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Discrete Manufacturing (ERP)
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Documents related to » media social


Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be

media social  Customer Engagement with Social Media Analytics Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now. Read More
Turn Content Into Sales with Social Media
In the white paper CRM and the socially-empowered customer, you can find out how to use social media like twitter, facebook, linkedin, youtube, web...

media social  best practices of social media marketing, and the etiquette as well. You''ll also learn how to integrate social CRM into a solidly constructed traditional CRM program. Find out how to turn content into relationships and ultimately sales through the intelligent use of social media. Download your PDF copy of CRM and the Socially-empowered Customer today.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More
IBM Social Analytics: The Science behind Social Media Marketing
Social media represents both a major opportunity and a major challenge. Read this white paper to learn how marketers are using technology to learn about their

media social  The Science behind Social Media Marketing Social media represents both a major opportunity and a major challenge. Read this white paper to learn how marketers are using technology to learn about their customers’ attitudes, preferences, and buying habits from what they say on social media and through other platforms. Discover how marketers are combining customer analytics with other sources of customer information to guide marketing decisions and shape marketing campaigns, cultivating relationships with Read More
Social Media and Customer Experience Feedback
Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen

media social  Experience Feedback : Social Media | Social Media Applications | Social Media Articles | Social Media Basics | Social Media Brands | Social Media Business | Social Media Communication | Social Media Community | Social Media Company | Social Media Consultants | Social Media Consulting | Social Media Content | Social Media Data | Social Media Defined | Social Media Development | Social Media Directory | Social Media Experience | Social Media Experts | Social Media Help | Social Media Identity | Social Read More
Social Media Kit
From small business to global enterprise, social media has taken the corporate world by storm, and it’s here to stay. So what is social media? And how do you

media social  Media Kit From small business to global enterprise, social media has taken the corporate world by storm, and it’s here to stay. So what is social media? And how do you decide where it fits in your online strategy? This white paper aims to offer users a social media “kit” which can help answer these questions. Read More
Social ERP Emerges—A Deep Dive into Deltek Kona
In two previous posts on the emergence of social enterprise resource planning (ERP), TEC Senior ERP Analyst Ted Rohm took a look at how social ERP software

media social  ERP Emerges—A Deep Dive into Deltek Kona In two previous posts on the emergence of social enterprise resource planning (ERP), TEC Senior ERP Analyst Ted Rohm took a look at how social ERP software capabilities are transforming the way people work and gave an overview of how the ERP vendors are bringing the social facilities to their products. In this report, Ted takes a deeper dive into Deltek’s Kona enterprise social collaboration tool. Download the report and get the details. Read More
Media Kit
Technology and business decision makers rely on TEC Web sites and newsletters for enterprise software-related information, resources, and best practices. Find

media social  about TEC''s global audience, media partners, and services. Read More
SAP Introduces Work Patterns for Jam Social Software
SAP has announced an innovative set of pre-built collaborative process or “work patterns” for its Jam social software. SAP is leading the industry by providing

media social  Introduces Work Patterns for Jam Social Software SAP has announced an innovative set of pre-built collaborative process or “work patterns” for its Jam social software. SAP is leading the industry by providing these pre-built work patterns for its customers that combine expertise, content, problem solving, and templates with application and underlying real-time data from the business system. The first pre-built patterns bring together SAP Jam with data and objects from SAP CRM to support account plan Read More
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

media social  the benefits of social media in ERP, social capabilities and features, and also pointed out that user adoption and corporate governance must be considered when rolling out these tools. This second post provides an in-depth look at the different approaches major ERP vendors have taken to integrate social capabilities into their ERP systems and provides some tips for users looking for a social ERP system.   SAP —SAP may have started a little behind the curve, but it has quickly caught up to and even surp Read More
Market Focus Report: The Value of Mobile and Social for CRM
Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included

media social  Focus Report: The Value of Mobile and Social for CRM Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included small, medium, and large enterprises using both on-demand and on-premise CRM applications. Results show that adding mobile access and social collaboration to CRM delivers significant benefits to organizations. See why you should consider mobile and social CRM adoption. Read More
Social Engineering Can Thwart the Best Laid Security Plans
There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind social engineering is to get the user to

media social  support, the hacker may immediately tell the user to let them dial in and fix the problem. The hacker may actually fix the user''s problem so that the user won''t be suspicious, but more than anything, this technique provides the hacker with the remote access password and an opportunity to test it. If the user isn''t having a problem or doesn''t have any remote access software, the hacker will have to get their hands on a password, whether the local password or the domain password (these are often one in Read More
How Social Networks Enhance Workflow Performance
HCM Product Strategist Aaron Green shares Oracle’s perspective on social technology and the role it plays in human resources (HR) processes.

media social  Social Networks Enhance Workflow Performance Read More
Open letter to companies planning on using Social CRM
If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers

media social  Dead, Long Live Social Media Flavored CRM , I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should not only allow me to use social media when interacting with companies and brands, but it should also allow both companies and their customers (potential or existing) to have a positive impact on human welfare. Here’s what I expect SCRM to do It doesn’t really matter what companies think about SCRM and the best ways to put it into practice Read More
Evolution of Social Networks into Virtual Organizations
Modern online social networks are successful and popular, and have been since the mid-1990s. The question now before us is this: what is this phenomenon and

media social  of Social Networks into Virtual Organizations Modern online social networks are successful and popular, and have been since the mid-1990s. The question now before us is this: what is this phenomenon and where do we go from here? Find out how online social networking and the many related user trends can impact businesses, governments, and other organizations—including virtual organizations—with a detailed account of the types of social network users. Read More

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