offerings from software providers and hardware Read More...
Wireless Mobile Portal by MobileID
MobileID has produced a clean, easily navigable, user-friendly web site, which will allow users of all abilities to set up their MobileID personalized service

mobile sms service  be a hit with mobile end users. We expect the Wireless Marketplace to consist of greater than 700 Million web enabled users prior to the end of 2003 (Probability 80%). Given the size of the market and MobileID''s offering, we believe they will be a success as long as they can keep their infrastructure reliable, scaleable, and stable. All messages will be routed to the end user using the Wireless Access Protocol (WAP) as opposed to Short Messaging Services (SMS). The primary reason for selecting WAP over Read More...
KANA Attempts the Union of Customer Acquisition and Service
KANA Software is a global provider in customer service solutions delivered on-premise or in the cloud, and these solutions unify and maintain context for

mobile sms service  agent, Web, social, and mobile experiences. The vendor’s solutions have reduced handling time, increased resolution rates, and improved net promoter score (NPS) at more than 850 enterprises, including half of the Global 100 and more than 250 government agencies. The KANA Service Experience Management (SEM) platform combines the realms of Customer Relationship Management (CRM), Business Process Management (BPM), Knowledge Management, Text Analytics, and Social Media to support the delivery of good Read More...
Mobile Business Intelligence (BI)-The Importance of On-the-Move Business Clarity and Agility
Today’s employees expect to have access to business data in a single mobile device with intuitive tools to quickly perform tasks. If enterprises wish to provide

mobile sms service  data in a single mobile device with intuitive tools to quickly perform tasks. If enterprises wish to provide BI to every end user, they need a BI solution that is flexible, scalable, and practical enough to function on all smartphones and tablet computing devices with all the features and functionality needed to manage the business at strategic, operational, and tactical levels. Read More...
Market Report: Mobile HCM
TEC recently asked end users all about their mobile HCM needs, usage, and challenges, and then asked vendors about their mobile HCM offerings and target markets

mobile sms service  Report: Mobile HCM TEC recently asked end users all about their mobile HCM needs, usage, and challenges, and then asked vendors about their mobile HCM offerings and target markets. We discovered that while most participants in our survey either currently use mobile HCM technology or are considering doing so in the future, end users seem to be taking advantage of HCM mobile capabilities to complete well-known routines rather than explore new possibilities such as HR analytics. Read TEC''s mobile HCM Read More...
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

mobile sms service  like aircraft, automobile, computers, mobile phones, electronics, and so on, a major portion of revenue comes from after-sales service. Also, from the point of view of retaining customers, efficient and reliable after-sales service is important. These facts warrant investment in good systems—popularly known as enterprise service management systems—to better manage after-sales service. Unfortunately, AMR Research points out that manufacturers invest four times as much in IT solutions for their product Read More...
Mobile Applications for Human Resources: The Future Is Here!
Is your organization using mobile apps for human resources (HR) yet? Do you know if you should be, or even could? If you want to run mobile HR apps, do you

mobile sms service  Is your organization using mobile apps for human resources (HR) yet? Do you know if you should be, or even could? If you want to run mobile HR apps, do you know the best business process candidates to run mobile? Mobile apps for HCM are still coming into their own right, and this article will give help you define a strategy for rolling out apps and understand which HR functions are best suited for them. As a registered TEC member, your contact information may be shared with the sponsors of this content. Read More...
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

mobile sms service  CRM,online,Epicor,self-service,clientele,customer Read More...
The Mobile App Debate-HTML5: Hype or Help?
Today, virtually any app developer who uses the browser-based approach to develop a mobile app is deploying the app using HTML5—the next-generation of the

mobile sms service  Mobile App Debate-HTML5: Hype or Help? Today, virtually any app developer who uses the browser-based approach to develop a mobile app is deploying the app using HTML5—the next-generation of the coding language that’s been running Web pages for about two decades. The motivation to use HTML5 on mobile is simple: adaptability. This white paper presents five primary reasons on why the consumer or customer may not necessarily reap the benefits of this approach. Read More...
Identify and Leverage Your Existing Service Life Cycles
Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers

mobile sms service  IBM,service management,managed services,it service management,service management it,service management software,business service management,field service management,it managed services,itil service management,service level management,service management operations,it management services,it services management,service desk manager Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

mobile sms service  web,information,benefits,Surado,customer,service Read More...
The Mobile Web Site Kit
Companies have had the capability to design and develop mobile Web sites for quite some time. But until recently they''ve struggled to convince clients and

mobile sms service  Mobile Web Site Kit Companies have had the capability to design and develop mobile Web sites for quite some time. But until recently they''ve struggled to convince clients and prospects that there’s a market out there. Now that mobile has made its way onto the mainstream, many companies are still asking themselves whether it’s right for them. This white paper aims to help Web site owners make that decision. Read More...

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