Home
 > search for

Featured Documents related to » mis event resolution include biases



ad
Get Free ERP Systems Comparisons Now

Find the best ERP software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needsquickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » mis event resolution include biases


Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
Reproduction without prior written permission is forbidden. Close Social Web E-mail del.icio.us Digg Furl Netscape Yahoo! My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Slashdot E-mail It To Address: Your Name: Your Address: . : http://www. ); document.write(unescape( %3Cscript src= + gaJsHost + google-analytics.com/ga.js type= text/javascript %3E%3C/script%3E )); 0

MIS EVENT RESOLUTION INCLUDE BIASES: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

MIS EVENT RESOLUTION INCLUDE BIASES: IT timescale, still deliver mission-critical services reliably and effectively, day in and day out. Thus, a modern CRM solution must easily and seamlessly share data bi-directionally with these systems, using open industry standards. As the first factor indicates, an adaptive service enterprise must be sensitive to ever changing customer requirements, and must foster an optimal customer experience by creating and delivering incremental services that customers want and are willing to pay for. This
12/7/2007

Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

MIS EVENT RESOLUTION INCLUDE BIASES: they may even be misleading. Zero Contact Resolution: How to Keep Customers and Build Great Brands style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Contact Management (CM) Source: RightNow Technologies Learn more about RightNow Technologies Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation Sales Process Map The Importance of Data Representation: Best Practices in
4/2/2007 5:04:00 PM

Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

MIS EVENT RESOLUTION INCLUDE BIASES: Pareto s 80/20 Rule). The premise of segmenting customers reinforced the idea that customers existed to create value for companies, rather than the other way around. Using this logic, most (up to 80 percent) customers were of little value to the companies that they bought products and services from. By contrast, the practice of KM helps companies establish a bidirectional relationship with customers that rewards them for sharing knowledge (their product and service use experience), and not only for
12/12/2007

RockySoft Inventory Management Suite


MIS EVENT RESOLUTION INCLUDE BIASES: RockySoft's Web-based inventoy management modules for distribution and manufacturing include Active Inventory Manager, Demand Management, Demand Collaboration Portal, Economic Order Manager, Requirements Planner, Capable to Promise, Supplier Portal, and Vendor Managed Inventory.

SAP Case Study: Chemicals
The ability of BASF AG—a leader in the chemicals industry—to proactively manage unexpected situations is key to its competitiveness. With its complex supply network dealing with unanticipated events is all the more critical. To address this issue, BASF implemented the SAP Event Management application to monitor ocean-freight logistics, from receipt of initial orders to final delivery of products.

MIS EVENT RESOLUTION INCLUDE BIASES: SAP Case Study: Chemicals SAP Case Study: Chemicals Source: SAP Document Type: Case Study Description: The ability of BASF AG—a leader in the chemicals industry—to proactively manage unexpected situations is key to its competitiveness. With its complex supply network dealing with unanticipated events is all the more critical. To address this issue, BASF implemented the SAP Event Management application to monitor ocean-freight logistics, from receipt of initial orders to final delivery of products. SAP
2/13/2007 3:51:00 PM

Crimsonwing


MIS EVENT RESOLUTION INCLUDE BIASES: Founded in 1996, Crimsonwing is a provider of e-business and commercial systems solutions. It has managed multi-million pound information technology (IT) projects that include software integration and solution development involving third parties and strategic partners.

Meat and Seafood Traceabilty: A Weighty Issue
If any of your activities include processing, packaging, labeling, storing, selling, and/or shipping meat and/or seafood products, then traceability plays a key role in your working life. The need for lot tracking backwards and forwards across the supply chain has never been more front-of-mind than today—a convergence of recent events points towards tougher traceability requirements for the food industry in general, and meat and seafood processors in particular. This white paper shares best practices on traceability and recall readiness, specifically around the management of product types unique to the meat and seafood industry such as catch-weights and by-products, and information on how technology can help you meet these unique requirements.

MIS EVENT RESOLUTION INCLUDE BIASES: meat industry, seafood industry, meat and seafood, food industry, JustFood, traceability, supply chain, tracking.
7/19/2013 12:11:00 PM

PHP Code Design
Interactive web sites are event-driven. With each user click, a menu selection or keyboard action initiates a thread of execution that runs many lines of code. Many Web projects start as small code snippets gathered from open source sites, but as the web site grows, new developers are added to the mix. Without design and documentation tools, the project can become unmanageable, unreliable, insecure, and costly to expand.

MIS EVENT RESOLUTION INCLUDE BIASES:
6/22/2007 9:55:00 PM

Key Questions to Include in an E-commerce Platform RFP
When looking for an e-commerce platform, a comprehensive request for proposal (RFP) that thoroughly covers all the critical points can assist companies in reducing costs and producing better return on investment (ROI), faster. This paper recommends several questions and identifies some common RFP mistakes.

MIS EVENT RESOLUTION INCLUDE BIASES: identifies some common RFP mistakes. Key Questions to Include in an E-commerce Platform RFP style= border-width:0px; />   comments powered by Disqus Related Topics:   E-commerce Related Industries:   Industry Independent Related Keywords:   e-commerce platform,   hybris omnicommerce,   e-commerce solution Source: hybris AG Learn more about hybris AG Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation The Importance of Data
8/9/2013 1:52:00 PM

Geac Awakens On Its Deathbed - Part 1: Event Summary
While Geac might not need a white knight savior any longer owing to the profitable quarter and secured additional funding, the general feeling remains that the company has also long passed up an opportunity to be a top-notch applications vendor.

MIS EVENT RESOLUTION INCLUDE BIASES: Geac Awakens On Its Deathbed - Part 1: Event Summary Geac Awakens On Its Deathbed - Part 1: Event Summary P.J. Jakovljevic - October 16, 2001 Read Comments Geac Awakens On Its Deathbed Part 1: Event Summary P.J. Jakovljevic - October 16, 2001 Event Summary  On September 5, Geac Computer Corporation Limited (TSE: GAC), a struggling Canadian supplier of enterprise management software, announced that net income from continuing operations of Can$17.2 million in Q1 2002, compared to a net loss from continuing
10/16/2001


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others