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Software Functionality Revealed in Detail
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 maintenance support systems

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Maintenance, Repair, and Overhaul (MRO) RFI/RFP Template

Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology 

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Documents related to » maintenance support systems

What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

maintenance support systems  the value of the maintenance and support they received versus the amount they were paying for it (see The Old ERP Dilemma: How Long Should You Pay Maintenance? ). Even then, members of the group thought that they were paying too much for the value of the S&M they were receiving. They believed that either the vendors should give them more value (their preference at the time) or that they should pay less for the vendors'' support services. Another option these executives suggested was that they be allowed Read More

What Are the Support and Maintenance Options?


Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for an application product.

maintenance support systems  Are the Support and Maintenance Options? Enterprises can remain at the mercy of vendors'' high-priced support and maintenance (S&M) agreements for only so long. If vendors continue playing hardball with their customers, they are likely to face substantial customer defections, with customers seeking alternative options. To learn more about software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Read More

Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?


Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

maintenance support systems  Are the Support and Maintenance Options? , and Alternative Software Support and Maintenance Options . Distinct Value Proposition Hence, being a third incarnation, or a step up in the evolution of a service provider (that is, PeopleSoft, TomorrowNow, and Rimini Street today), and having a proven management team that combines a long track record of delivery and exclusive focus on the needs of PeopleSoft, Siebel, and JD Edwards software licensees, Rimini Street and Ravin believe they have an even more Read More

Support and Maintenance: No Longer the Software Industry's "Best Kept Secret"?


Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition strategies.

maintenance support systems  in annual support and maintenance fees. With support margins running as high as 90 percent, what does this mean for the rest of Oracle''s business? To Oracle''s credit, the greatest value of the vendor''s annual software support fee (over 70 percent) is associated with the product development that leads to new releases of the customer''s licensed software. The costs for R&D and bug fixes are not included within the above-mentioned 90-percent margins. Also, it is not too difficult to believe that the Read More

Reliability Driven Maintenance--Closing the CMMS "Value Gap"? Part Two: Reliability Driven Maintenance


Reliability driven maintenance (RDM) focuses on understanding the "asset health" to determine what maintenance work should occur and when something should be done. It enables preemptive intervention before failure occurs, whereby failure would mean that equipment is not delivering required performance regardless of whether it is actually broken down or not.

maintenance support systems  targets (asset-intensive and plant maintenance power generation, steel and metals producing or mining, and pulp and paper sectors), Ivara hopes to expand without having to rely on expanded direct sales to fund such development. To that end, back in 2001, Siemens signed a worldwide distribution agreement with Ivara to license, implement, and support Ivara''s EAM software products. A key part of the agreement is the integration of Ivara products into Siemens'' Industrial Framework, an information technology Read More

Embedded Systems Development: Three Proven Practices for Speed and Agility


Many manufacturers are incorporating embedded systems into their products to meet the growing demand. While this approach offers exciting opportunities for innovation, it also adds a level of complexity to products that have zero tolerance for bugs and must beat the competition to market. But companies that successfully address these challenges are seeing higher profitability—in spite of the current economy. Find out why.

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Tacton Systems AB


Tacton Systems is a world leader in advanced sales and product configuration. Tacton develops and sells embeddable software for sales and design configuration. Tacton’s solutions redefines how product configuration is managed, making it radically simpler to design, configure and sell complex products online as well as offline. Tacton’s solutions integrate easily with surrounding systems and have standard integrations for many leading e-commerce, ERP, CRM, PDM, PLM, and CAD systems.    Tacton’s Story starts in 1987 when a group of engineers and programmers at the Swedish Institute of Computer Science were doing ground-breaking research in the field of knowledge-based systems, and the application of artificial intelligence to solve industry challenges. The researchers were convinced that there were great gains to be made by applying the principles to the field of product configuration. The research team worked in close collaboration with companies such as Ericsson, ABB, and Alfa Laval. By 1993, the group had developed a configurator for a pilot project that was causing quite a stir. Both the researchers and the Institute saw the commercial potential of what had been developed. After a further five years of prototyping and evaluation, Tacton Systems was formed as a spin-off from the research institute.   Tacton has an impressive customer roster with impressive results gained with the offered technology. Many of the customers are leading industrial manufacturers such as   Siemens, ABB, Scania, Aker and Alfa Laval. Tacton works closely with their customers, large and small, to help them revolutionize their processes, to grow, and to become more competitive.   Today Tacton is headquartered in Stockholm, Sweden, with customers and resellers across the globe.

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Jeeves Information Systems


Jeeves Information Systems AB is a Sweden-based independent software vendor (ISV) that develops ERP systems for small and medium-sized companies in the manufacturing, commercial and service sectors. The company focuses on product development while sales are dealt with by 500 committed and professionals and consultants with industry specific skills within various business processes. Jeeves Information Systems AB collaborates with more than 70 partner locations in 15 countries, with partners being represented at 20 locations in Sweden alone. The company’s products are Jeeves Selected and Jeeves Universal, which are installed at more than 2,000 companies with over 20,000 users.

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Vantage Systems LLC


Vantage Systems is an authorized SYSPRO Value Added Reseller specializing in delivering high-value enterprise software solutions and services to the pharmaceutical and medical device industries

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Retail Systems Research


Retail Systems Research (RSR) provides advisory services, research, and industry news. RSR publishes Retail Paradox Weekly, a retail news analysis newsletter.

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CRW Systems


CRW Systems, Inc. has been developing government software solutions to improve the way agencies do business. The TRAKiT e-government solution is our modular, integrated approach to local government software solutions.  Our software solutions are designed to make existing government workflow more agile, streamlined, cost-effective, and citizen-friendly. 

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Solidcore Systems, Inc.


Solidcore is a leading provider of change control for critical systems. Solidcore's S3 Control Software is the industry's first and only solution to automate the enforcement of change management policies. Solidcore automatically reconciles infrastructure changes against change tickets, and provides real-time change auditing so enterprises can measure the effectiveness of change management processes and policies.

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Enhanced Systems & Services


Founded in 1983, Denver, Colorado (US)-based Enhanced Systems & Services, Inc. develops, markets and supports Finesse ERP software, an integrated suite of business management tools designed specifically for engineer-to-order (ETO) and project-oriented manufacturers producing capital equipment and highly engineered products. Finesse is designed for manufacturers in the aerospace and defense, factory automation, environmental, energy, and transportation-product industries, as well as engineering companies.

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Hertzler Systems


Hertzler Systems provides seamless, accurate data acquisition solutions for your business enterprise. We have been in this business for over 20 years. We have a large and diverse customer base in service, transactional and manufacturing environments, including Consolidated Biscuit Company, Kraft Foods, McCormick & Company, Hormel Foods and many others.

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SkyRecon Systems


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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