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Documents related to » mis event resolution invention


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

mis event resolution invention  Service Management ITSM | MIS Event Resolution | MIS Effective Event Resolution | MIS Fast Event Resolution | MIS Improve Event Resolution | MIS Event Resolution Process | MIS Probabilistic Event Resolution | MIS Improving Event Resolution | MIS Automating Event Resolution | MIS Event Resolution Invention | MIS Optimization of Event Resolution | MIS System Supported Optimization | MIS Event Processing | MIS Corresponding Resolution Event | MIS Tactical Event Resolution | MIS Event Resolution Step | MIS Read More...
Microsoft Analyst Event Part One: What’s New for Fall 2012
The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where

mis event resolution invention  Analyst Event Part One: What’s New for Fall 2012 The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where Windows 8 and Surface were all the rage. Windows 8 is about the following three features: Performing tasks with fewer clicks -- the “tiles” (formerly called the “Metro” look-and-feel) are updated in real time, whereas on, say, the Apple iPad one must invoke one app at a time for Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

mis event resolution invention  IT timescale, still deliver mission-critical services reliably and effectively, day in and day out. Thus, a modern CRM solution must easily and seamlessly share data bi-directionally with these systems, using open industry standards. As the first factor indicates, an adaptive service enterprise must be sensitive to ever changing customer requirements, and must foster an optimal customer experience by creating and delivering incremental services that customers want and are willing to pay for. This Read More...
Software Piloting: How Do You Fly This Plane
Piloting the software is one of, if not the most, critical event in the project life cycle. If done well, the pilot will uncover issues before they become

mis event resolution invention  non-team leader whose sole mission is to keep the project team on its stated course. Too often, the integrated pilot quickly digresses into dealing with exceptions instead of concentrating on the basic transactions of the business. Let''s face it, the basics account for more than 90% of the activity of the business. Good, well thought out scenarios will ensure that the exceptions are covered after the standard, straightforward transactions are successful. It may be helpful for control to set up a Read More...
Three Tips for PLM Boot Camp ’09 Attendees
PLM Boot Camp ’09 is coming in one week. As one of the committee members for this event, I’m delighted to provide three tips to those who are planning to attend

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Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

mis event resolution invention  information, something is still missing to enable cohesive customer service. The plethora of new self-service technologies, such as natural language search engines, knowledge bases, guided navigation, user forums, collaboration, personalization, multichannel (e-mail, instant messenger [IM], integrated voice response [IVR], call centers), and so on, lead us to the emerging part of CRM software applications, specifically applications that enable customer service organizations to more effectively resolve Read More...
Supporting New Data Sources in SIEM Solutions: Key Challenges and How to Deal With Them
Security Information and Event Manager (SIEM) users face the pressure of high costs related to the selection of a SIEM product, its deployment, integration and

mis event resolution invention  New Data Sources in SIEM Solutions: Key Challenges and How to Deal With Them Security Information and Event Manager (SIEM) users face the pressure of high costs related to the selection of a SIEM product, its deployment, integration and day-to-day use. Such cost pressure stems from substantial initial cost of the product, additional expenses for specific hardware and third-party product licenses, etc. In the end, what was initially considered as an affordable price for the chosen SIEM solution ma Read More...
Big Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams
What do you get when you mix the efforts of TIBCO, a provider of analytics and event-processing software, and Teradata, a provider of enterprise data warehouse

mis event resolution invention  Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams What do you get when you mix the efforts of TIBCO , a provider of analytics and event-processing software, and Teradata , a provider of enterprise data warehouse and analytics solutions? You get a big data platform that can capture and simultaneously analyze historical and real-time data generated through real-time event streams. From now on, TIBCO Spotfire event analytics will be an  important component of the Teradata Read More...
The Many Faces of PLM Part One: Event Summary
Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings

mis event resolution invention  in poorly accessible spreadsheets, mismanaged CAD drawings and poorly integrated point systems. The improved structure and visibility of product information available from PDM is the core of most PLM initiatives. PDM can help with everything from improving design efficiency to enabling syndication of product data to e-commerce exchanges, and is a very important part in achieving improved product management. But the PLM value proposition includes more than just improved management of product data. PLM - Read More...
Sage’s New Year''s Resolution: Make 2013 The Year of the Customer
2012 was a whirlwind year of influences on the business landscape—some of them good and some of them not so good. The fiscal cliff, the U.S. presidential

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Vendor Shootout for ERP
Established in 2007, the Vendor Shootout™ for ERP is a leading enterprise resource planning (ERP) software evaluation, comparison, and selection event

mis event resolution invention  Shootout for ERP Established in 2007, the Vendor Shootout™ for ERP is a leading enterprise resource planning (ERP) software evaluation, comparison, and selection event. Geared toward ERP selection teams and decision makers for companies with manufacturing and/or distribution requirements, this event is ideal for businesses who are budgeting for or are currently evaluating an ERP software upgrade or replacement. Moderated by Technology Evaluation Centers, the Vendor Shootout™ for ERP has served Read More...
Microsoft to Add
By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor

mis event resolution invention  to Add Encore Functionality to MBS Great Plains 8.0 Part One: Event Summary Event Summary On April 27, Microsoft Corporation ''s (NASDAQ: MSFT) Microsoft Business Solutions ( MBS ) division announced the acquisition of accounting products from a Winnipeg, Manitoba, Canada-based vendor, Encore Business Solutions , Inc ., that could be critical to the success of the customers and partners in the public sector. The acquisition includes Encore''s not-for-profit (NFP) accounting products and the Read More...
Oracle Further Orchestrates Its SOA Forays Part One: Event Summary and Market Impact
Although its service-oriented architecture-based platform and enterprise solutions will not likely be

mis event resolution invention  Further Orchestrates Its SOA Forays Part One: Event Summary and Market Impact Event Summary The main idea behind this article is not to further delve into the strengths and weaknesses of the impending merger between Oracle Corporation (NASDAQ: ORCL), the largest database and enterprise software provider (recently inaugurated the number two leading business applications provider), with its second largest rival, PeopleSoft , Inc . (NASDAQ: PSFT). Its purpose is to analyze why one should never Read More...
RedPrairie to Spread Across Europe through LIS Acquisition Part One: Event Summary
A consolidation within the warehouse management systems/ supply chain execution market, which many pundits had long been predicting, but had hardly taken place

mis event resolution invention  to Spread Across Europe through LIS Acquisition Part One: Event Summary Event Summary The long predicted consolidation within the warehouse management systems/ supply chain execution (WMS/ SCE) market finally seems to be happening. However, it has started by an unexpected route. Instead of a direct intra-market consolidation, some public SCE/WMS vendors and smaller, even profitable but undercapitalized and undervalued WMS/SCE vendors have found shelter under wealthy, more visible parents with Read More...
Epicor''s Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary
One should imagine Epicor has carefully thought out the rationale for the recent acquisition of its European counterpart Scala. The merger seems to have much of

mis event resolution invention  the Security and Exchange Commission (SEC) by Epicor, and other customary conditions including, among others, material adverse changes to Scala and management retention agreements. Initially, Epicor anticipated that it would begin the public offer for all outstanding ordinary shares of Scala and publish an offer memorandum in December 2003, and close the transaction in the first quarter of 2004. The combination was then also expected to be accretive to Epicor''s Generally Accepted Accounting Practice Read More...

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