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Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational perf...
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Documents related to » media monitoring


AT&T Has a Thing for Media
In February 2000, AT&T announced their ''Ecosystem'' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on

media monitoring  The AT&T Ecosystem for Media is built on a foundation of core data and IP infrastructure resources: AT&T''s Internet Data Centers (44 centers planned for hosting and co-location services). OC-48/OC-192 IP backbone. A portfolio of broadband services including Cable Internet Access, Digital Subscriber Line and Fixed Wireless services. A portfolio of private label and virtual Internet Service Provider offers. VPN offers with access to 59 countries around the world. Value-added design and implementation Read More...
Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

media monitoring  campaign has integrated social media into their overall campaign strategy. The site focuses on lessons businesses can learn from the campaign''s use of social media, and how they can put these lessons to work to reach more customers. About the Author Brent Leary is a CRM industry analyst, advisor, speaker and award winning blogger. He is a CRM industry analyst, speaker, co-founder and Partner of CRM Essentials LLC, an Atlanta based CRM advisory firm covering Web 2.0 tools and strategies for improving Read More...
Astute Social Relationship Management
Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this

media monitoring  Learn, Adapt The social media monitoring capabilities in Astute SRM analyze social data from all main platforms (Facebook, Twitter, etc.), cover 150 million Web sites, blogs, or forums every day, and can detect location based on global positioning system (GPS) data for mobile users and IP address for people using desktop computers. Natural language processing is then used to identify customer or user sentiment, trends in customer behavior, product standing vis-à-vis the competition , or feedback that Read More...
RIM Gets the Gist (of Social Media)
The recent acquisition of Gist by BlackBerry developer Research In Motion (RIM) prompted this TEC water cooler information session between TEC''s Managing Editor

media monitoring  single interface. Most social media monitoring tools are created for one or a few tools—they either allow you to manage Facebook friends, or Twitter followers, or Gmail contacts, and some combinations thereof, but typically not all of them. DC : So Gist is a hybrid contact management/social monitoring application? GG : Yes, you could say that, but it’s a little more. Gist gives its users the ability to take a proactive approach, which is the opposite of the traditional way most contact management or Read More...
Social Media and Customer Experience Feedback
Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen

media monitoring  development of Mindshare’s social media strategy. Mindshare''s business monitoring tools help companies improve operational excellence and minimize customer attrition through personal customer involvement. Mindshare''s proprietary survey technology captures the voice of the customer in real-time and immediately transforms it into actionable intelligence through powerful and incisive enterprise reporting. As a hosted system, Mindshare is affordable and flexible, with surveys and reports tailored to fit a Read More...
Case Study: Deluxe Media Services
Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in

media monitoring  Study: Deluxe Media Services Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in each country where Deluxe has operations, it was using a different electronic data interchange (EDI) provider and value-added network to exchange critical business documents. Learn about the problems this caused, and the EDI solution Deluxe chose to solve them. Read More...
Manufacturer''s Nirvana -- Real-Time Actionable Information
How many ERP vendors, including the largest ones, have natively built-in real-time production monitoring, warehousing management, time and attendance capture

media monitoring  be classified as regrind immediately within the system, giving production planning a real-time inventory situation of resin. Production counts would be automatically updated with the IQ RealTime Production Monitoring system and verified by machine operators, giving supervisors constant feedback on how their shift is performing. Production reports for completed jobs would then be generated and analyzed the day after the run is complete, whereby this process would typically lag production by few weeks. All Read More...
SayOne Media
SayOne Media focuses on manufacturing and corporate governance. Its publications include The Manufacturer and the Lean Management Journal.

media monitoring  Media SayOne Media focuses on manufacturing and corporate governance. Its publications include The Manufacturer and the Lean Management Journal. Read More...
How Analytics Bring Organizations Closer to Their Customers
Social media is providing organizations with a plethora of data about their customers. This paper explains how to leverage business intelligence software and

media monitoring  to Their Customers Social media is providing organizations with a plethora of data about their customers. This paper explains how to leverage business intelligence software and advanced analytics to change the way business is conducted. The end goal should be to personalize marketing messages in a way that allows organizations to narrowly target specific customers based on the knowledge of the customer they already have. Read More...
Social CRM-¡Viva la Revolución!
Customer relationship management (CRM) has had a great impact on the social media revolution. Or was it the other way around? Of the many types of software

media monitoring  impact on the social media revolution. Or was it the other way around? Of the many types of software solutions catering to businesses, CRM software has been the most attuned to the rise of social platforms. CRM resides in the attitudes and perception of people and what they acquire, individually or as a group. Social media is the place where people pride themselves with what they can afford. The marriage between social media and CRM seems rather unnatural only in the sense that social media is still relat Read More...
Privileged User Monitoring for SOX Compliance
Many companies face the Sarbanes-Oxley (SOX) compliance challenge of monitoring all the data activity of their most privileged users. Those challenges include

media monitoring  User Monitoring for SOX Compliance Many companies face the Sarbanes-Oxley (SOX) compliance challenge of monitoring all the data activity of their most privileged users. Those challenges include tracking access to sensitive financial data, reporting on controls, and responding to problems. Learn about a database auditing and protection solution that can help capture targeted activities, without impacting the performance of production databases and software. Read More...
Application and Network Performance Monitoring in a Virtualized Environment
As you implement a virtualized environment, knowing how to monitor and maintain them becomes yet another challenge. Monitoring network and application traffic

media monitoring  and Network Performance Monitoring in a Virtualized Environment As you implement a virtualized environment, knowing how to monitor and maintain them becomes yet another challenge. Monitoring network and application traffic in an environment containing one-to-many relationships between physical hardware devices and virtual application servers presents a number of concerns. Learn about the traffic flow in virtual environments, and the various visibility options and their ramifications. Read More...
The Truth about Agent-based versus Agentless Monitoring: A Short Guide to Choosing the Right Solution
Monitoring servers, environments, platforms, applications, and services have become key ingredients for building successful IT departments. However, it can be a

media monitoring  Truth about Agent-based versus Agentless Monitoring: A Short Guide to Choosing the Right Solution Monitoring servers, environments, platforms, applications, and services have become key ingredients for building successful IT departments. However, it can be a daunting task to find the right solution to accomplish these critical needs with a limited budget and tight timelines. Learn about the differences between agent-based and agentless monitoring, so you can make the right decision based on your Read More...
Publishing and Media
New communication technologies and changing audience behaviors are reshaping the publishing and media industry. The decline of traditional media (e.g., books

media monitoring  and Media New communication technologies and changing audience behaviors are reshaping the publishing and media industry. The decline of traditional media (e.g., books, newspapers, radio, and television) and the prosperity of new media (i.e., a variety of Web-based and digitized communication) are forcing companies in this industry not only to achieve operational excellence in their current business areas, but also to use information and communication technologies (ICT) in prompt response to new Read More...
Retailing in a Social Media World: Connect with Shoppers to Boost Market Share
Engaging in conversation with consumers through new social media channels is helping retailers strengthen customer relationships and enhance their brand. To

media monitoring  in a Social Media World: Connect with Shoppers to Boost Market Share Engaging in conversation with consumers through new social media channels is helping retailers strengthen customer relationships and enhance their brand. To manage this conversation effectively, you need solutions that help you capture and analyze a massive amount of social media data and prepare an appropriate, individualized response. This white paper explores the ideal social media solution. Read More...

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