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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » meeting event resolution itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

meeting event resolution itsm  , Highest-Resolution Model , Meeting Event Resolution , Detect Individual Events , Single-event Resolution , Just-in-time Event Resolution , Event Resolution Imaging , Technology Event Resolution , Event Resolution Imaging Learning , Event Resolution Quality , Confidential Resolution Process , Event-Resolution Efficiency , Enterprises Rate IT Event Resolution , Service Event Resolution , Method for Event Resolution , Challenges of the Event Resolution . Top 10 Requirements Identified   The Foundation of Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

meeting event resolution itsm  A service center for meeting business needs Today-s organizations need much more than a simple service desk for logging IT problems as they occur. They need a way to orchestrate activities across multiple people, processes and departments. HP ServiceCenter software helps you do this with an open technology foundation that facilitates communication and information sharing throughout the service lifecycle. Powerful service desk functionality automates incident management, while problem and change Read More...
Meeting Strategic Challenges through Effective Software Testing
Analysis of the tasks and time in information technology (IT) projects invariably reveals the presence of a familiar recurring burden: testing—often still

meeting event resolution itsm  Strategic Challenges through Effective Software Testing Analysis of the tasks and time in information technology (IT) projects invariably reveals the presence of a familiar recurring burden: testing—often still performed manually and inefficiently, yet accounting for a substantial proportion of the budget. Can some simple and effective focused measures have a dramatic and positive impact on the success of key projects? That depends on your approach. Read More...
Meeting the Needs of the Multi-X Organization
Multi-site and/or multi-company organizations, referred to here as multi-X organizations, often have to address unique challenges when deploying their

meeting event resolution itsm  the Needs of the Multi-X Organization Multi-site and/or multi-company organizations, referred to here as multi-X organizations, often have to address unique challenges when deploying their enterprise resource planning (ERP) system. This white paper reviews six scenarios common to multi-x organizations and shows you how JustFoodERP can address the requirements inherent in each. Read More...
Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next?
Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see Part One of

meeting event resolution itsm  Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next? Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see  Part One of this blog series) and Microsoft Dynamics products (see  Part Two of this blog series) was released. Among the demos and tours was info on some of the lesser-known data platforms and business intelligence (BI) capabilities for Microsoft Dynamics. Lesser-known Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

meeting event resolution itsm  customer relationship management,CRM,knowledge management,KM,service resolution management,SRM,KM software,live assistance,call center agents,customer segmentation,customer service,Pareto’s 80/20 Rule,customer satisfaction,online self-service solutions,live support Read More...
ERP for Distribution: See for Yourself How the Competition Stacks Up
Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors

meeting event resolution itsm  for Distribution: See for Yourself How the Competition Stacks Up Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors, manufacturers, and other companies with extensive shipping and logistics operations. The event is being co-sponsored by our partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain. The event will be held from September 18–19, 2013 in beautiful Montreal, Quebec. For more Read More...
TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto
According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event

meeting event resolution itsm  Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto Montreal, May 29, 2006 MONTREAL - May 29, 2006 - According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event attendees targeting this immense market were most responsive to TEC''s stated objective of assisting SMBs in complex Read More...
Rewrite or Wrap-Around Old Software? Part One: Event Summary
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support

meeting event resolution itsm  or Wrap-Around Old Software? Part One: Event Summary Event Summary There is a small group of vendors with brave and fresh ideas, which are by no means the prerogative of the biggest and the richest. This group has chosen to rewrite their applications on a new, possibly future-proof application framework. The intent of these visionary vendors is to address the ever increasing market awareness of the following facts: That almost every business changes and that software must change with the business Read More...
The Many Faces of PLM Part One: Event Summary
Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings

meeting event resolution itsm  from each other. The meeting highlighted a series of industry companies that spoke on the value they had received from implementing best practices in developing products. What was rare about this conference is that under one roof an attendee could listen to the value of implementing effective Stage-Gate Processes to better execute product development programs, learn about how better Portfolio Management can improve the value of the choice of products a company chooses to take to market, and also explore Read More...
Oracle OpenWorld 2013-60,000 Attendees Minus 1
A Technology Event Like No OtherThis year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself

meeting event resolution itsm  the majority of the meeting spaces in the major hotels in the downtown area. The sessions schedule is now distributed in two separate booklets. One booklet for Monday and Tuesday and one for Wednesday and Thursday. On each day there are some 450 sessions to choose from, not including the vendor exhibit spaces. The sponsor exhibition hall in Moscone South has the powerhouse exhibits from the likes of Deloitte, Fujitsu, Intel, Dell, EMC, Microsoft, CSC, and the booths of some 100 other vendors. The second Read More...
Made2Manage Systems ''One Year After'': Reenergized and Growing Part One: Event Summary
Made2Manage Systems'' decision to go private under wealthy Battery Ventures'' wing appears to have been wise. Despite a draconic exodus of former executives and

meeting event resolution itsm  analyst tour and our meeting with new executives in the fall of 2003, the time has come for them to prove their strategy right in terms of improved customer satisfaction levels, financial results, and operational performance since being acquired and taken private. To that end, in the fall of 2004, Made2Manage Systems announced five consecutive quarters of enviable profitability, cash flow, and operating results as of the third quarter, ended September 30, 2004. Fiscal year to date, Made2Manage Systems Read More...
TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston
According to TEC, selections for enterprise software such as ERP, ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a

meeting event resolution itsm  Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston Montreal, June 5, 2006 MONTREAL - June 14, 2006 - According to TEC, selections for enterprise software such as ERP ( http://erp.technologyevaluation.com/press ), ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a selection process without a comprehensive understanding of its unique business Read More...
Sage’s New Year''s Resolution: Make 2013 The Year of the Customer
2012 was a whirlwind year of influences on the business landscape—some of them good and some of them not so good. The fiscal cliff, the U.S. presidential

meeting event resolution itsm  2012 Recap  (Jan 2013) Meeting Intuit at Dreamforce 2012  (Nov 2012) Sage Analyst Day 2011: Not your Older Brother’s Sage – Part 3  (May 2011) Sage ERP and CRM Portfolio Update: Clarity at Last  (May 2011) Read More...

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