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Documents related to » managed service monitoring pop


Monitoring DB2 Databases
Databases serve a lot of different business applications, all of which must work in perfect harmony to provide a good customer experience. Therefore it is important that the databases offer the best availability and performance. What does performance mean to you? Before you begin looking for a database 2 (DB2) monitoring solution, you should answer this and other questions about your business processes and your needs.

MANAGED SERVICE MONITORING POP: Monitoring DB2 Databases Monitoring DB2 Databases Source: NiCE GmbH Document Type: White Paper Description: Databases serve a lot of different business applications, all of which must work in perfect harmony to provide a good customer experience. Therefore it is important that the databases offer the best availability and performance. What does performance mean to you? Before you begin looking for a database 2 (DB2) monitoring solution, you should answer this and other questions about your business
6/9/2009 10:37:00 AM

Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

MANAGED SERVICE MONITORING POP: Service Productization Service Productization Source: Epicor Document Type: White Paper Description: Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with
5/16/2005 12:00:00 AM

The Truth about Agent versus Agentless Monitoring
Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e-commerce), and services (service level agreements) is critical for IT departments. But it can be a daunting task to find the right monitoring solution. This paper examines the differences between agent and agentless monitoring, to help you make the right decision.

MANAGED SERVICE MONITORING POP: The Truth about Agent versus Agentless Monitoring The Truth about Agent versus Agentless Monitoring Source: Uptime Software Document Type: White Paper Description: Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e-commerce), and services (service level agreements) is critical for IT departments. But it can be a daunting task to find the right monitoring solution. This paper examines the
5/25/2010 12:31:00 PM

Special Report: Condition Monitoring
Condition monitoring is a critical component of predictive maintenance. In this special report for the chemical processing industry, you’ll learn six steps to implementing a condition-based maintenance program; condition-monitoring techniques that can increase equipment uptime; how to protect your condition-monitoring program during the recession; and how to supplement your condition monitoring program to reduce downtime.

MANAGED SERVICE MONITORING POP: Special Report: Condition Monitoring Special Report: Condition Monitoring Source: Infor Document Type: White Paper Description: Condition monitoring is a critical component of predictive maintenance. In this special report for the chemical processing industry, you’ll learn six steps to implementing a condition-based maintenance program; condition-monitoring techniques that can increase equipment uptime; how to protect your condition-monitoring program during the recession; and how to supplement your
12/18/2009 1:23:00 PM

Software as a Service Is Gaining Ground
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on investment, coupled with new technology advancements, has caused the hosting model to be reborn.

MANAGED SERVICE MONITORING POP: software suites, owned and managed by user enterprises, which were expensive and time-consuming to develop, implement, and maintain (see The Joy of Enterprise Systems Implementations ), and toward standardized, componentized, common, and lower cost software services sourced (and even cancelled) at will from service providers. Whether referred to as hosted services, ASP services, SaaS, utility computing, or software on-demand, the idea is basically the same: instead of buying and installing expensive and
3/14/2006

IFS To Be At Customers (Web) Service
IFS invested heavily in both product development and worldwide growth infrastructure for a few years, now with that infrastructure in place, the company’s financial position has improved. This balancing of expenditures to promote global growth and improved cash flow has long been IFS’ mixed blessing conundrum. As the bigger vendors will intensify their mid-market aspirations, IFS continues to increase its marketshare worldwide, particularly in mid-market.

MANAGED SERVICE MONITORING POP: were CRM, collaborative planning, vendor-managed inventory (VMI), collaborative project management, and subcontracting, with many others envisioned for the future. IFS Applications 2002 While IFS Applications 2002 might not have that many functional enhancements like its predecessor, it will substantially add to all the above with an expanded foundation layer, cross-business functional layer and module stacks, as well as with CRM and SCM functional extensions and portal technology. For instance, top line
7/2/2002

Measuring the Business Value of IT Service
Written for the IT outsourcing community, this document describes an approach for measuring the business value of IT in order to focus service provision activities on areas that are of priority to the client. It introduces a quality improvement process that can decrease the cost of service provisioning without impairing service quality. The intended audience includes those responsible for designing a solution, managers of an existing service, and people bidding for new business looking to differentiate their services. By measuring and reporting on the business value of an IT service, outsourcers' clients see the contribution being made to the success of their clients' business ventures. As a result, the outsourcers' relationships will transition from supplier to partner, they become better placed to exploit new business opportunities, and save money by focusing efforts on areas that are important to their clients.

MANAGED SERVICE MONITORING POP: Measuring the Business Value of IT Service Measuring the Business Value of IT Service Source: Proxima Technology Document Type: White Paper Description: Written for the IT outsourcing community, this document describes an approach for measuring the business value of IT in order to focus service provision activities on areas that are of priority to the client. It introduces a quality improvement process that can decrease the cost of service provisioning without impairing service quality. The intended
10/3/2005 12:35:00 PM

Database Activity Monitoring: Intrusion Detection and Security Auditing
At its core, security is all about risk reduction. One of the most effective database security practices, “defense in depth,” employs multiple layers of protection to reduce the risk of intrusion. No single level of defense is infallible, and even multiple layers cannot ensure your organization will be 100 percent impenetrable. However, they can make you far less vulnerable.

MANAGED SERVICE MONITORING POP: Database Activity Monitoring: Intrusion Detection and Security Auditing Database Activity Monitoring: Intrusion Detection and Security Auditing Source: Application Security, Inc. (AppSecInc) Document Type: White Paper Description: At its core, security is all about risk reduction. One of the most effective database security practices, “defense in depth,” employs multiple layers of protection to reduce the risk of intrusion. No single level of defense is infallible, and even multiple layers cannot
3/8/2007 2:23:00 PM

Service Level Goal Strategy: Path to Profit
How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by advanced math and logic, then surely there is little room for users to influence success? Actually, establishing a service-level goal strategy can blaze the path to profit for retailers looking to separate themselves from the competition.

MANAGED SERVICE MONITORING POP: Service Level Goal Strategy: Path to Profit Service Level Goal Strategy: Path to Profit Source: RPE Document Type: White Paper Description: How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by advanced math and logic, then surely there is little room for users to influence success? Actually, establishing a service-level goal strategy can blaze the path to profit for retailers looking to separate
12/23/2005 1:37:00 PM

Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.

MANAGED SERVICE MONITORING POP: Generating Revenue from Service Generating Revenue from Service Steve Downton - July 10, 2003 Read Comments Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of
7/10/2003

Web 2.0: “Code Free” Siebel Web Service Integration
Web 2.0:

MANAGED SERVICE MONITORING POP: Web 2.0: “Code Free” Siebel Web Service Integration Web 2.0: “Code Free” Siebel Web Service Integration Source: Green Beacon Solutions Document Type: White Paper Description: One of the most challenging areas in any Siebel implementation has traditionally been setting up and maintaining interfaces between Siebel and other back-end systems. However, it is now possible to create a real-time web service interface to other applications from Siebel 7.8 or 8.0, without writing a single line of code. Web
3/22/2007 1:46:00 PM


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