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Documents related to » media monitoring


AT&T Has a Thing for Media
In February 2000, AT&T announced their ''Ecosystem'' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on

media monitoring  The AT&T Ecosystem for Media is built on a foundation of core data and IP infrastructure resources: AT&T''s Internet Data Centers (44 centers planned for hosting and co-location services). OC-48/OC-192 IP backbone. A portfolio of broadband services including Cable Internet Access, Digital Subscriber Line and Fixed Wireless services. A portfolio of private label and virtual Internet Service Provider offers. VPN offers with access to 59 countries around the world. Value-added design and implementation Read More
Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be

media monitoring  Customer Engagement with Social Media Analytics Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now. Read More
Astute Social Relationship Management
Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this

media monitoring  Learn, Adapt The social media monitoring capabilities in Astute SRM analyze social data from all main platforms (Facebook, Twitter, etc.), cover 150 million Web sites, blogs, or forums every day, and can detect location based on global positioning system (GPS) data for mobile users and IP address for people using desktop computers. Natural language processing is then used to identify customer or user sentiment, trends in customer behavior, product standing vis-à-vis the competition , or feedback that Read More
Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

media monitoring  campaign has integrated social media into their overall campaign strategy. The site focuses on lessons businesses can learn from the campaign''s use of social media, and how they can put these lessons to work to reach more customers. About the Author Brent Leary is a CRM industry analyst, advisor, speaker and award winning blogger. He is a CRM industry analyst, speaker, co-founder and Partner of CRM Essentials LLC, an Atlanta based CRM advisory firm covering Web 2.0 tools and strategies for improving Read More
Why Life Sciences Companies Should Engage on Social Media
While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence

media monitoring  are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence in a highly regulated environment. In view of recent Food and Drug Administration (FDA) guidelines on the responsibilities of life sciences companies monitoring social media, this paper intends to assist life sciences companies in determining the scope and potential impact of creating a social media engagement program. Read More
King Fish Media
King Fish Media creates marketing programs. The company@s work includes content development, publishing, social media campaigns, marketing research, webcasting,

media monitoring  Fish Media King Fish Media creates marketing programs. The company’s work includes content development, publishing, social media campaigns, marketing research, webcasting, and corporate events. Read More
Atex Polopoly: WCM for More than Just the Media Industry
Atex knows what media companies need for publishing online today. And while its Web content management (WCM) solution puts editorial teams at home in the

media monitoring  More than Just the Media Industry Atex knows what media companies need for publishing online today. And while its Web content management (WCM) solution puts editorial teams at home in the digital media environment, Atex wants to be your WCM system even if your company isn’t part of the media industry. You can see how it addresses your requirements using the comprehensive data on Atex Polopoly that we recently included in our evaluation center. Click here to evaluate Atex Polopoly now . Atex finds itself Read More
Luxoft and New York Media: Shared Commitment to Engineering Excellence Makes Outsourcing a Success
Albert Lee, executive director of technology at New York Media, thought he already knew everything he needed to know about outsourcing. Throughout his career

media monitoring  and New York Media: Shared Commitment to Engineering Excellence Makes Outsourcing a Success Albert Lee, executive director of technology at New York Media, thought he already knew everything he needed to know about outsourcing. Throughout his career, outsourcing has always meant mismanaged offshore teams that replaced onshore talent “all in the name of saving a few dollars.” Find out why—and more importantly, how—he overcame his prejudices. Read More
Newspaper and Magazine Publishing with SAP for Media
Rising costs, stagnating circulation figures, and ever-increasing competition for advertisers—times have never been tougher for newspaper and magazine

media monitoring  Publishing with SAP for Media Rising costs, stagnating circulation figures, and ever-increasing competition for advertisers—times have never been tougher for newspaper and magazine publishers. It takes reliable, up-to-the-minute information to deliver the products and high-quality service your customers demand. But all too often, business processes span multiple departments and information technology (IT) systems, slowing responsiveness and impeding access to crucial facts and figures. Read More
The Intelligence of Social Media (Part 2)
In the first part of this blog, I mentioned that sentiment analysis measures the polarity of opinion—positive, negative, or neutral—regarding a subject, a

media monitoring  Intelligence of Social Media (Part 2) In the first part of this blog, I mentioned that sentiment analysis measures the polarity of opinion—positive, negative, or neutral—regarding a subject, a product, a service, etc. Two main approaches can be used to perform sentiment analysis or text mining : a knowledge-based approach, which uses linguistic models to classify sentiments; and a learning-based approach, which uses machine learning techniques to classify text. The concept of sentiment analysis Read More
Source Media
Source Media produces content for the financial and technology industries, including analysis and news. Its sites include American Banker and Accounting Today.

media monitoring  Media Source Media produces content for the financial and technology industries, including analysis and news. Its sites include American Banker and Accounting Today. Read More
Case Study: Deluxe Media Services
Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in

media monitoring  Study: Deluxe Media Services Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in each country where Deluxe has operations, it was using a different electronic data interchange (EDI) provider and value-added network to exchange critical business documents. Learn about the problems this caused, and the EDI solution Deluxe chose to solve them. Read More
The Total Economic Impact of IBM Tivoli Monitoring and IBM Tivoli Composite Application Manager
In September 2009, IBM Tivoli commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) of deploying

media monitoring  Total Economic Impact of IBM Tivoli Monitoring and IBM Tivoli Composite Application Manager In September 2009, IBM Tivoli commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) of deploying monitoring solutions from IBM Tivoli—the IBM Tivoli Monitoring (ITM) and IBM Tivoli Composite Application Manager (ITCAM) family of products. This paper provides a framework to evaluate the potential financial impact of those products on your organization. Read More
Monitoring and Managing Voice over Internet Protocol (VoIP)
As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits. The main challenge is VoIP’s extreme sensitivity

media monitoring  Monitoring and Managing Voice over Internet Protocol (VoIP) As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits. The main challenge is VoIP’s extreme sensitivity to delay and packet loss compared with other network applications. However, a basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help you keep your VoIP network running smoothly. 0 Read More
The Truth about Agent versus Agentless Monitoring
Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e

media monitoring  Truth about Agent versus Agentless Monitoring Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e-commerce), and services (service level agreements) is critical for IT departments. But it can be a daunting task to find the right monitoring solution. This paper examines the differences between agent and agentless monitoring, to help you make the right decision. Read More

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