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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 mobile sms service mo

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » mobile sms service mo

How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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Identify and Leverage Your Existing Service Life Cycles


Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers, suppliers, and business partners. Discover how “service cycles” have evolved since the 1990s, learn how to make hidden service life cycles visible, and find out how, once they are visible, they can help you improve services and align IT with business objectives.

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Market Report: Mobile HCM


TEC recently asked end users all about their mobile HCM needs, usage, and challenges, and then asked vendors about their mobile HCM offerings and target markets. We discovered that while most participants in our survey either currently use mobile HCM technology or are considering doing so in the future, end users seem to be taking advantage of HCM mobile capabilities to complete well-known routines rather than explore new possibilities such as HR analytics. Read TEC's mobile HCM market report to find out more results of the survey and get HCM analyst Raluca Druta's take on mobile employees and how mobility fits in with HR practices.

mobile sms service mo  Report: Mobile HCM TEC recently asked end users all about their mobile HCM needs, usage, and challenges, and then asked vendors about their mobile HCM offerings and target markets. We discovered that while most participants in our survey either currently use mobile HCM technology or are considering doing so in the future, end users seem to be taking advantage of HCM mobile capabilities to complete well-known routines rather than explore new possibilities such as HR analytics. Read TEC''s mobile HCM Read More

Giving Service Companies a Fast Start


But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

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Service Delivery Innovation: Creating Client Value and Enhancing Profitability


The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself. But how do you change your service delivery methods to keep existing clients and entice new ones? A networked organization is one of six characteristics of successful service delivery innovation. Find out how you can put them into practice and attain the benefits.

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3 Tips for Integrating Field Service Management Software with ERP


Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources.

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IBM Algo Risk Service on Cloud


IBM’s Algo Risk Service on Cloud is a web-based risk management and reporting service providing a dynamic interface allowing for the performance of on-demand activities. Support tools are available in a standard configuration for a range of analytics, data, and scenarios, but IBM Algo Risk Service on Cloud also offers flexible customization options. In this white paper, read how IBM Algo Risk Service on Cloud brings the front and middle offices together by addressing and meeting the different needs of portfolio and risk managers, traders, and analysts. The adoption of IBM Business Analytics can help businesses outperform competitors: learn about the myriad of features and benefits that can be brought to your organization.

Decision making needs to be supported by real-time, detailed data, which is delivered by IBM’s Algo Risk Service on Cloud. You can be confident in the source and quality of the risk analysis data, as IBM Algo Risk Service on Cloud provides extensive information and increased visibility on all aspects involved in managing risk. Users can perform a variety of comprehensive “what if” scenarios based on real data to assess an operation before it’s executed. IBM takes your data security seriously and offers a multi-level approach to protecting your information through different security and permissions settings on the individual level. Learn about how IBM Algo One Risk and Financial Engineering Workbench can provide a deeper reading of data. Business can be even more successful with the implementation of IBM’s Algo Risk Service on Cloud.

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Mobile Is the New Face of Engagement


By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a shrunken Web site. Rather, mobile is the manifestation of a much broader shift to new systems of engagement. Download this paper and know how such systems of engagement will help firms empower their customers, partners, and employees with context-aware apps and smart products.

mobile sms service mo  a billion global consumers. Mobile is not simply another device for IT to support with a shrunken Web site. Rather, mobile is the manifestation of a much broader shift to new systems of engagement. Download this paper and know how such systems of engagement will help firms empower their customers, partners, and employees with context-aware apps and smart products. Read More

Consumer Mobile Platforms: Are they Ready for the Enterprise?


More and more companies are opening corporate networks and data to consumer mobile technology. This consumerization of enterprise mobility increases productivity and business agility. But the lack of a strategic approach to the consumerization of IT creates security risks, financial exposure, and a management nightmare. Know how to embrace consumerization and turn it into a competitive advantage for your organization.

mobile sms service mo  Mobile Platforms: Are they Ready for the Enterprise? More and more companies are opening corporate networks and data to consumer mobile technology. This consumerization of enterprise mobility increases productivity and business agility. But the lack of a strategic approach to the consumerization of IT creates security risks, financial exposure, and a management nightmare. Know how to embrace consumerization and turn it into a competitive advantage for your organization. Read More

Mobile Learning: Moving Companies Forward


This report delves into the ways top businesses use mobile devices in the learning space and how implementing mobile leads to higher revenue, increased productivity, and deeper bench strength.

mobile sms service mo  ways top businesses use mobile devices in the learning space and how implementing mobile leads to higher revenue, increased productivity, and deeper bench strength. Read More

HIPAA! HITECH! HELP! - Mobile Device Management (MDM) in Healthcare


Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices. Healthcare needs a single platform to manage every device, while complying with security requirements. Know the considerations for laying out an MDM strategy for your facility.

mobile sms service mo  HITECH! HELP! - Mobile Device Management (MDM) in Healthcare Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices. Healthcare needs a single platform to manage every device, while complying with security requirements. Know the considerations for laying out an MDM strategy for your facility. Read More

Enterprises May Be Overlooking Profits from After-sales Service


If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will lead in turn to significant overall profit margins.

mobile sms service mo  like aircraft, automobile, computers, mobile phones, electronics, and so on, a major portion of revenue comes from after-sales service. Also, from the point of view of retaining customers, efficient and reliable after-sales service is important. These facts warrant investment in good systems—popularly known as enterprise service management systems—to better manage after-sales service. Unfortunately, AMR Research points out that manufacturers invest four times as much in IT solutions for their product Read More

DSL Ltd. Selects IFS for Service Management


DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider has chosen IFS Field Service Management and IFS Mobile Workforce Management, components of IFS’ Enterprise Service Management offering to enhance its service business, increase inventory availability while reducing expenses, and optimize customer equipment maintenance.

mobile sms service mo  Service Management and IFS Mobile Workforce Management , components of IFS’ Enterprise Service Management offering (which came from the acquisitions of Metrix and 360 Scheduling ). The firm intends to enhance its service business, increase inventory availability while reducing expenses, and optimize customer equipment maintenance.   IFS’ solutions will replace an enterprise resource planning (ERP) system that provided work order management and a custom BlackBerry-based mobile application. DSL staff Read More

Top Talent is Mobile. Are You? The Rise of Mobile Technology in Talent Acquisition


We turn to our smartphones and tablets for almost everything, and these mobile devices are well on their way to becoming the primary means for accessing the Internet. However, the rise of mobile adoption by job seekers presents a new set of challenges for employers. Having a mobile presence is imperative for an organization to be perceived as modern and forward-thinking in order to obtain top talent. In this eBook, learn more about the rise of mobile technology and how to provide a mobile candidate experience that exceeds candidate expectations.

mobile sms service mo  You? The Rise of Mobile Technology in Talent Acquisition We turn to our smartphones and tablets for almost everything, and these mobile devices are well on their way to becoming the primary means for accessing the Internet. However, the rise of mobile adoption by job seekers presents a new set of challenges for employers. Having a mobile presence is imperative for an organization to be perceived as modern and forward-thinking in order to obtain top talent. In this eBook, learn more about the rise of Read More

Service Performance Insight


Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

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