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Managed File Transfer: The Need for a Strategic Approach
A secure and accurate flow of information in your supply chain operations has never been more critical—and complex. Digital transfer of unstructured information

managed service approach  Application Transfer | Code Managed | File Transfer Manager | File Transfer Protocol FTP | File Transfer Service | FTP File | FTP Manager | FTP Replacement | FTP Software | FTP Upload | Managed Application | Managed File Transfer Software | Managed File Transfer Solutions | Managed Security | Network File Transfer | Online File Transfer | Secure File Transfer Protocol | Secure FTP Server | Secure Managed File Transfer | Server File Transfer | SSH FTP Server | Transfer Files | Transfer Large Files | Using Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » managed service approach


Choosing a Solution for Web Filtering: Software, Appliance, Managed Service?
There are three types of web security solutions: software-based, appliance-based, and managed services. Each needs to be evaluated against several key buying

managed service approach  major internet hubs. The managed service model normally involves the customer paying a regular subscription fee in return for a web monitoring and control service and/or protection from web-born malware. Specific issues relating to each category of web security service are discussed below. The following table (on next page) also summerizes the principal performance factors of software-based solutions, appliance-based solutions and managed services. Software-based Solutions Compared with email security, we Read More
Identify and Leverage Your Existing Service Life Cycles
Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers

managed service approach  Service Life Cycle | Managed Services Support | Service Management Framework | Management Services Organization | Vendor Management Services | Implement Service Management | ITIL V2 Service Level Management | Read More
What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

managed service approach  require any user-owned or managed infrastructure, except for Internet access. The software is supported on a virtual infrastructure platform made up of physical equipment, such as networks and servers; storage located within commercial data centers and logical applications, such as Web sites; applications; and database software, which runs on the physical hardware and is delivered by the independent third party. Different from Traditional Application Hosting It is important to distinguish SaaS from Read More
Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service
There are hundreds of anti-spam and anti-virus products designed to defend against unwanted e-mail. These solutions can take the form of software, appliances

managed service approach  of Using a Perimeter-based Managed Service Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. As the industry's preeminent Web and Email security provider, MX Logic protects the communication integrity of more than 35,000 businesses, including some of the world's largest multi-national corporations. Source: MX Logic Resources Related to Ensuring E-mail Secur Read More
7 Steps to Service-oriented Architecture
Before an organization can truly realize the cost and agility benefits of enterprise service-oriented architecture (SOA), there are a few concepts it should

managed service approach   Read More
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

managed service approach  Secrets to Simplify Field Service Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More
Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged

managed service approach  other hand, is fully managed remotely by the vendor delivering the ERP system to SMB organizations, many of which do not have the expertise, infrastructure, or financial means to manage these systems themselves. ERP for Services: Integrated Versus Best-of-Breed Today's ERP for services marketplace has upped the ante in delivering affordable, fully integrated ERP systems. The rising popularity of SaaS as a delivery model has pitted integrated ERP systems against best-of-breed solutions for SMB Read More
Managed Subversion for .NET Organizations
What can a managed Subversion solution do to help .NET businesses solve their integration problems? Subversion meets the challenge of software development by

managed service approach  Organizations What can a managed Subversion solution do to help .NET businesses solve their integration problems? Subversion meets the challenge of software development by allowing teams to use branching and tagging methods that help them work better with their QA organizations. It also saves .NET businesses a lot of money over setting up and maintaining a development infrastructure in house, which keeps the cost of ownership manageable. Read More
DSL Ltd. Selects IFS for Service Management
DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider has chosen IFS Field Service Management and IFS Mobile

managed service approach  Ltd. Selects IFS for Service Management DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider (to quick-serve restaurants, convenience stores, grocery stores, and independent businesses) for nearly a century, has chosen IFS Field Service Management and IFS Mobile Workforce Management , components of IFS’ Enterprise Service Management offering (which came from the acquisitions of Metrix and 360 Scheduling ). The firm intends to enhance its service Read More
Comarch Field Service Management
Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is

managed service approach  Field Service Management Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is achieved by selecting the most suitable resources for each task, as well as accounting for scheduling issues. The decision is made taking into consideration modifiable and adjustable ratings, according to a company’s unique business model. Comarch FSM helps take service management to the next level through the Read More
The Evolution of Enterprise Resource Planning Includes Service Industries
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services

managed service approach  Evolution of Enterprise Resource Planning Includes Service Industries Since the late nineties, the enterprise resource planning (ERP) vendors that originally targeted the needs of manufacturing organizations have slowly extended their functionality to service the needs of non-manufacturing industries as well. By 2000, when many of the major ERP implementations for the manufacturing industry had tapered off, tier one ERP vendors such as SAP and Oracle had refocused efforts to market their integrated Read More
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

managed service approach  Customer Service Is Simple Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on that expectation. The expectation can be very high or very low; the point is that Read More
Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

managed service approach  Service Companies a Fast Start If you're in IT services or strategic consulting, you're getting squeezed from all sides . Global competition is driving down margins and profits. Fixed-price contracts are pushing up project and delivery risks. And the economy's in deep recession. You know you have to cut costs and increase operational efficiencies. But will your software allow you to do what you need to? If you're using outdated, non-integrated software systems, the answer could be no. But, there Read More
Top 10 Reasons to Take Your Field Service to the Cloud
Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus

managed service approach  10 Reasons to Take Your Field Service to the Cloud Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus on what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out. Read More

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