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Documents related to » media social


Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be

media social  Customer Engagement with Social Media Analytics Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now. Read More
Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

media social  than CRM using social media tools. Does Social Media Affect Human Welfare? Yes, it does, and in many ways. Of course, different people have different views on the use of social media but I think it has a great impact on human welfare for the following reasons: It is accessible to everyone having an Internet connection (the Internet is the widest network on the planet with 1,733,993,741 users – according to Internet World Stats ). It allows people to freely communicate, interact, and collaborate, elimina Read More
IBM Social Analytics: The Science behind Social Media Marketing
Social media represents both a major opportunity and a major challenge. Read this white paper to learn how marketers are using technology to learn about their

media social  The Science behind Social Media Marketing Social media represents both a major opportunity and a major challenge. Read this white paper to learn how marketers are using technology to learn about their customers’ attitudes, preferences, and buying habits from what they say on social media and through other platforms. Discover how marketers are combining customer analytics with other sources of customer information to guide marketing decisions and shape marketing campaigns, cultivating relationships with Read More
Turn Content Into Sales with Social Media
In the white paper CRM and the socially-empowered customer, you can find out how to use social media like twitter, facebook, linkedin, youtube, web...

media social  best practices of social media marketing, and the etiquette as well. You''ll also learn how to integrate social CRM into a solidly constructed traditional CRM program. Find out how to turn content into relationships and ultimately sales through the intelligent use of social media. Download your PDF copy of CRM and the Socially-empowered Customer today.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More
Social Media in Your Supply Chain Keeps Everyone in the Loop
Social media is adding new value to cloud-based supply chain management for companies of all sizes. Internal social media (via Intranet) and external sites like

media social  Media in Your Supply Chain Keeps Everyone in the Loop Social media is providing a key link in the new generation of cloud-based supply chains. Cloud-based supply chain management (SCM) platforms have been around for more than a decade now, although they haven''t always been described as such. In recent years, though, this kind of software is starting to be built with social media capability as a central pillar. Companies with long supply chains that need to communicate with myriad partners across the Read More
Interzoic Media
Interzoic Media is a software company focused on the development and delivery of the Accord learning management system (LMS). Interzoic Media specializes in the

media social  Media Interzoic Media is a software company focused on the development and delivery of the Accord learning management system (LMS). Interzoic Media specializes in the setup and configuration of Web sites, and the development of turnkey portals, custom DotNetNuke (DNN) modules, and custom programming solutions. Interzoic Media was founded in 1996 and is headquartered in Boise, Idaho (US). Read More
Publishing and Media
New communication technologies and changing audience behaviors are reshaping the publishing and media industry. The decline of traditional media (e.g., books

media social  and Media New communication technologies and changing audience behaviors are reshaping the publishing and media industry. The decline of traditional media (e.g., books, newspapers, radio, and television) and the prosperity of new media (i.e., a variety of Web-based and digitized communication) are forcing companies in this industry not only to achieve operational excellence in their current business areas, but also to use information and communication technologies (ICT) in prompt response to new Read More
Case Study: Deluxe Media Services
Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in

media social  Study: Deluxe Media Services Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in each country where Deluxe has operations, it was using a different electronic data interchange (EDI) provider and value-added network to exchange critical business documents. Learn about the problems this caused, and the EDI solution Deluxe chose to solve them. Read More
Three Ways to Improve Employee Engagement and Productivity with Social Business Media
The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges

media social  Productivity with Social Business Media The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges and opportunities for companies trying to keep employees happy and businesses healthy. This white paper looks at the benefits for employee engagement and productivity that come with social media for business use. Read More
How to (Ab)Use Your Employees as a Social Platform
Last month I came across Julie Bort''s article Your Company Might Think It Can Control Your Facebook Account Soon, which depicted current social guidance efforts

media social  What Is Employee Social Media Marketing? Social media marketing has caught on like brushfire with brand owners and retailers alike as the new “in” to their customers'' pockets. It has required that they adapt all their marketing know-how to this highly dynamic customer-facing medium which feels so akin to Ancient Rome''s Colosseum, with brand owners currying the favor of the mob (AKA their customers) and risking the ruthless “thumbs down” judgement. And businesses are finally beginning to grasp the Read More
Case Study: oOh! Media


media social  Study: oOh! Media Read More
Social Networking in the Business World: A Strategic Approach
Is a total ban on workplace social networking a good idea? Companies should take more calculating points of view and look at how to turn the negative effects of

media social  Networking in the Business World: A Strategic Approach Is a total ban on workplace social networking a good idea? Companies should take more calculating points of view and look at how to turn the negative effects of social networking into positive effects. Employers can manage employee social networking to maximize the positives. The strategy combines employee education, well-thought-out acceptable use policies (AUPs), and—critically—effective Web filtering technology. Read More
SAP Launches Real-time Social Insights
Analytics are especially important in social enterprise applications. Most companies are trying to leverage almost every technology available in the market, but

media social  from a company’s social media channels as well as its and internal systems. Companies can then use this information to better target and influence prospects and customers in a variety of ways, such as to help identify and target the key influencers, generate new leads and opportunities, and improve overall service levels and customer loyalty. SAP Social Contact Intelligence is part of the SAP Customer Engagement Intelligence solution, a set of applications powered by the  SAP HANA platform designed Read More
Social ERP Emerges—A Deep Dive into Deltek Kona
In two previous posts on the emergence of social enterprise resource planning (ERP), TEC Senior ERP Analyst Ted Rohm took a look at how social ERP software

media social  ERP Emerges—A Deep Dive into Deltek Kona In two previous posts on the emergence of social enterprise resource planning (ERP), TEC Senior ERP Analyst Ted Rohm took a look at how social ERP software capabilities are transforming the way people work and gave an overview of how the ERP vendors are bringing the social facilities to their products. In this report, Ted takes a deeper dive into Deltek’s Kona enterprise social collaboration tool. Download the report and get the details. Read More
How Social Networks Enhance Workflow Performance
HCM Product Strategist Aaron Green shares Oracle’s perspective on social technology and the role it plays in human resources (HR) processes.

media social  Social Networks Enhance Workflow Performance Read More

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