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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » mobile sms service sla


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

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DEACOM ERP Goes Mobile
Deacom, Inc., provider of DEACOM ERP, a complete ERP solution designed for process manufacturers, has announced the release of its mobile application. The

mobile sms service sla  ERP Goes Mobile Deacom, Inc., provider of DEACOM ERP, a complete ERP solution designed for process manufacturers, has announced the release of its mobile application. The mobile application is the latest stage in a five-year evolution of DEACOM ERP. Deacom started the migration of its entire solution to the .Net framework in 2008, and the mobile application is the latest benefit of the move to .Net. The mobile application has a thin front end that leverages the business rules layer of DEACOM ERP to Read More
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility
The increased deployment of mobile solutions in the workplace can make navigating the corporate landscape challenging and risky. While organizations are rightly

mobile sms service sla  Beyond Mobile Device Management to Mobile Application and Enterprise Mobility The increased deployment of mobile solutions in the workplace can make navigating the corporate landscape challenging and risky. While organizations are rightly deploying mobile device management (MDM) solutions as means to secure their mobile devices, there is more to be done. This executive insight examines the need for organizations to deploy a holistic enterprise mobility management solution that goes well beyond MDM. Read More
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

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How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you''ll discover how real-time offer management allows your company to continuously lear...

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Maximizing Mobile Worker Productivity
An increasingly mobile workforce offers many benefits. The right mobile and wireless technologies address the unique computing demands of mobile workers, and

mobile sms service sla  Mobile Worker Productivity An increasingly mobile workforce offers many benefits. The right mobile and wireless technologies address the unique computing demands of mobile workers, and help automate processes and boost return on investment (ROI). But to maximize mobile technologies, companies must blend their needs with those of the user and the job function. Learn about the challenges of implementing mobile applications—and how to overcome them. Read More
Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

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K2 Takes BPM Mobile
K2 has released an updated K2 Mobile app for iPhone and iPad users. The app, available for current K2 blackpearl and K2 Appit customers, provides users with

mobile sms service sla  Takes BPM Mobile K2 has released an updated K2 Mobile app for iPhone and iPad users. The app, available for current K2 blackpearl and K2 Appit customers, provides users with access to K2 tasks on their iPhone or iPad.   Customers can use the K2 Mobile app to review and respond to any K2 task, across any process, so they can access data directly from their iPhone or iPad and redirect or share tasks with other users. The new release is native to iOS 7, but K2 already has Android and Blackberry Read More
Enterprise Mobile Security: Protecting Mobile Data and Increasing Productivity
Today’s mobile devices improve productivity and efficiency, but they also bring new risks to companies: confidential corporate and personal data can be lost or

mobile sms service sla  Mobile Security: Protecting Mobile Data and Increasing Productivity Today’s mobile devices improve productivity and efficiency, but they also bring new risks to companies: confidential corporate and personal data can be lost or subject to other threats. Mobile device security management should consider a combination of people, processes, and technology. Learn about current security issues and actionable mobile security best practices so you can mitigate the risks your company is facing. Read More
HIPAA! HITECH! HELP! - Mobile Device Management (MDM) in Healthcare
Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and

mobile sms service sla  HITECH! HELP! - Mobile Device Management (MDM) in Healthcare Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices. Healthcare needs a single platform to manage every device, while complying with security requirements. Know the considerations for laying out an MDM strategy for your facility. Read More
Mobile BI: Features, Challenges, and Opportunities
What does your organization need to consider when adopting a mobile business intelligence (BI) or business analytics strategy? What are the enablers, challenges

mobile sms service sla  consider when adopting a mobile business intelligence (BI) or business analytics strategy? What are the enablers, challenges, and opportunities of a mobile BI strategy implementation? In this report, we explore considerations for deploying a mobile BI solution, how to leverage this type of platform to best advantage, and why a mobile BI/analytics solution can be a valuable asset for your company. Read More
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

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E-Business Customer Service Success at H.B. Fuller Company
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

mobile sms service sla  in products ranging from automobiles to envelopes, and cereal boxes to satellites. H.B. Fuller sells to customers directly and through distributors in more than 100 countries. H.B. Fuller North America (HBF NA) is the largest division, and forms the umbrella over much of H.B. Fuller''s North American sales and operations. It includes the corporation''s mainstay strategic businesses of adhesives, sealants, and coatings. Company Problem    Bonnie Nord, Customer Service Manager of HBF NA''s Customer Read More
Answering the Call: Emerging Best Practices in Consumer Mobile
The short list of what retailers need from first-generation mobile capabilities is surprisingly long, spanning deep product information, ratings and reviews

mobile sms service sla  Best Practices in Consumer Mobile The short list of what retailers need from first-generation mobile capabilities is surprisingly long, spanning deep product information, ratings and reviews, scanning capabilities, full commerce, and more. Download this white paper to learn more about the state of consumer mobile in retail today, as well as the mobile use cases that retailers have currently deployed. Download now. Read More

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