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Publishing and Media
New communication technologies and changing audience behaviors are reshaping the publishing and media industry. The decline of traditional media (e.g., books

media sector  and Media New communication technologies and changing audience behaviors are reshaping the publishing and media industry. The decline of traditional media (e.g., books, newspapers, radio, and television) and the prosperity of new media (i.e., a variety of Web-based and digitized communication) are forcing companies in this industry not only to achieve operational excellence in their current business areas, but also to use information and communication technologies (ICT) in prompt response to new Read More
ERP for Municipalities
In this model, we assume the municipality controls water, sewers and roads. We assume also that it collects municipal or county taxes and manages many of its own assets such as vehicles and wate...
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Documents related to » media sector


Can the Market Sustain a Stand-Alone EMM?
The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector. The number of independent

media sector  the financial services, technology, media and entertainment, pharmaceuticals and manufacturing industries, and it pays. Aprimo just released its version 6.0 posed to help the vendor sustain the ongoing IT turmoil. Building a better understanding of customer preferences to better serve their needs and increase their loyalty is certainly the motto for the new generation of marketing automation systems. Many customer relationship management (CRM) software vendors focused their first marketing modules in Read More
RIM Finally Launches BlackBerry 10, and Changes Its Name
At long last, Research in Motion (RIM) on January 30 launched its new mobile platform, BlackBerry 10, kicking off a series of events around the globe. The

media sector  content (e-mail, text, social media interaction, etc.) The main BlackBerry strategy is to keep focusing on what it does best—offer a platform for the workplace, while enabling users to separate their personal and work environments with a feature called BlackBerry Balance. It is not certain how the market will react to the BlackBerry 10 platform, but it will add interest to the mobile market mix, especially in the business sector where BlackBerry maintains very loyal groups of users. You can check out Read More
Infor and IBM Team Up to Deliver Solution for Public Sector Organizations
Infor, a provider of business application software, has announced the Infor Intelligent Government solution, a next-generation Smart Cities solution. The

media sector  citizen feedback using social media; and more.  The combination of Infor and IBM technology provides the market with an integrally sound solution to relieve coordination and compliance challenges that currently face public sector organizations, said Kevin Curry, senior vice president, Infor Public Sector. Read More
Social Media and Collaboration: Not for “Serious” Manufacturers? Think Again.
Many people consider social media as a set of tools for communicating with others and/or entertaining themselves and collaboration as a characteristic of

media sector  the impact of social media and collaboration on manufacturing companies, an industry sector that is still very reluctant to adopt them. Several misconceptions account for this. “Social media is not for serious companies” At the Gartner Portals, Content & Collaboration Summit I attended recently, several analysts shared some personal experiences they had with companies seeking to understand how social media and collaboration can impact their business activities. Of interest, they mentioned that Read More
Interzoic Media
Interzoic Media is a software company focused on the development and delivery of the Accord learning management system (LMS). Interzoic Media specializes in the

media sector  Media Interzoic Media is a software company focused on the development and delivery of the Accord learning management system (LMS). Interzoic Media specializes in the setup and configuration of Web sites, and the development of turnkey portals, custom DotNetNuke (DNN) modules, and custom programming solutions. Interzoic Media was founded in 1996 and is headquartered in Boise, Idaho (US). Read More
Enhancing Constituent Perceptions with CRM for Public Sector
The world is changing for public-sector organizations. To succeed, governments must go beyond basic cost savings and service effectiveness to shape constituent

media sector  Constituent Perceptions with CRM for Public Sector The world is changing for public-sector organizations. To succeed, governments must go beyond basic cost savings and service effectiveness to shape constituent perceptions about the programs that serve them. Discover how using software solutions to enhance customer relationship management (CRM) processes enables governments to deliver levels of performance constituents are accustomed to receiving from the private sector. Read More
Luxoft and New York Media: Shared Commitment to Engineering Excellence Makes Outsourcing a Success
Albert Lee, executive director of technology at New York Media, thought he already knew everything he needed to know about outsourcing. Throughout his career

media sector  and New York Media: Shared Commitment to Engineering Excellence Makes Outsourcing a Success Albert Lee, executive director of technology at New York Media, thought he already knew everything he needed to know about outsourcing. Throughout his career, outsourcing has always meant mismanaged offshore teams that replaced onshore talent “all in the name of saving a few dollars.” Find out why—and more importantly, how—he overcame his prejudices. Read More
Retailing in a Social Media World: Connect with Shoppers to Boost Market Share
Engaging in conversation with consumers through new social media channels is helping retailers strengthen customer relationships and enhance their brand. To

media sector  in a Social Media World: Connect with Shoppers to Boost Market Share Engaging in conversation with consumers through new social media channels is helping retailers strengthen customer relationships and enhance their brand. To manage this conversation effectively, you need solutions that help you capture and analyze a massive amount of social media data and prepare an appropriate, individualized response. This white paper explores the ideal social media solution. Read More
1105 Media, Inc.
1105 Media provides business-to-business research and media content, focusing on technology, products, policy, regulation, and news.

media sector  Media, Inc. 1105 Media provides business-to-business research and media content, focusing on technology, products, policy, regulation, and news. Read More
Unisphere Media
Unisphere Media produces print magazines and conducts market research, independently and on a contract basis. It has completed studies in topics like business

media sector  Media Unisphere Media produces print magazines and conducts market research, independently and on a contract basis. It has completed studies in topics like business intelligence, database security, storage, and cloud computing. Read More
Case Study: Deluxe Media Services
Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in

media sector  Study: Deluxe Media Services Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in each country where Deluxe has operations, it was using a different electronic data interchange (EDI) provider and value-added network to exchange critical business documents. Learn about the problems this caused, and the EDI solution Deluxe chose to solve them. Read More
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience
With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today

media sector  Transforming CRM: Leveraging Social Media to Improve the Customer Experience With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success. Read More
Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply
Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now

media sector  Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are Read More
SayOne Media
SayOne Media focuses on manufacturing and corporate governance. Its publications include The Manufacturer and the Lean Management Journal.

media sector  Media SayOne Media focuses on manufacturing and corporate governance. Its publications include The Manufacturer and the Lean Management Journal. Read More

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