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Business Performance Management
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Documents related to » media monitoring


AT&T Has a Thing for Media
In February 2000, AT&T announced their ''Ecosystem'' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on

media monitoring  The AT&T Ecosystem for Media is built on a foundation of core data and IP infrastructure resources: AT&T''s Internet Data Centers (44 centers planned for hosting and co-location services). OC-48/OC-192 IP backbone. A portfolio of broadband services including Cable Internet Access, Digital Subscriber Line and Fixed Wireless services. A portfolio of private label and virtual Internet Service Provider offers. VPN offers with access to 59 countries around the world. Value-added design and implementation Read More...
Social Media and Customer Experience Feedback
Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen

media monitoring  development of Mindshare’s social media strategy. Mindshare''s business monitoring tools help companies improve operational excellence and minimize customer attrition through personal customer involvement. Mindshare''s proprietary survey technology captures the voice of the customer in real-time and immediately transforms it into actionable intelligence through powerful and incisive enterprise reporting. As a hosted system, Mindshare is affordable and flexible, with surveys and reports tailored to fit a Read More...
RIM Gets the Gist (of Social Media)
The recent acquisition of Gist by BlackBerry developer Research In Motion (RIM) prompted this TEC water cooler information session between TEC''s Managing Editor

media monitoring  single interface. Most social media monitoring tools are created for one or a few tools—they either allow you to manage Facebook friends, or Twitter followers, or Gmail contacts, and some combinations thereof, but typically not all of them. DC : So Gist is a hybrid contact management/social monitoring application? GG : Yes, you could say that, but it’s a little more. Gist gives its users the ability to take a proactive approach, which is the opposite of the traditional way most contact management or Read More...
Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be

media monitoring  Customer Engagement with Social Media Analytics Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now. Read More...
Why Life Sciences Companies Should Engage on Social Media
While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence

media monitoring  are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence in a highly regulated environment. In view of recent Food and Drug Administration (FDA) guidelines on the responsibilities of life sciences companies monitoring social media, this paper intends to assist life sciences companies in determining the scope and potential impact of creating a social media engagement program. Read More...
Atex Polopoly: WCM for More than Just the Media Industry
Atex knows what media companies need for publishing online today. And while its Web content management (WCM) solution puts editorial teams at home in the

media monitoring  More than Just the Media Industry Atex knows what media companies need for publishing online today. And while its Web content management (WCM) solution puts editorial teams at home in the digital media environment, Atex wants to be your WCM system even if your company isn’t part of the media industry. You can see how it addresses your requirements using the comprehensive data on Atex Polopoly that we recently included in our evaluation center. Click here to evaluate Atex Polopoly now . Atex finds Read More...
How to Protect Your Information with Real-time Monitoring
You think you''re staying on top of security by monitoring your IT systems for changes and user activity. But current approaches to network security, such as

media monitoring  to Protect Your Information with Real-time Monitoring You think you''re staying on top of security by monitoring your IT systems for changes and user activity. But current approaches to network security, such as native auditing, often fail to perform as well as they should. Before you hit the panic button, find out why your system may be letting you down, and letting unauthorized users in—and how with real-time insight into your servers, you can boost security and compliance. Read More...
Retailing in a Social Media World: Connect with Shoppers to Boost Market Share
Engaging in conversation with consumers through new social media channels is helping retailers strengthen customer relationships and enhance their brand. To

media monitoring  in a Social Media World: Connect with Shoppers to Boost Market Share Engaging in conversation with consumers through new social media channels is helping retailers strengthen customer relationships and enhance their brand. To manage this conversation effectively, you need solutions that help you capture and analyze a massive amount of social media data and prepare an appropriate, individualized response. This white paper explores the ideal social media solution. Read More...
IFS Study on Enterprise 2.0: Businesses Aren’t Really Interested?
IFS has just published a short report unveiling the results of a study conducted with Advantage Business Media. Research analyst Aleksey Osintsev looks at the

media monitoring  software with external social media sites has fallen in the 3 years since the previous study was conducted. Although the difference isn’t huge (about 4-5 percent) and probably lies within the degree of accuracy, it clearly shows that the overall interest isn’t higher than it was 3 years ago. There could be two possibilities: The study methodology isn’t perfect and allows significant fluctuations of responses. This is probably not the case. The numbers are correct and indeed reflect the Read More...
King Fish Media
King Fish Media creates marketing programs. The company@s work includes content development, publishing, social media campaigns, marketing research, webcasting,

media monitoring  Fish Media King Fish Media creates marketing programs. The company’s work includes content development, publishing, social media campaigns, marketing research, webcasting, and corporate events. Read More...
Five Guidelines for Selecting a Virtual Monitoring and Management Solution
Over the past five years, virtual environments have moved from “interesting” to an essential part of the IT management job description. There are as many

media monitoring  Guidelines for Selecting a Virtual Monitoring and Management Solution Over the past five years, virtual environments have moved from “interesting” to an essential part of the IT management job description. There are as many challenges as there are benefits, and it’s important to have a plan for managing and monitoring this new environment. Learn the pitfalls of virtual monitoring and management, and how to navigate the maze of competing virtual monitoring and management vendors. Read More...
Social Media Analytics: Making Customer Insights Actionable
Social media is reshaping the relationships that customers have with products, services, and brands. Read this white paper from IBM to learn how you can use

media monitoring  Media Analytics: Making Customer Insights Actionable Social media is reshaping the relationships that customers have with products, services, and brands. Read this white paper from IBM to learn how you can use insights from social media to understand emerging consumer trends and increase the ROI of your marketing campaigns. Read More...
Enabling Real-time Monitoring and Proactive Infrastructure Triage
The term “triage” refers to the process by which service managers rank the status of IT structures in priority, and sort them based on their need for immediate

media monitoring  on their need for immediate action. In today’s environment, this process is very cumbersome and time-consuming. Thus, in order to effectively manage IT infrastructures, service manager need tools that allow them to make assessments in real time. Read More...
Turn Content Into Sales with Social Media
In the white paper CRM and the socially-empowered customer, you can find out how to use social media like twitter, facebook, linkedin, youtube, web...

media monitoring  Into Sales with Social Media Once upon a time, you could only talk at your customers and prospects through the media. Through social media you can now dialogue with them . In the white paper CRM and the Socially-empowered Customer , you can find out how to use social media like Twitter , Facebook , LinkedIn , YouTube , webinars, and blogs to build stronger relationships with customers and prospects based on mutual trust and two-way communication. The days of one-way communications are coming to an end. Read More...

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