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Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational perf...
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Documents related to » media monitoring


AT&T Has a Thing for Media
In February 2000, AT&T announced their ''Ecosystem'' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on

media monitoring  The AT&T Ecosystem for Media is built on a foundation of core data and IP infrastructure resources: AT&T''s Internet Data Centers (44 centers planned for hosting and co-location services). OC-48/OC-192 IP backbone. A portfolio of broadband services including Cable Internet Access, Digital Subscriber Line and Fixed Wireless services. A portfolio of private label and virtual Internet Service Provider offers. VPN offers with access to 59 countries around the world. Value-added design and implementation Read More...
RIM Gets the Gist (of Social Media)
The recent acquisition of Gist by BlackBerry developer Research In Motion (RIM) prompted this TEC water cooler information session between TEC''s Managing Editor

media monitoring  single interface. Most social media monitoring tools are created for one or a few tools—they either allow you to manage Facebook friends, or Twitter followers, or Gmail contacts, and some combinations thereof, but typically not all of them. DC : So Gist is a hybrid contact management/social monitoring application? GG : Yes, you could say that, but it’s a little more. Gist gives its users the ability to take a proactive approach, which is the opposite of the traditional way most contact management or Read More...
Astute Social Relationship Management
Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this

media monitoring  Learn, Adapt The social media monitoring capabilities in Astute SRM analyze social data from all main platforms (Facebook, Twitter, etc.), cover 150 million Web sites, blogs, or forums every day, and can detect location based on global positioning system (GPS) data for mobile users and IP address for people using desktop computers. Natural language processing is then used to identify customer or user sentiment, trends in customer behavior, product standing vis-à-vis the competition , or feedback that Read More...
Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be

media monitoring  Customer Engagement with Social Media Analytics Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now. Read More...
Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

media monitoring  campaign has integrated social media into their overall campaign strategy. The site focuses on lessons businesses can learn from the campaign''s use of social media, and how they can put these lessons to work to reach more customers. About the Author Brent Leary is a CRM industry analyst, advisor, speaker and award winning blogger. He is a CRM industry analyst, speaker, co-founder and Partner of CRM Essentials LLC, an Atlanta based CRM advisory firm covering Web 2.0 tools and strategies for improving Read More...
Case Study: Deluxe Media Services
Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in

media monitoring  Study: Deluxe Media Services Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in each country where Deluxe has operations, it was using a different electronic data interchange (EDI) provider and value-added network to exchange critical business documents. Learn about the problems this caused, and the EDI solution Deluxe chose to solve them. Read More...
2010 Application Delivery Networking Challenge: Accelerating, Securing, Optimizing, and Monitoring Applications
Over the past seven years, wide-area network (WAN) optimization has transformed from an interesting point product that solved isolated problems into a strategic

media monitoring  Application Delivery Networking Challenge: Accelerating, Securing, Optimizing, and Monitoring Applications Over the past seven years, wide-area network (WAN) optimization has transformed from an interesting point product that solved isolated problems into a strategic cornerstone of enterprise application delivery strategy. Not surprisingly, during this time, WAN optimization evolved to meet a growing set of customer needs. Learn how WAN optimization has evolved into a complete model of enterprise IT Read More...
Manufacturer''s Nirvana -- Real-Time Actionable Information
How many ERP vendors, including the largest ones, have natively built-in real-time production monitoring, warehousing management, time and attendance capture

media monitoring  be classified as regrind immediately within the system, giving production planning a real-time inventory situation of resin. Production counts would be automatically updated with the IQ RealTime Production Monitoring system and verified by machine operators, giving supervisors constant feedback on how their shift is performing. Production reports for completed jobs would then be generated and analyzed the day after the run is complete, whereby this process would typically lag production by few weeks. All Read More...
Social Media and Collaboration: Not for “Serious” Manufacturers? Think Again.
Many people consider social media as a set of tools for communicating with others and/or entertaining themselves and collaboration as a characteristic of

media monitoring  Media and Collaboration: Not for “Serious” Manufacturers? Think Again. Many people consider social media as a set of tools for communicating with others and/or entertaining themselves and collaboration as a characteristic of business processes and workflows that allows employees to work together to be more efficient. In reality though, both social media and collaboration can help employees communicate and share information, and thus work more efficiently. In addition, the success of any social Read More...
How to Protect Your Information with Real-time Monitoring
You think you''re staying on top of security by monitoring your IT systems for changes and user activity. But current approaches to network security, such as

media monitoring  to Protect Your Information with Real-time Monitoring You think you''re staying on top of security by monitoring your IT systems for changes and user activity. But current approaches to network security, such as native auditing, often fail to perform as well as they should. Before you hit the panic button, find out why your system may be letting you down, and letting unauthorized users in—and how with real-time insight into your servers, you can boost security and compliance. Read More...
The Case for Service-oriented Monitoring as the First Step of an ITIL Initiative
The IT Infrastructure Library (ITIL) provides a comprehensive and consistent set of best practices for IT service management (ITSM), promoting a quality

media monitoring  Case for Service-oriented Monitoring as the First Step of an ITIL Initiative The IT Infrastructure Library (ITIL) provides a comprehensive and consistent set of best practices for IT service management (ITSM), promoting a quality approach to achieving business efficiency in the use of information systems. The key paradigm shift that ITIL s ITSM best-practices taxonomy seeks to achieve is the movement away from management of silos, towards management of services spanning multiple silos. Read More...
Privileged User Monitoring for SOX Compliance
Many companies face the Sarbanes-Oxley (SOX) compliance challenge of monitoring all the data activity of their most privileged users. Those challenges include

media monitoring  User Monitoring for SOX Compliance Many companies face the Sarbanes-Oxley (SOX) compliance challenge of monitoring all the data activity of their most privileged users. Those challenges include tracking access to sensitive financial data, reporting on controls, and responding to problems. Learn about a database auditing and protection solution that can help capture targeted activities, without impacting the performance of production databases and software. Read More...
Social Media and Customer Experience Feedback
Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen

media monitoring  development of Mindshare’s social media strategy. Mindshare''s business monitoring tools help companies improve operational excellence and minimize customer attrition through personal customer involvement. Mindshare''s proprietary survey technology captures the voice of the customer in real-time and immediately transforms it into actionable intelligence through powerful and incisive enterprise reporting. As a hosted system, Mindshare is affordable and flexible, with surveys and reports tailored to fit a Read More...

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