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Software Functionality Revealed in Detail
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 mobile account management

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » mobile account management

Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

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Dynamic Best Practices of Vulnerability Management


Vulnerability management, the discovery of vulnerabilities and assessment of the risk to the network, is a critical part of both the security and business landscape that any company’s security team needs to understand and implement for long-term success. But companies that rely totally on signature-based defenses can be helpless against many threats. Find out how to reduce risks by identifying and eliminating weaknesses.

mobile account management  selected topics in Telecommunications; Wireless/Mobile Communications; Consumers, Media & Entertainment; and Information Technology Hardware, Software & Services. Decision Instruments The Yankee Group offers a full portfolio of technology and market forecasts, trackers, surveys, and Total Cost of Ownership (TCO) , return on investment (ROI) , selection and migration tools. Decision instruments provide our clients the data required to compare, evaluate or justify strategic and tactical decisions a hands-on Read More

A Customer Relationship Management Solution Aims To Cover all the Bases


Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

mobile account management  as well as with mobile devices, scanners and business intelligence [BI] tools) and back-office applications ( Great Plains Accounting ). Surado CRM 5.0 has also enhanced its level of integration with Intuit QuickBooks . This is in alignment with Surado''s focus on the SMB market, where such systems are widespread. With the optional add-on Surado Integration module, back-office applications like financials, enterprise resource planning (ERP), supply chain management (SCM), logistics, manufacturing, Read More

Dassault’s Consumer Experience Management, Virtually Yours


Product lifecycle management (PLM) for retail and consumer packaged goods (CPG) is usually seen as a lighter version of more complex systems used by manufacturing companies to design sophisticated industrial products. Dassault Systèmes is one of the few vendors to offer PLM solutions that specifically address customer experience in retail. In this article, TEC analyst Gabriel Gheorghiu shows you how retailers can use the Dassault Systèmes solution for customer experience.

mobile account management  Internet, social media, and mobile devices (tablets and smartphones), I expect Dassault Systèmes to offer solutions for customer experience management adapted to these highly dynamic environments. Simulation can be used to gather consumer feedback through online virtual events or games, and it even opens the door to virtual shopping. Don’t be surprised if we’ll soon be able to use a mobile app to find products in a store or customize products by using 3D simulations before ordering them. To address Read More

Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

mobile account management  of Omaha, Qualcomm, and T-Mobile. About Proxima Technology Proxima Technology provides products that use the Six Sigma quality management process to improve business service and accountability through service-level measurement, reporting and alert notification in distributed computing environments. About Enterprise Management Associates, Inc. Enterprise Management Associates, Inc. is the fastest growing analyst firm focused on the management software and services market. EMA brings strategic insights to b Read More

Competency Management: the Compass for Strategic Talent Management


This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering.

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Moving beyond the Basics: Key Considerations for Successful Adoption of a Mobile Platform


The increased use of mobile devices has led some organizations to undertake a corporate mobile strategy to reap the benefits of mobility. Download this report to learn why you should too. Find out what the complete mobile framework encompasses, along with three key considerations for enhancing your corporate mobility return on investment (ROI).

mobile account management  Successful Adoption of a Mobile Platform The increased use of mobile devices has led some organizations to undertake a corporate mobile strategy to reap the benefits of mobility. Download this report to learn why you should too. Find out what the complete mobile framework encompasses, along with three key considerations for enhancing your corporate mobility return on investment (ROI). Read More

Top Three Learning Management Trends for 2011


Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning devices and tools, as well as the wider adoption of Web 2.0 technologies, is opening up a whole new world of opportunities for people to learn. Read this article on user interest in learning management systems and learn about three learning management trends for 2011.

mobile account management  The availability of today''s mobile and collaborative learning devices and tools, as well as the wider adoption of Web 2.0 technologies, is opening up a whole new world of opportunities for people to learn in an effective and efficient manner. In this article, we will look at some statistics on the interest in learning management and learning management systems (LMS), as well as discuss three major trends in learning management for this coming year.   Learning Management Systems: TEC Statistics Read More

Macola ERP Supply Chain Management (SCM): Supply Chain Management (SCM) Competitor Analysis Report


Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite.

mobile account management   Read More

Pathways Materials Management, Financial Management


PDG Group Model 828

mobile account management   Read More

Oracle Transportation Management


Oracle Transportation Management delivers robust transportation planning and execution capabilities to shippers and third party logistics providers. It integrates and streamlines transportation planning, execution, freight payment, and business process automation on a single application across all modes of transportation, from full truckload to complex multileg air, ocean, and rail shipments. Oracle Transportation Management lowers transportation costs, improves customer service and asset utilization, and provides flexible, global fulfillment options. Oracle Transportation Management delivers the capabilities users need in an open-standards-based architecture that allows users to start with a single component or any mix of components, while giving users the flexibility to grow easily, without installing or reinstalling added functionality. Oracle Transportation Management can be used with an enterprise resource planning (ERP) or legacy order management system as well as any commercial best-of-breed or legacy warehouse management system (WMS). Oracle Transportation Management, part of the Oracle E-Business Suite, integrates with Oracle Order Management and Oracle Warehouse Management to ensure effective fulfillment of customer orders.  

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More Than "Talent": Exploring Talent Management and Workforce Management as a Continuum


“Talent” traditionally refers to key people—executives, experts, rock stars, etc.—that a company does not want to lose, while the majority of the company’s workforce are people who are considered more easily replaceable. But the general workforce can serve as a pool for future talent. This thought leadership explores some of the principles that are driving talent management and workforce management technologies—so you can help each and every one of your employees reach their potential and make the most of your entire workforce.

mobile account management  talent management, TEC 2014 HCM Buyer''s Guide for Medium and Large Enterprises, workforce management, human resources, HR, employee motivation, employee ROI Read More

SmartOrg Portfolio Navigator for Product Lifecycle Management Certification Report


SmartOrg Portfolio Navigator is TEC Certified for online evaluation of product development and portfolio management (PD&PM) solutions in the Product Lifecycle Management (PLM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth analyst commentary.

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Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

mobile account management  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More