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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 mis enterprises rate it event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » mis enterprises rate it event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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Proactive IT Managers Can Make a Difference


IT managers, under increasing pressure to align their activities and spending with the strategic objectives of the enterprise, need to find new ways to raise the awareness of IT opportunities throughout the enterprise. This paper presents a framework for IT managers to use as a foundation to their planning processes and as a basis for influencing enterprise strategic planning.

mis enterprises rate it event resolution  the business, it can miss strategic opportunities where business managers and planners may not have considered the potential business contributions of IT. This is where the CIO has an opportunity to proactively work in advance of the operational planning cycle to develop a framework that business managers and planners can use to integrate IT opportunities into the operational business plan before IT action plans are developed. Components of an Alignment Framework In the early 1990''s the American Read More

Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

mis enterprises rate it event resolution  they may even be misleading. Read More

Aftereffects of Recession on IT Investment: Building a Robust IT Investment Model


The global economic recession has put immense pressure on companies to cut costs—particularly IT-related expenditure. Companies were often forced to run only a few projects with regulatory impact and immovable deadlines, proceeding against very lean budgets. Recently, key economies such as the US and China have started to show signs of recovery. Learn more about how the recession has had an impact on IT investment.

mis enterprises rate it event resolution  IT spending,IT costs,IT expenditure,Stephen Mutusva Read More

IT Management for Small Businesses: Using Third Parties to Help Take the Strain


Small to medium businesses (SMBs) face the same challenges as large businesses when it comes to IT management—they have increasingly complex systems they rely on to drive their businesses and gain a competitive advantage. Operating and maintaining a complex IT infrastructure requires specific skills, but getting the right staff at an affordable price can be a problem. Outsourcing IT management may help to ease the strain.

mis enterprises rate it event resolution   Read More

Is ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments


If the underlying business assumptions change, the cash flow projections may be critically flawed but the KPI’s can still be relatively reliable indicators of the impact of an IT project. In the long run, IT project KPIs may be the best indicators for IT managers to use in evaluating the results of their IT investments.

mis enterprises rate it event resolution  roi,return on investment,cash flow measurements,cash flow,cash flow assumptions,cash flow analysis,cash flow benefits,order-to-cash process,it investments,information technology investments,internal rate of return,rir,net present value,npv,technology investments Read More

Deliver Smarter Products and Services by Unifying Software Development and IT Operations


Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and services.

mis enterprises rate it event resolution  IBM,information technology,infrastructure,outsourcing,help desk,data center,software testing,change management,service management,it support,it management,it services,it service,service desk,configuration management Read More

Is It Time to Purchase a New ERP?


For decades, enterprise resource planning (ERP) replacement has been compared to brain surgery: You just don't do it unless the patient is dying. So how do you know when it really is the time to invest in a new ERP system? Download this white paper to find out.

mis enterprises rate it event resolution  erp replacement,erp,erp in software,online erp,best erp,the best erp,erp best,which erp is the best,erp parts,erp data,erp vs,cloud erp,erp use,erp review,erp package Read More

XENEX Enterprises


Established in May 1983, we have been in business for over 20 years. We have extensive experience in Business Processes Management, and Outsourcing assignments that enable or enhance profitability and customer retention. We drive growth and productivity, reducing costs, minimizing employee turnover, developing leadership talent and improve client/user loyalty and satisfaction. Xenex and its strategic alliances link people, operations and business strategies to deliver tangible, measurable, lasting results. Our methodologies are leading edge in content and delivery and our expert consulting team of experienced professionals have provided leadership in many successful implementations. Xenex’s extensive network of associates come from a variety of disciplines, enabling us to design and deliver programs and services that meet the client’s specific needs.

mis enterprises rate it event resolution  Enterprises Established in May 1983, we have been in business for over 20 years. We have extensive experience in Business Processes Management, and Outsourcing assignments that enable or enhance profitability and customer retention. We drive growth and productivity, reducing costs, minimizing employee turnover, developing leadership talent and improve client/user loyalty and satisfaction. Xenex and its strategic alliances link people, operations and business strategies to deliver tangible, Read More

IT Service Delivery: From Basic Automation through to Managed Services


Service companies that want to thrive need to find a better way to deliver services and run their business. Automating IT services is the answer, and it should be the immediate goal of any company that aims to stay in business as market pressures increase. Looking beyond basic automation, becoming a managed services provider (MSP) should be the long-term goal. Discover ways to ensure your service company's survival in today’s competitive IT services market.

mis enterprises rate it event resolution   Read More

Event: TEC's Aleksey Osintsev to Speak at Glovia Event


TEC's Aleksey Osintsev will be presenting at the Glovia Customer Event in Las Vegas, Nevada, which happens next week, February 18 and 19. If you're at the event, be sure to say hello to him. Aleksey will be talking about the current ERP market, and will explain TEC's methodology to show how the glovia G2 ERP solution measures up against the competition. We'll have highlights from his

mis enterprises rate it event resolution   Read More

Bridging the IT Talent Gap


Recruiting IT talent to insurance companies has never been easy—but today, demographic pressures make the task of IT staffing even harder, as IT professionals retire and fewer new graduates become available to fill the positions. IT outsourcing may not offer the help you seek. To make sure your company can survive and prosper, learn how to find ways to hire qualified IT staff, and keep the IT staff you already have.

mis enterprises rate it event resolution   Read More

Microsoft Dynamics NAV with Drink-IT from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion




mis enterprises rate it event resolution  NORRIQ case study, NORRIQ, Microsoft Dynamics NAV, Drink-IT, IT system, brewery, drink manufacturing, Carlsberg, emerging markets Read More

On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.


You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global scale. But do you know what IT asset management (ITAM) is and how it can benefit your company? Learn about ITAM solutions that can help your organization gain greater control over the various components, including software and hardware, within your IT architectures.

mis enterprises rate it event resolution  software-as-a-service (SaaS) model over on-premise ITAM solutions – which can enable companies to reap the benefits of ITAM applications without the time and cost associated with on-site implementations – and learn about SAManage, the provider of today’s most powerful, secure, on-demand IT asset management service. What is IT Asset Management? IT asset management (ITAM) is a business methodology that encompasses the various aspects of technology ownership, measuring not only the technical impact of Read More