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Documents related to » media social


Social Media and Customer Experience Feedback
Social Media and Customer Experience Feedback.Search for Articles and Other Solutions to Characterize Your Comparison In Relation To Social Media and Customer Experience Feedback. Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen the influence these new sites can have on their organizations for both good and bad. All companies should ask themselves,

MEDIA SOCIAL: Experience Feedback : Social Media | Social Media Applications | Social Media Articles | Social Media Basics | Social Media Brands | Social Media Business | Social Media Communication | Social Media Community | Social Media Company | Social Media Consultants | Social Media Consulting | Social Media Content | Social Media Data | Social Media Defined | Social Media Development | Social Media Directory | Social Media Experience | Social Media Experts | Social Media Help | Social Media Identity | Social
8/3/2009 3:17:00 PM

Social Media Kit
From small business to global enterprise, social media has taken the corporate world by storm, and it’s here to stay. So what is social media? And how do you decide where it fits in your online strategy? This white paper aims to offer users a social media “kit” which can help answer these questions.

MEDIA SOCIAL: Social Media Kit Social Media Kit Source: bwired Document Type: White Paper Description: From small business to global enterprise, social media has taken the corporate world by storm, and it’s here to stay. So what is social media? And how do you decide where it fits in your online strategy? This white paper aims to offer users a social media “kit” which can help answer these questions. Social Media Kit style= border-width:0px; />   comments powered by Disqus Source: bwired Learn more about
4/9/2010 2:57:00 AM

Astute Social Relationship Management » The TEC Blog
Learn, Adapt The social media monitoring capabilities in Astute SRM analyze social data from all main platforms (Facebook, Twitter, etc.), cover 150 million Web sites, blogs, or forums every day, and can detect location based on global positioning system (GPS) data for mobile users and IP address for people using desktop computers. Natural language processing is then used to identify customer or user sentiment, trends in customer behavior, product standing vis-à-vis the competition , or feedback that

MEDIA SOCIAL: Astute, CRM, customer behavior, engagement, facebook, feedback, influencer analysis, monitoring, natural language processing, NLP, Product Development, relationship management, SCRM, social, social analytics, social data, social media, srm, technology, twitter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
24-10-2011

Infor Gets Social » The TEC Blog
Infor Gets Social » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software selection

MEDIA SOCIAL: business social graph, industry watch, infor, Infor Ming.le, inforum 2013, ION middleware, social platform, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
23-04-2013

Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now.

MEDIA SOCIAL:   social media,   media social,   social media marketing,   marketing with social media,   marketing social media,   social media and marketing,   sm2,   the social media,   social media icons,   media monitoring,   analytics business,   social media strategies,   social media business,   social media for business,   social media in business,   business social media,   social media and business,   what is social media Source: SAS Learn more about SAS Readers who downloaded this case
5/24/2011 1:14:00 PM

Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply
Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them.

MEDIA SOCIAL: Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply Source: Fonolo Document Type: White Paper Description: Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are
9/26/2011 2:09:00 PM

TIBCO s tibbr 4 and Enterprise Social Graph API » The TEC Blog
TIBCO s tibbr 4 and Enterprise Social Graph API » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more

MEDIA SOCIAL: enterprise service bus, enterprise social bus, enterprise social graph, industry watch, social graph API, social graph application programming interface, tibbr, tibbr 4, tibco, TUCON 2012, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-10-2012

Social CRM—¡Viva la Revolución! » The TEC Blog
social crm , social media , Social revolution Comments Dan on 12 November, 2012 at 12:37 pm # As an easy CRM tool you can use this web-based application, no installation required: http://www.YouTargets.com You can use it to manage up to 30.000 contacts and keep track of your deals and communications with them. Other features include Cases and Tasks. Maria on 6 January, 2013 at 5:53 pm # Great blog, thanks for sharing your customer relationship management tips. * Name: * E-mail (private) : Web site:

MEDIA SOCIAL: social crm, social media, Social revolution, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-11-2012

Social Networks: How They re Turning CRM Upside Down
Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the case with Procter & Gamble, developing their own social networks, to …

MEDIA SOCIAL: social networking or social media to those platforms as well? PG: Actually, several. For the iPhone or any mobile device, you can go on to, for example, your Facebook account, and get a very good representation of your actual Facebook account. You can see what s going on, respond and answer, and pretty well be functionally active on Facebook via your mobile device. It s got a particularly good implementation for the iPhone, and generally good implementation for other mobile devices. Another interesting
10/24/2007

Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other Solutions to Define Your Acquisition In Relation To Social CRM. Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you are. So how do you expand your customer relationship management (CRM) strategy to engage social customers, and gain their trust? Discover how to integrate Web 2.0 social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.

MEDIA SOCIAL: Social Media | Social Media Social | Social Media Tools | Socially Empowered | Socially Empowered Customer | Socially-empowered Customer | Software Architecture | Solutions Systems | Strategic CRM | Strategic Management | Strategic Plan | Strategy Implementation | Strategy Objectives | Strategy Systems | Support CRM Software System | Support CRM Structure | Support CRM System | Support CRM System Model | Support CRM System Process | Support CRM System Solutions | Supporting CRM Software System |
4/27/2009 3:34:00 PM

Social Networking in the Business World: A Strategic Approach
Is a total ban on workplace social networking a good idea? Companies should take more calculating points of view and look at how to turn the negative effects of social networking into positive effects. Employers can manage employee social networking to maximize the positives. The strategy combines employee education, well-thought-out acceptable use policies (AUPs), and—critically—effective Web filtering technology.

MEDIA SOCIAL: Social Networking in the Business World: A Strategic Approach Social Networking in the Business World: A Strategic Approach Source: BLOXX Document Type: White Paper Description: Is a total ban on workplace social networking a good idea? Companies should take more calculating points of view and look at how to turn the negative effects of social networking into positive effects. Employers can manage employee social networking to maximize the positives. The strategy combines employee education,
10/14/2009 9:42:00 AM


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