Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.
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via Kronos’ time clocks), manage scheduling and absence, oversee administrative HR, payroll, and hiring processes, and provide data analytics on cost and performance issues. Kronos primarily sells directly, but 8 percent of its revenue comes from partnerships. The company focuses on education, health care, hospitality, manufacturing, retail, and government markets, among others. Two years ago, the company decided to verticalize its business, assigning vertical focus to Kronos’ industry teams, from