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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 mis optimization of event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » mis optimization of event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

mis optimization of event resolution  Event Resolution Invention | MIS Optimization of Event Resolution | MIS System Supported Optimization | MIS Event Processing | MIS Corresponding Resolution Event | MIS Tactical Event Resolution | MIS Event Resolution Step | MIS Event Resolution Include Biases | MIS Integrating Event Resolution | MIS Event Resolution Dependent | MIS Rate IT Event Resolution | MIS Highest-Resolution Model | MIS Meeting Event Resolution | MIS Detect Individual Events | MIS Single-event Resolution | MIS Just-in-time Event Res Read More

Managing the Total Cost of Ownership of Business Intelligence: A 360-Degree Perspective


For many companies, total cost of ownership (TCO) of business intelligence (BI) solutions is out of control. And the problem is growing, fueled by ever-increasing demands from the user community, massive new sources for data, new capabilities, shadow it landscapes, and the cost of keeping people abreast of all the changes. This paper focuses on developing a framework for monitoring and managing the TCO of BI.

mis optimization of event resolution  BI TCO,business intelligence TCO,IT spend,strategic information management Read More

Justification of ERP Investments Part Three: Costs of Implementing an ERP System


Enterprise resource planning (ERP) implementation costs can be divided into one-time costs and ongoing annual costs. Both types of costs can be segmented into hardware, software, external assistance, and internal personnel. Reprinted from Maximizing Your ERP System by Dr. Scott Hamilton.

mis optimization of event resolution  number and expertise of MIS personnel needed for ongoing support. It may range from a part-time clerical person (for administering a micro-based ERP package) to a large group of MIS experts (for some mainframe ERP packages). As shown in the example estimates in figure 3.4, a ratio of .1 to .2 could be used for total annual costs related to internal personnel. *This concludes Part Three of a four-part article reprinted from Maximizing Your ERP System by Dr. Scott Hamilton. Bridging the theory and Read More

The Evolution of the Last-mile Supply Chain


“Last-mile supply chain services” is an evolving segment of the supply chain industry, but a cutting-edge segment that has evolved as supply chain managers across the US struggle to cope with the inadequacies of the current globalized supply chain model. Learn five reasons why current supply chain models are flawed and how you can use a new architecture to balance supply chain risk, globalized sourcing, and economics.

mis optimization of event resolution  hide all kinds of mistakes, stock all kinds of inventory and not do all the rigorous analysis you should because your costs are dropping 80% and besides, waiting is just not our way, is it? Moreover, as operations groups were gutted, and contract manufacturers (CMs) emerged as global powerhouses, there were fewer people to manage operations. In effect there was no one to watch over the supply chain except the CM. Little wonder, then, that the CMs encouraged their customers to outsource everything. The mes Read More

Justification of ERP Investments Part Two: The Intangible Effects of ERP


The intangible or non-financial benefits of an integrated enterprise resource planning (ERP) system can be viewed from several perspectives. For illustrative purposes, the discussion will focus on the benefits for accounting, product and process design, production, sales, and management information system MIS functions. From the overall company standpoint, ERP provides a framework for working effectively together and providing a consistent plan for action. Reprinted from Maximizing Your ERP System by Dr. Scott Hamilton.

mis optimization of event resolution  personnel. Effects on the MIS Function An ERP system implemented as an integrated software package offers several advantages to the MIS function. The software package can offer a growth path from simple to comprehensive applications built on top of a database management system. It provides an upgrade path to technology and functional enhancements supported by the software vendor. It can reduce the development time and cost for software, documentation, and training classes. These costs would be incurred Read More

Unlock Hidden Profits Using Effective Pricing Strategies: Active Price Management and Price Optimization


This paper explores the following best practices for leverage price management and optimization: Fine-tune prices for all products and services. Analyze historical and live transaction-level data. Develop and implement effective cost-to-serve strategies. Establish well-defined customer segments. Empower your sales force with rich customer information and enforce negotiation policies.

mis optimization of event resolution  Hidden Profits Using Effective Pricing Strategies: Active Price Management and Price Optimization This paper explores the following best practices for leverage price management and optimization: Fine-tune prices for all products and services. Analyze historical and live transaction-level data. Develop and implement effective cost-to-serve strategies. Establish well-defined customer segments. Empower your sales force with rich customer information and enforce negotiation policies. Read More

Sage’s New Year's Resolution: Make 2013 The Year of the Customer


2012 was a whirlwind year of influences on the business landscape—some of them good and some of them not so good. The fiscal cliff, the U.S. presidential election, an anemic economic recovery, the debt ceiling and proposed sequestration cuts, along with Hurricane Sandy’s effects on business are a few things that come to mind. But despite the ever-changing business landscape, one central tenet

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Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

mis optimization of event resolution  information, something is still missing to enable cohesive customer service. The plethora of new self-service technologies, such as natural language search engines, knowledge bases, guided navigation, user forums, collaboration, personalization, multichannel (e-mail, instant messenger [IM], integrated voice response [IVR], call centers), and so on, lead us to the emerging part of CRM software applications, specifically applications that enable customer service organizations to more effectively resolve ser Read More

Point of Sale: To Stand Alone or Not?


When selecting a point of sale (POS) solution, users have a choice between stand-alone solutions and integrated solutions. They should first evaluate core and non-core components of POS systems, and assess the strengths and weaknesses of best-of-breed and integrated approaches.

mis optimization of event resolution  inventory, sales summaries, or commissions (if applicable). Reports and inquiries enable organizations to analyze the performance of the store by day, by week, by month, or even by year. It also shows the performance of items on numerous levels (such as color, dimension, size, characteristics, or attributes). Reports and inquiries also allow store managers to identify anomalies and to take corrective action if necessary. Reports and inquiries are widely used to obtain loss and prevention information. Non- Read More

The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures


This part discusses the causes of ill-fated implementation

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CitiXsys iVend Retail 5.0 for Point-of-sale Retail Certification Report


CitiXsys product iVend Retail is now TEC Certified for online evaluation of point-of-sale (POS) solutions in the Wholesale and Retail Trade Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Forecasting Total Cost of Ownership for Initial Deployments of Server Blades


For organizations deploying many servers, total cost of ownership (TCO) analyses favor blade over rack-optimized systems. Blade server systems—reducing both capital and operating expenses—exploit economies of scale when deploying servers in volume. Saving power, cooling, and space by more than 25 percent, the blade advantage is particularly relevant for servers working in conjunction with storage area networks (SANs).

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University of Maine System Selects AiM From AssetWorks


AssetWorks, a leading provider of workplace management software solutions, announced it has secured a contract with the University of Maine System to provide a comprehensive integrated workplace management system (IWMS). The AssetWorks IWMS solution goes beyond traditional enterprise asset management (EAM) solutions by supporting real estate portfolio management, space management, operations and

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The Value of Measuring End-User Experience from a Global Point of Presence


As businesses expand to different geographies and markets, they develop new types of online tools and services to ensure growth. As end users interacts with these tools, it becomes critical to gain insight into the end-user experience. This white paper discusses the need to measure end-user experience from a global perspective and also how Site24x7 can help organizations achieve optimal level of quality end-user experience.

mis optimization of event resolution  Web Application Monitoring,Web Application Delivery Chain,monitoring of application performance,web application monitoring service,end user experience,ManageEngine,ZOHO Corporation Read More

Voice of the Customer Analytics


Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer experience—down to the individual customer level.  

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