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Business Performance Management
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Documents related to » media monitoring


AT&T Has a Thing for Media
In February 2000, AT&T announced their ''Ecosystem'' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on

media monitoring  The AT&T Ecosystem for Media is built on a foundation of core data and IP infrastructure resources: AT&T''s Internet Data Centers (44 centers planned for hosting and co-location services). OC-48/OC-192 IP backbone. A portfolio of broadband services including Cable Internet Access, Digital Subscriber Line and Fixed Wireless services. A portfolio of private label and virtual Internet Service Provider offers. VPN offers with access to 59 countries around the world. Value-added design and implementation Read More...
Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

media monitoring  campaign has integrated social media into their overall campaign strategy. The site focuses on lessons businesses can learn from the campaign''s use of social media, and how they can put these lessons to work to reach more customers. About the Author Brent Leary is a CRM industry analyst, advisor, speaker and award winning blogger. He is a CRM industry analyst, speaker, co-founder and Partner of CRM Essentials LLC, an Atlanta based CRM advisory firm covering Web 2.0 tools and strategies for improving Read More...
Astute Social Relationship Management
Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this

media monitoring  Learn, Adapt The social media monitoring capabilities in Astute SRM analyze social data from all main platforms (Facebook, Twitter, etc.), cover 150 million Web sites, blogs, or forums every day, and can detect location based on global positioning system (GPS) data for mobile users and IP address for people using desktop computers. Natural language processing is then used to identify customer or user sentiment, trends in customer behavior, product standing vis-à-vis the competition , or feedback that Read More...
Why Life Sciences Companies Should Engage on Social Media
While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence

media monitoring  are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence in a highly regulated environment. In view of recent Food and Drug Administration (FDA) guidelines on the responsibilities of life sciences companies monitoring social media, this paper intends to assist life sciences companies in determining the scope and potential impact of creating a social media engagement program. Read More...
Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be

media monitoring  Customer Engagement with Social Media Analytics Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now. Read More...
The Case for Service-oriented Monitoring as the First Step of an ITIL Initiative
The IT Infrastructure Library (ITIL) provides a comprehensive and consistent set of best practices for IT service management (ITSM), promoting a quality

media monitoring  Case for Service-oriented Monitoring as the First Step of an ITIL Initiative The IT Infrastructure Library (ITIL) provides a comprehensive and consistent set of best practices for IT service management (ITSM), promoting a quality approach to achieving business efficiency in the use of information systems. The key paradigm shift that ITIL s ITSM best-practices taxonomy seeks to achieve is the movement away from management of silos, towards management of services spanning multiple silos. Read More...
MindShare
Mindshare is a global media and marketing services company. Mindshare Worldwide was created in 1997 as the first global full-service media company, according to

media monitoring  Mindshare is a global media and marketing services company. Mindshare Worldwide was created in 1997 as the first global full-service media company, according to RECMA. Read More...
Social Media and the Future of Business
The buzz is that social media can be used to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business

media monitoring  Media and the Future of Business The buzz is that social media can be used to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business organization? How can they be used and leveraged? And why are they valued? This research paper answers these questions and more, concluding that a social media platform can be economically valuable to an organization only if it generates information that either improves the reliability of existing information or is Read More...
HIMSS Media
HIMSS Media provides content for health-focused IT communities. Its work includes publications, lead generation, and events.

media monitoring  Media HIMSS Media provides content for health-focused IT communities. Its work includes publications, lead generation, and events. Read More...
Enabling Real-time Monitoring and Proactive Infrastructure Triage
The term “triage” refers to the process by which service managers rank the status of IT structures in priority, and sort them based on their need for immediate

media monitoring  on their need for immediate action. In today’s environment, this process is very cumbersome and time-consuming. Thus, in order to effectively manage IT infrastructures, service manager need tools that allow them to make assessments in real time. Read More...
Monitoring Your Business Vital Signs: A Guide for Engineer-to-order and Project-based Manufacturers
Keeping track of your key business indicators is the difference between a thriving business concern and a business on life support. But even with this knowledge

media monitoring  Your Business Vital Signs: A Guide for Engineer-to-order and Project-based Manufacturers Monitoring your Business Vital Signs: A Guide for Engineer-to-Order and Project-Based Manufacturers If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Encompix, a Consona Industry Solution (www.encompix.com), is the leader in enterprise resource planning (ERP)solutions that enable engineer-to-order (ETO) and project-based manufacturers to Read More...
Monitoring and Managing Voice over Internet Protocol (VoIP)
As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits. The main challenge is VoIP’s extreme sensitivity

media monitoring  and Managing Voice over Internet Protocol (VoIP) As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits. The main challenge is VoIP’s extreme sensitivity to delay and packet loss compared with other network applications. However, a basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help you keep your VoIP network running smoothly. Read More...
The Truth about Agent-based versus Agentless Monitoring: A Short Guide to Choosing the Right Solution
Monitoring servers, environments, platforms, applications, and services have become key ingredients for building successful IT departments. However, it can be a

media monitoring  Truth about Agent-based versus Agentless Monitoring: A Short Guide to Choosing the Right Solution Monitoring servers, environments, platforms, applications, and services have become key ingredients for building successful IT departments. However, it can be a daunting task to find the right solution to accomplish these critical needs with a limited budget and tight timelines. Learn about the differences between agent-based and agentless monitoring, so you can make the right decision based on your Read More...
Reducing the Cost of Systems Operations
Disintermediation is the process of removing redundant intermediaries from a systems management infrastructure. Once vital to systems monitoring, proprietary

media monitoring  made by removing expensive intermediary software products, such as BMC Software PATROL and CA Unicenter. Once a vital part of systems monitoring, these tools are now largely redundant because: The trend among IT vendors - such as Microsoft, Oracle and SAP - to embed systems management subsystems in their base products. Advances in network capacity that make centralized monitoring a more cost-effective alternative to remote server-based monitoring. The proliferation of systems management standards, such as Read More...

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