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Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
managing it service:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
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Abstract:
Technology can be used to achieve competitive advantages, increase customer service and loyalty, and increase efficiency,
but technology can also cause vendor lock-in and escalating costs. Learn how the object orientation, and service oriented
architecture features in IFS Service-Oriented Component Archi (...)
Excerpt related to
managing it service:
Managing Change: Service-Oriented Component Architecture. ... Download
<strong>Managing Change: Service-Oriented Component Architecture</strong>. Comments:
...
Published:
2010-03-11
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Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
managing it service:
... Look at vendors with deep products and experience in managing service
operations. Potential providers are major CRM vendors that ...
Published:
2003-06-11
-
Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
managing it service:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
-
Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
managing it service:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
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Abstract:
On July 25, Made2Manage Systems, Inc., a provider of enterprise business systems for small and midsize manufacturers, and
Click Commerce, Inc., the provider of Enterprise Channel Management software and services, announced a new offering to enable
small and mid-sized manufacturers to leverage the Interne (...)
Excerpt related to
managing it service:
On July 25, Made2Manage Systems, Inc., a provider of enterprise business systems for small and midsize manufacturers, and
Click Commerce, Inc., th...
Published:
2000-08-22
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Abstract:
In global trade, the flow of information must support the tracking and management of the goods to enable the secure and compliant
entry and exit to and from countries for the correct funds to flow to eligible business and trading partners. (...)
Excerpt related to
managing it service:
In global trade, the flow of information must support the tracking and management of the goods to enable the secure and compliant
entry and exit t...
Published:
2005-06-16
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Abstract:
Enterprise systems have brought many benefits to chemical environments, but for individual enterprises, gaining these benefits
requires selecting a solution that can deal with the unique needs of the business. (...)
Excerpt related to
managing it service:
Enterprise systems have brought many benefits to chemical environments, but for individual enterprises, gaining these benefits
requires selecting ...
Published:
2006-05-12
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Abstract:
Moving to a performance-based service business model will have huge implications for the whole value chain. Its principle
is to manage for outcomes—procure performance rather than parts and people. It requires total business process reorientation
from services and maintenance through procurement techn (...)
Excerpt related to
managing it service:
Moving to a performance-based service business model will have huge implications for the whole value chain. Its principle
is to manage for outcom...
Published:
2004-06-22
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Abstract:
Managing Your Supply Chain Using Microsoft Axapta provides an overall understanding of how the system fits together to run
a manufacturing or distribution business. This book excerpt focuses on running the business from the top with sales and operations
planning (S&OP). Variation in operations affect the (...)
Excerpt related to
managing it service:
Managing Your Supply Chain Using Microsoft Axapta provides an overall understanding of how the system fits together to run
a manufacturing or dist...
Published:
2004-03-23
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Abstract:
This is a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton. (...)
Excerpt related to
managing it service:
This is a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.
Published:
2005-07-05
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Abstract:
Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can
drastically simplify RMA processes. (...)
Excerpt related to
managing it service:
Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can
drastically simplify RMA...
Published:
2009-03-06
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Abstract:
There are common and unique variations to returned material authorizations (RMAs) that can compound a company’s enterprise
resource planning (ERP) system. Identifying RMA variations enables a company to determine what needs to be simplified and
what needs to be modeled in an ERP system. (...)
Excerpt related to
managing it service:
There are common and unique variations to returned material authorizations (RMAs) that can compound a company’s enterprise
resource planning (ERP)...
Published:
2009-03-04
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Abstract:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer satisfaction. ClickSoftware, rooted in field service workforce scheduling and optimization, provides
automated workforce management and optimization solutions, (...)
Excerpt related to
managing it service:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer ...
Published:
2011-01-05
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Abstract:
The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee
salaries, and other overhead costs, transporters often face the prospect of providing their services at lower rates. How can
transporters survive in such a difficult business c (...)
Excerpt related to
managing it service:
The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee
salaries, and oth...
Published:
2008-02-06
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Abstract:
Logistics.com’s transportation capabilities give Commerce One ammunition against i2 Technologies. (...)
Excerpt related to
managing it service:
Logistics.com’s transportation capabilities give Commerce One ammunition against i2 Technologies.
Published:
2000-10-27
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Abstract:
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this
brings an entire new set of issues for mid-market organizations to consider when seeking a vendor company using such an approach. (...)
Excerpt related to
managing it service:
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this
brings an entire new s...
Published:
2005-04-02
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Abstract:
Major vendors are entering the professional services software market and small niche vendors are repositioning themselves
to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market
messages from vendors' functional capabilities. (...)
Excerpt related to
managing it service:
Major vendors are entering the professional services software market and small niche vendors are repositioning themselves
to compete. This changin...
Published:
2006-09-04
-
Abstract:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources and seek to optimize the service chain. What are these solutions and how do they work? (...)
Excerpt related to
managing it service:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources a...
Published:
2001-03-23
-
Excerpt related to
managing it service:
... complexity, the number of third-party service providers used in service
operations for ... As such, in addition to managing upstream suppliers, and in some cases
...
Published:
2010-04-01