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 maintenance support systems

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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CMMS – EAM

Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. EAM typically includes computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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Documents related to » maintenance support systems

What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

maintenance support systems  the value of the maintenance and support they received versus the amount they were paying for it (see The Old ERP Dilemma: How Long Should You Pay Maintenance? ). Even then, members of the group thought that they were paying too much for the value of the S&M they were receiving. They believed that either the vendors should give them more value (their preference at the time) or that they should pay less for the vendors'' support services. Another option these executives suggested was that they be allowed Read More

How One Vendor Addresses Support and Maintenance Issues


SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.

maintenance support systems  Alternative Software and Support Maintenance Options . Among these issues are High support costs—particularly for users of heavily customized, and thus highly functional, mature enterprise systems Costly upgrade requirements—an issue for users not interested in new nice to have features added to their older, stable systems Extended or lifetime vendor support programs—these programs can force customers to pay more over time for less service Penalty fees—to be reinstated on the current stable Read More

What Are the Support and Maintenance Options?


Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for an application product.

maintenance support systems  Are the Support and Maintenance Options? Enterprises can remain at the mercy of vendors'' high-priced support and maintenance (S&M) agreements for only so long. If vendors continue playing hardball with their customers, they are likely to face substantial customer defections, with customers seeking alternative options. To learn more about software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Read More

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

maintenance support systems  undercut Red Hat ''s maintenance and support prices for Linux shows how tempting a competitive weapon such as a discounted S&M program can be. Nonetheless, it is a sword that cuts both ways, and by preying on competitors'' install bases, vendors hereby stand convicted of a sort of double standard: while these vendors would not want to fall victim to such a ploy, they have no problem using this tactic against the competition. Given the expression what is good for the goose is good for the gander, it is Read More

Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?


Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

maintenance support systems  Are the Support and Maintenance Options? , and Alternative Software Support and Maintenance Options . Distinct Value Proposition Hence, being a third incarnation, or a step up in the evolution of a service provider (that is, PeopleSoft, TomorrowNow, and Rimini Street today), and having a proven management team that combines a long track record of delivery and exclusive focus on the needs of PeopleSoft, Siebel, and JD Edwards software licensees, Rimini Street and Ravin believe they have an even more Read More

Maxwell Systems


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Waer Systems Limited


For over ten years, Waer Systems has been an international provider of replenishment management systems (RMS) and supply chain management (SCM). Its solutions apply to manufacturing, "pick, pack and print label" (3PL), distribution, and warehouse environments. Waer Systems focuses on designing and implementing supply chain processes that integrate lean principles and RMS technology. The company has offices in the UK, the US, and France.

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Enhanced Systems & Services


Founded in 1983, Denver, Colorado (US)-based Enhanced Systems & Services, Inc. develops, markets and supports Finesse ERP software, an integrated suite of business management tools designed specifically for engineer-to-order (ETO) and project-oriented manufacturers producing capital equipment and highly engineered products. Finesse is designed for manufacturers in the aerospace and defense, factory automation, environmental, energy, and transportation-product industries, as well as engineering companies.

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Strix Systems


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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CRW Systems


CRW Systems, Inc. has been developing government software solutions to improve the way agencies do business. The TRAKiT e-government solution is our modular, integrated approach to local government software solutions.  Our software solutions are designed to make existing government workflow more agile, streamlined, cost-effective, and citizen-friendly. 

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Civic Systems


Civic Systems provides technology solutions that make your job easier, but we’re so much more than just a software company.

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Jeeves Information Systems


Jeeves Information Systems AB is a Sweden-based independent software vendor (ISV) that develops ERP systems for small and medium-sized companies in the manufacturing, commercial and service sectors. The company focuses on product development while sales are dealt with by 500 committed and professionals and consultants with industry specific skills within various business processes. Jeeves Information Systems AB collaborates with more than 70 partner locations in 15 countries, with partners being represented at 20 locations in Sweden alone. The company’s products are Jeeves Selected and Jeeves Universal, which are installed at more than 2,000 companies with over 20,000 users.

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PC Helps Support


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

maintenance support systems  Helps Support There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again. Read More

Tail-f Systems


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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