X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 mis event resolution efficiency

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Evaluate Now

Documents related to » mis event resolution efficiency

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

mis event resolution efficiency  Service Management ITSM | MIS Event Resolution | MIS Effective Event Resolution | MIS Fast Event Resolution | MIS Improve Event Resolution | MIS Event Resolution Process | MIS Probabilistic Event Resolution | MIS Improving Event Resolution | MIS Automating Event Resolution | MIS Event Resolution Invention | MIS Optimization of Event Resolution | MIS System Supported Optimization | MIS Event Processing | MIS Corresponding Resolution Event | MIS Tactical Event Resolution | MIS Event Resolution Step | MIS Read More

High Performance Organizations Are Driven by the Power of Enterprise Business Events


"Agility", "real time enterprise", "zero latency" ... these are among the several buzzwords doing the rounds these days. Some would characterize these present times as belonging to the "Real Time Decade." Are these words just hype or do they proffer a vision of reality for the near future? This article attempts to examine the issues involved and offer some answers.

mis event resolution efficiency  taking actions? Are your MIS personnel constantly responding to ever increasing and ever changing reporting and information requirements of various users? Do you think that transforming your passive data assets into actionable insight is an urgent need? Do you believe that the costs of not managing your enterprise processes by exception is very high? If your answers to most of the questions above are yes, the issues discussed in this paper may be of interest to you. In the globalized Internet era, Read More

New Dimensions in EC and SCM Part 2: The Efficiency Gains of E-Procurement


From point-and-click ordering using Web-based catalogs of individual suppliers, to marketplaces that bring together in one place the products or services offered by multiple suppliers, to live auctions that determine the lowest-price bidder — there is a wide range of new e-procurement methods and tools to help businesses buy goods and services better, faster, and cheaper.

mis event resolution efficiency  on the Web at www.CCMIservices.com. Mr. Elliff can be reached at (703) 370-2607 or by e-mail at scott_elliff@CCMIservices.com . All materials CCMI 2001. Read More

ERP Systems and the ETO Manufacturing Market Part One: Event Summary


Users increasingly look for an enterprise resource planning (ERP) system designed for a specific business, since software that combines industry-specific functionality with the flexibility to accommodate each company's unique processes goes a long way toward improving the functional fit and the speed of implementation.

mis event resolution efficiency  fatal flaws , which are missing functions that may make it extremely difficult if not impossible for the application software to run the physical business. For more details, see Find The Software''s Fatal Flaws To Avoid Failure . To that end, there are a number of possible potential showstoppers or ETO fatal flaws. These include close engineering, manufacturing, and purchasing collaboration and management to collapse product lifecycles; project management and scheduling capability; the ability to compare Read More

Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

mis event resolution efficiency  they may even be misleading. Read More

Supply Chain Event Management RFI/RFP Template


Monitor and Resolve,Integration,Business Intelligence and Reporting,Business Applications Catalogue,Data Management,Architecture, Product Technology

mis event resolution efficiency  Chain Event Management RFI/RFP Template The Supply Chain Event Management RFI/RFP Template lists and describes 83 features and functions found in Supply Chain Event Management software solutions. This Supply Chain Event Management Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Supply Chain Event Management software selection projects. Features and functions included in this Supply Chain Event Management Template: Monitor and Resolve Read More

Supply Chain Visibility Excellence: Fostering Security, Resiliency, and Efficiency


The increased complexity of global supply chains has led to longer lead time, more pipeline inventory, and the need to control downstream and upstream logistics. Growing supply chain complexity is a top business pressure, contributing to increased supply chain management costs. This report focuses on gaining visibility into critical elements across the end-to-end logistics network for improving cost and service.

mis event resolution efficiency  global supply chain,integrated demand-supply network,supply chain visibility,global supply chain management,global logistics and supply chain strategies,global logistics & supply chain strategies,global supply chain solutions inc,global supply chain services,global supply chain finance,supply chain visibility definition,global supply chain definition,global supply chain solutions,supply chain global,global logistics supply chain,global supply chain manager Read More

Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk


IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

mis event resolution efficiency   Read More

IFS Continues Its Reinvention Through Pruning Part One: Event Summary


Is selling-off of its Brazilian subsidiary and of tangential CAD and payroll applications a sign that IFS is grasping the realities of a mature enterprise applications market, which requires, among many other things, finding a perfect balance between cultivating the install base versus the zeal for hitching brand new customers?

mis event resolution efficiency  Continues Its Reinvention Through Pruning Part One: Event Summary Event Summary Divestitures of non-core products and services, which have apparently worked well for vendors like Epicor Software Corporation or Ross Systems (see Way to Go, Ross Systems! and Latest Development on Epicor''s Trying the Divestiture Tack ), seem to be getting accepted by others too. Recently, Industrial and Financial Systems ( IFS ) (XSSE: IFS), a Swedish extended enterprise applications supplier with sales in 45 countries, Read More

Publishing Company Improves Team Efficiency, Recovers Lost Revenue, and Builds Clients’ Market Share


Founded in 1989 in Richmond Hill, Ontario (Canada), Kenilworth Publishing is a full-service media company that publishes consumer and business-to-business print magazines in diverse sectors. In 1993, Kenilworth executives decided that to continue to strengthen clients’ profiles within their respective industries, they needed to implement one of the two customer relationship management (CRM) solutions on their shortlist.

mis event resolution efficiency   Read More

JDA Portfolio: For the Retail Industry Part One: Event Summary


From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect "moment of truth"--when the right consumer product at the right price is at the right place and at the right time. Yet, the portfolio rounding out process has to continue in earnest, especially after JDA’s aborted merger with QRS.

mis event resolution efficiency  Portfolio: For the Retail Industry Part One: Event Summary Event Summary JDA Software Group Inc . (NASDAQ: JDAS) is a prominent global provider of integrated software and professional services for the retail demand chain with over 4,600 customers and 33 offices spanning every major global market to service customers in over 60 nations. JDA believes its has a global sales and delivery infrastructure. Namely, the vendor markets its products and services almost exclusively through its direct sales force, Read More

Business Process Management and ERP: Driving Efficiency and Innovation


A recent survey focused on business process management (BPM) found that 39% of Best-in-Class organizations have both ERP and BPM solutions. This report, based on feedback from 400 organizations across the globe, examines the reasons that organizations pair these systems, as well as the benefits that these organizations have seen when it comes to serving customers more effectively and conducting business in a more agile manner.

mis event resolution efficiency  BPM and ERP,BPM and ERP system,business process management and enterprise resource planning,BPM plus ERP systems,Combining BPM and ERP,BPM and ERP combination,Abderdeen Insight,Plex Systems Read More

Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales


Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance customer service, and increase sales. Download this white paper to learn more.

mis event resolution efficiency  web technology for manufacturers,web technology,web development group,web 2.0 technology,web development technology,web development services,web based technology,web development software,technology sites,cell phone website,web design technology,internet development,web development consulting,technical consulting,tech consulting Read More

Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

mis event resolution efficiency  information, something is still missing to enable cohesive customer service. The plethora of new self-service technologies, such as natural language search engines, knowledge bases, guided navigation, user forums, collaboration, personalization, multichannel (e-mail, instant messenger [IM], integrated voice response [IVR], call centers), and so on, lead us to the emerging part of CRM software applications, specifically applications that enable customer service organizations to more effectively resolve Read More