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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » mobile sms service mo


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

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Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

mobile sms service mo  If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report. Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

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How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you''ll discover how real-time offer management allows your company to continuously lear...

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DEACOM ERP Goes Mobile
Deacom, Inc., provider of DEACOM ERP, a complete ERP solution designed for process manufacturers, has announced the release of its mobile application. The

mobile sms service mo  ERP Goes Mobile Deacom, Inc., provider of DEACOM ERP, a complete ERP solution designed for process manufacturers, has announced the release of its mobile application. The mobile application is the latest stage in a five-year evolution of DEACOM ERP. Deacom started the migration of its entire solution to the .Net framework in 2008, and the mobile application is the latest benefit of the move to .Net. The mobile application has a thin front end that leverages the business rules layer of DEACOM ERP to Read More...
Mobile Applications for Human Resources: The Future Is Here!
Is your organization using mobile apps for human resources (HR) yet? Do you know if you should be, or even could? If you want to run mobile HR apps, do you

mobile sms service mo  Is your organization using mobile apps for human resources (HR) yet? Do you know if you should be, or even could? If you want to run mobile HR apps, do you know the best business process candidates to run mobile? Mobile apps for HCM are still coming into their own right, and this article will give help you define a strategy for rolling out apps and understand which HR functions are best suited for them. As a registered TEC member, your contact information may be shared with the sponsors of this content. Read More...
Understanding Service-oriented Architecture and Its Impact on Small Manufacturers
Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented

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Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

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The Mobile Enterprise
Enterprises worldwide are realizing that mobile solutions can deliver great improvements in business performance. Successful organizations understand that

mobile sms service mo  Mobile Enterprise Enterprises worldwide are realizing that mobile solutions can deliver great improvements in business performance. Successful organizations understand that mobile applications create fundamental value in key business processes, as well as the potential for improved customer satisfaction and increased revenue. Do how do you get from here to there? Don’t miss our four-point deployment checklist for success. Read More...
A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet
With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort

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Mobile Is the New Face of Engagement
By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a

mobile sms service mo  a billion global consumers. Mobile is not simply another device for IT to support with a shrunken Web site. Rather, mobile is the manifestation of a much broader shift to new systems of engagement. Download this paper and know how such systems of engagement will help firms empower their customers, partners, and employees with context-aware apps and smart products. Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

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High-performance Organizations Empower Employees with Real-time Mobile Analytics
An Aberdeen study from 2010 revealed that respondents were still in the early stages of mobile business intelligence (BI) adoption. But now, many companies are

mobile sms service mo  Empower Employees with Real-time Mobile Analytics An Aberdeen study from 2010 revealed that respondents were still in the early stages of mobile business intelligence (BI) adoption. But now, many companies are gearing up to deploy mobile BI throughout the organization to empower their front-line workers. This Aberdeen report highlights the challenges ahead, and brings focus to issues that organizations need to consider to successfully deploy mobile analytics to their front line. Read More...
K2 Takes BPM Mobile
K2 has released an updated K2 Mobile app for iPhone and iPad users. The app, available for current K2 blackpearl and K2 Appit customers, provides users with

mobile sms service mo  Takes BPM Mobile K2 has released an updated K2 Mobile app for iPhone and iPad users. The app, available for current K2 blackpearl and K2 Appit customers, provides users with access to K2 tasks on their iPhone or iPad.   Customers can use the K2 Mobile app to review and respond to any K2 task, across any process, so they can access data directly from their iPhone or iPad and redirect or share tasks with other users. The new release is native to iOS 7, but K2 already has Android and Blackberry Read More...

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