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Documents related to » mis event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

mis event resolution  Service Management ITSM | MIS Event Resolution | MIS Effective Event Resolution | MIS Fast Event Resolution | MIS Improve Event Resolution | MIS Event Resolution Process | MIS Probabilistic Event Resolution | MIS Improving Event Resolution | MIS Automating Event Resolution | MIS Event Resolution Invention | MIS Optimization of Event Resolution | MIS System Supported Optimization | MIS Event Processing | MIS Corresponding Resolution Event | MIS Tactical Event Resolution | MIS Event Resolution Step | MIS Read More
High Performance Organizations Are Driven by the Power of Enterprise Business Events


mis event resolution  taking actions? Are your MIS personnel constantly responding to ever increasing and ever changing reporting and information requirements of various users? Do you think that transforming your passive data assets into actionable insight is an urgent need? Do you believe that the costs of not managing your enterprise processes by exception is very high? If your answers to most of the questions above are yes, the issues discussed in this paper may be of interest to you. In the globalized Internet era, Read More
The Many Faces of PLM Part One: Event Summary
Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings

mis event resolution  in poorly accessible spreadsheets, mismanaged CAD drawings and poorly integrated point systems. The improved structure and visibility of product information available from PDM is the core of most PLM initiatives. PDM can help with everything from improving design efficiency to enabling syndication of product data to e-commerce exchanges, and is a very important part in achieving improved product management. But the PLM value proposition includes more than just improved management of product data. PLM - Read More
Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC
Learn how at the info360 Conference and Expo, March 21-24 in Washington, DC.

mis event resolution  pre-register online , your admission to the Expo is absolutely free. While you''re there, we invite you to visit us at the TEC BI Pavilion. See you at the show! For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Read More
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

mis event resolution  information, something is still missing to enable cohesive customer service. The plethora of new self-service technologies, such as natural language search engines, knowledge bases, guided navigation, user forums, collaboration, personalization, multichannel (e-mail, instant messenger [IM], integrated voice response [IVR], call centers), and so on, lead us to the emerging part of CRM software applications, specifically applications that enable customer service organizations to more effectively resolve Read More
TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston
According to TEC, selections for enterprise software such as ERP, ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a

mis event resolution  Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston Montreal, June 5, 2006 MONTREAL - June 14, 2006 - According to TEC, selections for enterprise software such as ERP ( http://erp.technologyevaluation.com/press ), ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a selection process without a comprehensive understanding of its unique business Read More
Best Software Delivers More Insights To Its Partners (As Well As To The Market) Part Two: Event Summary Continued
During Insights 2003, Best Software announced several new industry-specific kits and a strategic acquisition in support of its vertical product strategy, which

mis event resolution  Software Delivers More Insights To Its Partners (As Well As To The Market) Part Two: Event Summary Continued Vertical Product Focus, Integration and Cross-selling Remain Key Tenets Addressing another must have'' trend of future modern enterprise applications the delivery of vertical industry solutions Best Software, Inc. ''s initial vertical product focus includes the areas of nonprofits, accountants, distribution and manufacturing. The company''s 2002 acquisition of MIP has given it a stronghold in the Read More
Rewrite or Wrap-Around Old Software? Part One: Event Summary
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support

mis event resolution  or Wrap-Around Old Software? Part One: Event Summary Event Summary There is a small group of vendors with brave and fresh ideas, which are by no means the prerogative of the biggest and the richest. This group has chosen to rewrite their applications on a new, possibly future-proof application framework. The intent of these visionary vendors is to address the ever increasing market awareness of the following facts: That almost every business changes and that software must change with the business Read More
Not All Acquisitions Happen: JDA and QRS Part One: Event and Market Impact
Recent QRS'' announcement that it has terminated its agreement to merge with JDA Software, while, in a separate announcement, it stated that it will be acquired

mis event resolution  retailers have largely been remiss in leaving mainframes and other legacy technologies behind. Also, the sector has shown some resilience even during the recent and possibly still ongoing economic malaise, in part because consumers have been stretching their credit card balances and limits. Generating more than $3 trillion (USD) annually in sales, retail is the second largest industry in the US, as reported by the US Census Bureau in April 2003. However, on the other hand, the sector has been demanding Read More
ERP Vendor Shootout - Redefining the “Shootout” Stereotype
I’m often asked about the “Vendor Shootout” event that appears on the TEC website and marketing calendar.While the term ‘shootout’ may conjure up images of

mis event resolution  Vendor Shootout - Redefining the “Shootout” Stereotype I’m often asked about the “ Vendor Shootout ” event that appears on the TEC website and marketing calendar. While the term ‘shootout’ may conjure up images of a Wild West scenario - vigilante cowboys taking shots at each other from the shattered windows and tumbleweed strewn, empty streets of a deserted Midwest town - a group of likeminded ERP Value Added Resellers (VARs) in the mid to south East USA are redefining it. A little histori Read More
Processing Complex Events (During These, oh well, Complex Times) - Part III
Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP

mis event resolution  reporting agencies and where missing a payment on a mortgage, car, doctor bill, or a credit card can impact overall credit history and force re-pricing of asset loans. The problem is much more complex than that, and time alone will tell when someone will be able to encapsulate it as a hefty set of CEP rules and algorithms. CEP systems are based on rules and are not able to self-learn and discover correlations in an undirected manner (i.e., like knowledge management systems ) or conduct the sophisticated Read More
About CustomerFirst
CustomerFirst contains the service support, help desk, problem resolution, and call center functionalities of the CustomerFirst Enterprise Software Suite. It

mis event resolution  HR,customer,RTI,Customerfirst,information,features Read More
Fujitsu Poised to (Inter)Stage Glovia''s Comeback Part One: Event Summary
Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled with Fujitsu''s Interstage

mis event resolution  and managing scalable, customized mission-critical applications. The application suite is used by more than 8,000 companies in over 83,000 installations worldwide. As an example, Fujitsu Telecommunications Europe , a leading supplier of high performance telecommunications services and products, has successfully implemented the joint Fujitsu Software Corporation/Glovia International solution to streamline trading relationships with its suppliers and customers and to reduce costs. Under the terms of the Read More
The Importance of Component Event Management in a PLM Strategy
Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most

mis event resolution  direct cost of a mishandled Component Event may be compounded by customer dissatisfaction and lost business. But the direct costs alone can justify a Component Event Management strategy. Figure 1, which represents costs developed from the military sector, was derived from the GIDEP DMS Utilization Module. While these numbers can’t be applied directly to any particular organization, they illustrate the increasing costs associated with less favorable resolutions to Component Events. Alternative Cost Read More
Event: TEC''s P.J. Jakovljevic at SuiteWorld 2013
TEC principal analyst P.J. Jakovljevic will be talking about key trends that are driving cloud ERP in a panel discussion on May 14 (3 pm), as part of SuiteWorld

mis event resolution  TEC''s P.J. Jakovljevic at SuiteWorld 2013 TEC principal analyst P.J. Jakovljevic will be talking about key trends that are driving cloud ERP in a panel discussion on May 14 (3 pm), as part of SuiteWorld 2013 . The event will be moderated by blogger and influencer  Vinnie Mirchandani . P.J. will be joined by fellow experts  Phil Wainewright , Dennis Howlett , and Brad Kugler  in discussing how technologies such as social networks, mobile devices, and advanced analytics are changing the way Read More

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