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Documents related to » meeting event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
Study Reveals Top 10 Requirements for Improving Event Resolution in IT. IT White Papers and Other Computer Software to Use In Your Dynamic System Related To Top 10 Requirements for Improving Event Resolution in IT. A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

MEETING EVENT RESOLUTION: , Highest-Resolution Model , Meeting Event Resolution , Detect Individual Events , Single-event Resolution , Just-in-time Event Resolution , Event Resolution Imaging , Technology Event Resolution , Event Resolution Imaging Learning , Event Resolution Quality , Confidential Resolution Process , Event-Resolution Efficiency , Enterprises Rate IT Event Resolution , Service Event Resolution , Method for Event Resolution , Challenges of the Event Resolution . Top 10 Requirements Identified   The Foundation of
5/26/2006 7:55:00 PM

Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

MEETING EVENT RESOLUTION: customer relationship management, CRM, knowledge management, KM, service resolution management, SRM, KM software, live assistance, call center agents, customer segmentation, customer service, Pareto’s 80/20 Rule, customer satisfaction, online self-service solutions, live support, customer self-service, help desk operations.
12/12/2007

Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
2012 Recap  (Jan 2013) Meeting Intuit at Dreamforce 2012  (Nov 2012) Sage Analyst Day 2011: Not your Older Brother’s Sage – Part 3  (May 2011) Sage ERP and CRM Portfolio Update: Clarity at Last  (May 2011) Share This   Read More     --> Trackback Address     Tags: Accounting , customer experience , ERP , joe langner , Sage , sage businesscare , sage north america , smb * Name: * E-mail (private) : Web site: XHTML: You can use these tags: --> * Comments: * Spam protection: Sum of 10 + 3 ?

MEETING EVENT RESOLUTION: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
2012 Recap  (Jan 2013) Meeting Intuit at Dreamforce 2012  (Nov 2012) Sage Analyst Day 2011: Not your Older Brother’s Sage – Part 3  (May 2011) Sage ERP and CRM Portfolio Update: Clarity at Last  (May 2011) Share This   Read More     --> Trackback Address     Tags: Accounting , customer experience , ERP , joe langner , Sage , sage businesscare , sage north america , smb * Name: * E-mail (private) : Web site: XHTML: You can use these tags: --> * Comments: * Spam protection: Sum of 2 + 4 ?

MEETING EVENT RESOLUTION: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

ERP Systems and the ETO Manufacturing MarketPart One: Event Summary
Users increasingly look for an enterprise resource planning (ERP) system designed for a specific business, since software that combines industry-specific functionality with the flexibility to accommodate each company's unique processes goes a long way toward improving the functional fit and the speed of implementation.

MEETING EVENT RESOLUTION: ERP Systems and the ETO Manufacturing Market Part One: Event Summary ERP Systems and the ETO Manufacturing Market Part One: Event Summary P.J. Jakovljevic - May 3, 2004 Read Comments Event Summary In our relatively recent article about the still ongoing consolidation in the market, What Does Vendor Consolidation Mean To The End User? , we mentioned that the market will not stop short at the eventual Big Five or so of the largest leading vendors. Namely, we expect the market for application software to
5/3/2004

Fujitsu Poised to (Inter)Stage Glovia s ComebackPart One: Event Summary
Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled with Fujitsu's Interstage infrastructure platform, low brand recognition outside Japan and nascent channel and traction for multiple products within the Fujitsu products' family will remain hurdles it must surmount. However, through a new partnership with Fujitsu Software Corporation and the backing of a resplendent and committed company, Fujitsu Limited, Glovia is now poised for a noticeable return.

MEETING EVENT RESOLUTION: Fujitsu Poised to (Inter)Stage Glovia s Comeback Part One: Event Summary Fujitsu Poised to (Inter)Stage Glovia s Comeback Part One: Event Summary P.J. Jakovljevic - January 20, 2004 Read Comments Event Summary Glovia International whose capabilities seem to be far greater than its recognition in the global enterprise applications market (largely due to a number of ownership and name changes throughout its history) seems to have finally gotten its ducks in a row, and is now poised for a noticeable return,
1/20/2004

Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

MEETING EVENT RESOLUTION:
9/12/2007 9:05:00 AM

A One-stop Event for Business Intelligence and Data Warehousing Information
The Data Warehousing Institute (TDWI) hosts quarterly World Conferences to help organizations involved in data warehousing, business intelligence, and performance management. These conferences supply a wealth of information aimed at improving organizational decision-making, optimizing performance, and achieving business objectives.

MEETING EVENT RESOLUTION: A One-stop Event for Business Intelligence and Data Warehousing Information A One-stop Event for Business Intelligence and Data Warehousing Information Lyndsay Wise - October 25, 2006 Read Comments The Data Warehousing Institute ( TDWI ) hosts its quarterly World Conference in cities across the US to help organizations involved in data warehousing, business intelligence (BI), and performance management, by giving them access to industry experts, and providing impartial classes related to topics pertinent
10/25/2006

Joining the Sarbanes-Oxley Bandwagon; Meeting the Needs of Small and Medium Businesses
To meet tough government compliance, more vendors are offering compliance solutions. CODA's collaborative task modeling tool takes an enterprise's best practices model, audits business processes, automates data collection, and creates a secure collaborative space to offer checks and balances to simplify compliance monitoring.

MEETING EVENT RESOLUTION: Joining the Sarbanes-Oxley Bandwagon; Meeting the Needs of Small and Medium Businesses Joining the Sarbanes-Oxley Bandwagon; Meeting the Needs of Small and Medium Businesses P.J. Jakovljevic - November 15, 2005 Read Comments Introduction The need for solutions that can meet compliance regulations has grown. In 2004, finance executives around the world became increasingly sensitive to the need to improve reporting in relation to their corporate governance and regulatory compliance obligations. CODA Group ,
11/15/2005

JDA Portfolio: For the Retail IndustryPart One: Event Summary
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect

MEETING EVENT RESOLUTION: JDA Portfolio: For the Retail Industry Part One: Event Summary JDA Portfolio: For the Retail Industry Part One: Event Summary P.J. Jakovljevic - December 27, 2004 Read Comments Event Summary JDA Software Group Inc . (NASDAQ: JDAS) is a prominent global provider of integrated software and professional services for the retail demand chain with over 4,600 customers and 33 offices spanning every major global market to service customers in over 60 nations. JDA believes its has a global sales and delivery
12/27/2004

An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues.

MEETING EVENT RESOLUTION: An Executive’s Guide to Event Log Management Strategy An Executive’s Guide to Event Log Management Strategy Source: Dorian Software Document Type: White Paper Description: Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a
5/21/2008 4:46:00 PM


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