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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » mobile business applications crm


United Business Applications
United Business Applications (UBA) is a leading regional provider of ERP, CRM, and mobile solutions serving Jordan and the region at large. Also UBA has

mobile business applications crm  of ERP, CRM, and mobile solutions serving Jordan and the region at large. Also UBA has invested into creating an Oracle arm “Arkan” alongside its unique investment platform Springfield. UBA is the development partner for several internationally acclaimed products such as Sage Business Solutions, Microsoft, and Mobile Applications platforms (iOS and Android). UBA has also made its mark by being the first company in the Mena region to develop and sell SageCRM vertical solutions. Today, it supports more Read More
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service
Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations

mobile business applications crm  phones on a PC, mobile phones and PDAs, e-mails, short message service (SMS) , instant messages, and Web contacts. Figure 1 illustrates the move from isolated communication system silos to software-based integrated communication and business process applications - in which counterpart systems can readily exchange information. Firms can also provide new platforms for process innovation - for example, using technology to automatically trigger responses to events and to route calls based on customer value - Read More
How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

mobile business applications crm  and accurately with a mobile CRM system. View data in other systems: Having on-the-fly access to real-time information in other business systems, such as ERP, helps field sales provide accurate and timely answers to client questions about inventory, shipping, account status, and more. 3) Poor customer and prospect relationships affect your top line: inability to send information such as product quotes to customers in an instant (in various formats: phone call, e-mail, text message, fax) inability to Read More
3 Questions You Need to Take More Seriously When Adopting Mobile CRM
Most of us use a mobile device for work, and even though we all care about how to maintain and keep these devices safe and running well, there are questions

mobile business applications crm  Mobility: Executive Perspectives on Mobile Business Applications Read More
CRM: A Business Imperative during the Economic Downturn
The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution

mobile business applications crm  productivity benefits and insight. Mobile and offline solutions provide sales teams with access to the information and services that they need to do their jobs effectively; regardless of their location, device or connection, and ensuring that they are as productive in the field as they are in the office. For your sales operations, Sage CRM Solutions can: Maximize cross- and up-sell opportunities Improve team collaboration on opportunities Improve prospect targeting Increases revenue yield per opportunity Read More
Zoho Advances Its CRM Solution with Zoho CRM Document Library
Zoho has announced the Zoho CRM Document Library—an application that allows sales teams to share sales collateral, materials, proposals, and other relevant

mobile business applications crm   Read More
Business Analytics: New Opportunities for the Medium-size Business
New business analytics solutions are bringing large-enterprise solutions and benefits down to the medium-size business’s level. They are exceptionally

mobile business applications crm  Analytics: New Opportunities for the Medium-size Business New business analytics solutions are bringing large-enterprise solutions and benefits down to the medium-size business’s level. They are exceptionally comprehensive but exceptionally customizable to the needs of the individual business, easy to upgrade to target new strategic initiatives, and in tune with customer trends such as social media use. This paper discusses one such effective business analytics solution. Read More
Answering the Call: Emerging Best Practices in Consumer Mobile
The short list of what retailers need from first-generation mobile capabilities is surprisingly long, spanning deep product information, ratings and reviews

mobile business applications crm  Best Practices in Consumer Mobile The short list of what retailers need from first-generation mobile capabilities is surprisingly long, spanning deep product information, ratings and reviews, scanning capabilities, full commerce, and more. Download this white paper to learn more about the state of consumer mobile in retail today, as well as the mobile use cases that retailers have currently deployed. Download now. Read More
Five Tips for Saving Money on Your Business Phone System
With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice

mobile business applications crm  Tips for Saving Money on Your Business Phone System With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice over Internet protocol (VoIP) providers offer plenty of cost-trimming features to keep business phone costs in check or dramatically lower communications overhead. Read here to know the five ways businesses are taking advantage of new VoIP technology to save money. Read More
Business Intelligence in SAP Environments
As a consequence of the acquisition of Business Objects, SAP has shifted its SAP business warehouse (BW) strategy to a more open data warehousing approach and

mobile business applications crm  Intelligence in SAP Environments As a consequence of the acquisition of Business Objects, SAP has shifted its SAP business warehouse (BW) strategy to a more open data warehousing approach and is now focusing on the former Business Objects portfolio. This guide is designed to help existing SAP BW customers to plan to move to the new business intelligence (BI) environment, and outlines most important architecture options for a data warehouse strategy. Read More
Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

mobile business applications crm   Read More
EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

mobile business applications crm  management, project management, and mobile CRM modules. Read More
Keeping Cash Flow in Focus While Driving Business Performance
One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for

mobile business applications crm  Cash Flow in Focus While Driving Business Performance One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for fueling all other business activity, from staff salaries, to raw materials, to rent. Growing firms need to be especially attentive to cash flow because sales increases typically require new investments associated with product or service production before payments are received. Learn more Read More
Mobile Device Management: Your Guide to the Essentials and Beyond
Personal device ownership and usage in the enterprise is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile

mobile business applications crm  provision, manage, and secure mobile devices in their corporate environments. Businesses need a single platform to manage every device--desktop, laptop, smartphone, and tablet--both personal and corporate owned. This document describes 12 best practices for mobile device management (MDM). Read More

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