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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 microsoft dynamics crm rms


Microsoft Retail Systems
Microsoft Point of Sale and Microsoft Retail Management System provide a complete point of purchase solution suite for small and midsize specialty retail

microsoft dynamics crm rms  Integrates sales information with Microsoft Dynamics GP Peachtree, MYOB, Blackbaud, and other accounting programs. X Tracks work orders, quotes, back orders, and layaways X Manages customer accounts receivables X Connects point-of-sale software with e-commerce software through third party add-ons X Manages multiple item dimensions, including color, size, and style X Manages gift card, assembly, weighed, and gasoline item types X Automatically breaks down cases into single units X Assigns field-level

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Documents related to » microsoft dynamics crm rms

Business Case - Orezone


Orezone strikes gold with Microsoft Business Solutions - Great Plains. Orezone is a Canadian mining company that needed a more efficient means to track and store data sent from its African mines to its Canadian offices. Learn how it used MBS Great Plains to boost efficiency.

microsoft dynamics crm rms  business success. Source : Microsoft Dynamics Resources Related to Business Case - Orezone : Microsoft Dynamics (Wikipedia) ERP Systems (Wikipedia) Business Case - Orezone   GREAT PLAINS Software is also known as : Microsoft Dynamics GP , GP , Great Plains , Formerly Microsoft Great Plains , GP Great Plains , Great Plains Software , Great Plains Integration , Great Plains Support , Great Plains Customization , Great Plains Consulting , Microsoft Business Solutions Webcast , Microsoft Great Plains , Read More

Business Case - Metro Canada Logistics


Metro Canada Logistics, a third party provider of warehousing, transporatation, and related logistics services streamlines accounting processes with the help of Microsoft Business Solutions Great Plains.

microsoft dynamics crm rms  also known as : Microsoft Dynamics GP , GP , Great Plains , formerly Microsoft Great Plains , GP Great Plains , Great Plains Software , Great Plains Integration , Great Plains Support , Great Plains Customization , Great Plains Consulting , Microsoft Business Solutions Webcast , Microsoft Great Plains , Computerized Accounting Using Microsoft Business , Microsoft launches Microsoft Business Solutions Great Plains , availability of Microsoft Business Solutions-Great Plains , Great Plains downloads , Read More

WineDirect Acquires Winery Accounting and POS Provider


WineDirect announced that it has acquired Elypsis Winery from Admiral IT. Headquartered in Napa Valley, CA, WineDirect provides sales technology and fulfillment services for wineries. Elypsis offers a range of services encompassing enterprise resource planning (ERP), point of sale (POS), and customer relationship management (CRM). WineDirect already provided a broad range of

microsoft dynamics crm rms  solution is based on Microsoft Dynamics NAV and has been tailored specifically for the wine industry. The capabilities WineDirect can now offer in its suite of products include: A comprehensive e-commerce platform supporting multichannel sales efforts, including Facebook commerce A complete tasting room point-of-sale solution, based on Microsoft Dynamics Retail Management System (RMS) Mobile POS solutions for the iPhone and iPad supported by the WineDirect subsidiary Vin65. Fullfillment technology, which Read More

Microsoft’s Underlying Platform Parts for Enterprise Applications: Somewhat Explained - Part 1


I can partly understand analysts’ temptation to beat up on Microsoft’s forays into the enterprise applications space. To be fair, "the empire" has had its share of strategic and tactical miscues, as if it had wanted to give these naysayers some ammunition. For one, many analysts and market observers first criticized the giant for not having a unified enterprise resource planning (ERP) product line

microsoft dynamics crm rms  about the following four Microsoft Dynamics ERP product lines: Microsoft Dynamics GP (formerly Great Plains ) [ evaluate this product ]; Microsoft Dynamics NAV (formerly Navision ) [ evaluate this product ]; Microsoft Dynamics SL (formerly Solomon ) [ evaluate this product ] ; and Microsoft Dynamics AX (formerly Axapta ) [ evaluate this product ] . Additionally, in the early 2000s, Microsoft developed its own customer relationship management (CRM)   product, today called Microsoft Dynamics CRM [ Read More

Oncontact CRM


Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits.  

microsoft dynamics crm rms  CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits. Read More

The Case for a New CRM Solution


CRM software has gone well beyond being a "good to have" capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution.

microsoft dynamics crm rms  customer satisfaction,CRM software,CRM ROI,CRM solution,old CRM solution,new CRM solution,modern CRM solution,cloud computing and CRM,Compare Business Products Read More

Cutting the Risk from CRM Purchase and Deployment


Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has become more cumbersome recently, with more options available than ever before.

microsoft dynamics crm rms  crm purchase,crm purchasing,purchase crm software,crm purchase tips,making a crm purchase,crm purchase decision,strategy crm purchase,crm purchase managing Read More

The Real Challenge of CRM: Employee Buy-In


Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

microsoft dynamics crm rms  best crm system,best crm systems,business crm software,business crm systems,crm applications,crm system companies,crm best practices,integrated crm system,crm company,crm comparison Read More

Saleslogix CRM Best Practices Guide


Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

microsoft dynamics crm rms  saleslogix crm best practices guide,saleslogix,crm,best,practices,guide,crm best practices guide,saleslogix best practices guide,saleslogix crm practices guide,saleslogix crm best guide,saleslogix crm best practices. Read More

Why CRM Software is a Smart Investment in a down Economy


Find out more about why CRM is such a smart and timely investment for your small or midsized business in the white paper, crm: a business imperativ...

microsoft dynamics crm rms  crm software smart investment economy,crm,software,smart,investment,economy,software smart investment economy,crm smart investment economy,crm software investment economy,crm software smart economy,crm software smart investment. Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

microsoft dynamics crm rms   Read More

CRM 101


Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation

microsoft dynamics crm rms   Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

microsoft dynamics crm rms  graph indicates that although Microsoft had the highest BestMatch Factor overall, its scores were not the highest in four out of the nine sub modules in the model. Exact Software took first place in CRM Analytics and e-CRM, while Genesis Global Technologies took first place in Call Center and Customer Service and Industry Vertical Module Availability. The CRM Evaluation Center allows selection teams to drill into any area of the model to compare vendor strengths and weaknesses. Figure 5 Although Read More

Dynamics Software


Dynamics Software offers solutions that work with Microsoft Dynamics AX with a proven industry track record. These solutions are designed to support: •(Field) Service and Maintenance operations •Mobile Field Service employees both online as well as online/offline •Warehouse Management Operations •Manufacturing and Professional Service Organizations with Graphical Planning & Scheduling tools •Project based companies, like construction, installation, project management and project manufacturing companies •Car and motorcycle Importer and Dealer Management organizations •Computer Telephone Integration (CTI) •Manage Microsoft Dynamics AX add-on licenses (AX License Framework)

microsoft dynamics crm rms  solutions that work with Microsoft Dynamics AX with a proven industry track record. These solutions are designed to support: •(Field) Service and Maintenance operations •Mobile Field Service employees both online as well as online/offline •Warehouse Management Operations •Manufacturing and Professional Service Organizations with Graphical Planning & Scheduling tools •Project based companies, like construction, installation, project management and project manufacturing companies •Car and Read More