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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 mis highest resolution model

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Oil and Gas Industry (Upstream)

The model of ERP systems for the upstream oil and gas sector addresses the particularly specialized business model of this industry. It is common practice for companies, individuals, and government agencies to form partnerships to explore, develop, and share production of oil wells. More often than not, this is a short-term alliance rather than a long-term partnership, and business structuring must therefore be flexible at initial set-up and throughout the lifespan of the venture. This model of ERP systems includes criteria for financials, human resources, production data capture and reporting, maintenance management, and supply chain management (SCM) functionality. 

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Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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The Essential ERP - Its Genesis & Future


Knowing the history and evolution of ERP is essential to understanding its current application and its future developments. Each step in the evolution of ERP is built on the fundamentals and principles developed within the previous one.

mis highest resolution model  the resolution of materials mismanagement initially gained the highest priority status. Silently, the need to order only what was really needed crept onto the horizon. No longer could a company afford to order some of everything. Orders had to be based on what was being sold. What was already in inventory or committed to arrive on a purchase order offset this requirement. As a result, Materials Requirements Planning ( MRP ) computer systems were developed to provide for ''having the right materials come Read More

Software as a Service: A Cheaper, Faster Way to Access Applications


The dismal economy hasn't been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is increasing thanks to customers who seek better/more targeted functionality, quicker deployment/access, lower up-front and ongoing cost, and ease of use. Learn why SaaS has a history of thriving in down cycles, and what to look for in a SaaS solution.

mis highest resolution model  SAP,saas,software as a service,saas software,saas service,saas management,saas model,saas crm,software as a service saas,saas erp,saas business,saas companies,saas web,microsoft saas,saas application Read More

Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk


IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

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TEC Launches Its Revamped Small Business Software Model


TEC is glad to introduce its revamped Small Business Software (SBS) model that better addresses current software selection issues for small companies. In bringing this renewed model to end users our goal is to help make the selection process easier and more relevant for small companies that can’t afford and often do not need full-blown ERP solutions.

mis highest resolution model  SBS, small business, small business software, SMB, TEC model, TEC small business, small companies, small company, small organization Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

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Model Based Architectures - For sustainable Competitive advantage


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Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

mis highest resolution model  Pareto''s 80/20 Rule). The premise of segmenting customers reinforced the idea that customers existed to create value for companies, rather than the other way around. Using this logic, most (up to 80 percent) customers were of little value to the companies that they bought products and services from. By contrast, the practice of KM helps companies establish a bidirectional relationship with customers that rewards them for sharing knowledge (their product and service use experience), and not only for Read More

P4SS


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Manufacturers and the SaaS Delivery Model


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Value-selling Maturity Model: Key to Sales in Tough Times


Showing value has always been key to greater sales and higher prices. However, the bar has been raised. It’s often no longer enough to claim value—now the customer has to see, believe, and care about the value. Sales organizations must get their eyes back on the value ball, with five value-selling maturity levels that tie in to sales effectiveness. Learn how to improve your revenues while reducing sales effort and costs.

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Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half


Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations.

mis highest resolution model  Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations. Read More

Applying an Economic Model to IT Management: Operations Management in the Virtual Data Center


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Vendor Spotlight Report: W4


Business process management (BPM) software vendor W4’s philosophy is to mix the best of BPM tools and applications with its model-driven application development framework. Download this report to find out how this philosophy has shaped W4's flagship platform BUSINESS FIRST, along with an analysis of BUSINESS FIRST's features and functionality from TEC BI Analyst Jorge García.

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CAD Model Quality Testing


With 3-D computer-aided design (CAD) models taking on a broader and more significant role in the development of new products, CAD files must flow smoothly into downstream applications. Sometimes, however, errors do occur. An off-the-shelf software tool can detect problems in the design stage so they aren’t discovered at a crucial moment in the manufacturing process, when it may be costly—or even too late—to correct them.

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