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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 magic help desk


Finding Your Way Around E-commerce
Breaking into E-commerce can have you going in circles. This document provides an E-Commerce Roadmap to both prepare you for your trip and keep you from bumping

magic help desk  path here in the Magic Ring. Any particular site strategy might call for a different subset of these functions, and might require them to be implemented in any order. Security and Certification: Beyond security at the router and firewall level, here is where one gets into such considerations as encrypting credit card and other personal data, digital signatures and, in general, proving to customers on a real-time basis that they're dealing with whom they think they are. Development: There are a wide range

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance


The most realistic and attainable approach to IT governance is a "lean" approach via project portfolio management (PPM). The lean approach requires a light footprint life cycle, rapid implementation of proven practices, and centralized data. It is based on simplicity and achievability, building on what works while establishing headroom for continuous improvement.

magic help desk  wall-sized process flows and magic quadrants. But let’s face it: IT needs to get better at producing tangible results. To do that, IT managers need effective management techniques that are easily implemented. IT Governance is viewed by skeptics as bureaucratic overhead and unnecessary oversight. The governance models offered by advocates are detailed, but they often neglect a critical factor: how to implement the models while IT is already running at full speed. To address the management challenges of Read More

Enterprise Resource Planning Systems Audio Conference


This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a real time evaluation and selection. It then reviewed the critical differentiating ERP criteria, as well as detailed comparisons of the several major ERP vendors: SAP, Oracle, PeopleSoft, J.D. Edwards, Baan, Intentia, System Software Associates (SSA),Geac Computers, Industrial & Financial Systems (IFS), QAD, MAPICS, Symix Systems, Great Plains, and Lawson Software.

magic help desk  give evaluations or produce magic quadrants, which are set in stone. It is rather envisioned to show you the flexibility of our software in conducting selections, where one can conduct a number of simulations by tailoring criteria, varying weights and/or factor ratings. There was the intent to give some very generic, high-level idea of vendors' standings though. Through our own research activities, client interviews and surveys, our ERP selection engagements, interactions with our counterparts and Read More

Information/Internet Appliances


Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to reduce their desktop hardware expenditures. What are they, who makes them, and what do you get for your money?

magic help desk  a PC infrastructure cost magic bullet ; and (2) Microsoft pushing the rental model for application software such as Microsoft Office. We do not believe this is due to this computing model being fundamentally better than the existing model(s). Market Scenarios: Complete Failure (10% probability): This would result from a combination of excessively high pricing and excessively slow service delivery through the network or excessively bad performance. Complete Acceptance ( Areas of Likely Success: As Read More

Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer


To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values. Obtaining and taking action on customer feedback is what customer experience management is all about.

magic help desk  capturing all of their magic moments in life through the convenience of personal digital photography. Therein lies the opportunity for Benjamin Studios and its current line of retail product offerings. Consumers enjoy the option of transforming some of their best digital photos and memories into lasting works of art that can be displayed in sizes from 14 x 10 to life-size murals. The retail photofinishing industry is excited and supportive of this service because it sees the Benjamin Studios' Read More

VAI's S2K Enterprise Solutions Help the Largest Independently Owned Office Supply Company in the Southwest


Office supply companies face stiff competition and know that on-time, next-day delivery is imperative to survival. Distributors of any size need accurate inventory data, but when the firm is a large office supplier offering 50,000 items, this need becomes non-negotiable. Find out how one company overcame such challenges as maintaining inventory, tracking sales and commissions, and guaranteeing next-day delivery.

magic help desk  s S2K Enterprise Solutions Help the Largest Independently Owned Office Supply Company in the Southwest VAI's S2K Enterprise Solutions Help the Largest Independently Owned Office Supply Company in the Southwest If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. VAI is an award winning software developer and an IBM Premier Business Partner. Founded in 1978, VAI is headquartered in Long Island, New York, with branch offices in Florida, Read More

TEC Joins Forces with Australasia’s Fastest-growing Consultancy to Help Drive Better Software Decisions


Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it has signed a preferred partnership agreement with Solution Minds, Australasia’s dominant enterprise software selection consulting company.

magic help desk  Joins Forces with Australasia’s Fastest-growing Consultancy to Help Drive Better Software Decisions TEC Joins Forces with Australasia’s Fastest-growing Consultancy to Help Drive Better Software Decisions Solution Minds adds TEC’s software selection services expertise to its consulting practice offerings Montreal, QC, March 1, 2010 — Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it has signed a preferred Read More

Seven Ways to Help Avoid Lawsuits: Best Practices for Fortifying Your Background Screening Program


Many companies are now critically examining procedures for hiring new employees. This white paper outlines and explains seven “best practice” recommendations for fortifying any company’s workforce screening program. These recommendations are derived from HireRight’s experience providing guidance to, and defending, employers and background check providers of all types and sizes in every jurisdiction in the United States.

magic help desk  Ways to Help Avoid Lawsuits: Best Practices for Fortifying Your Background Screening Program Many companies are now critically examining procedures for hiring new employees. This white paper outlines and explains seven “best practice” recommendations for fortifying any company’s workforce screening program. These recommendations are derived from HireRight’s experience providing guidance to, and defending, employers and background check providers of all types and sizes in every jurisdiction in Read More

What’s Your Customer Experience Advantage?: New CRM Innovations from SAP Help Companies Empower Their Employees and Gain a Competitive Edge


Customer experience is now a competitive differentiator. As customers become more informed and more demanding, companies need to step outside of their comfort zone and explore non-traditional customer relationship management (CRM) areas. This paper explores a sampling of CRM improvements that allow companies to deliver a consistent customer experience to gain a competitive advantage.

magic help desk  Your Customer Experience Advantage?: New CRM Innovations from SAP Help Companies Empower Their Employees and Gain a Competitive Edge Customer experience is now a competitive differentiator. As customers become more informed and more demanding, companies need to step outside of their comfort zone and explore non-traditional customer relationship management (CRM) areas. This paper explores a sampling of CRM improvements that allow companies to deliver a consistent customer experience to gain a Read More

Help Comparing and Choosing the Right Enterprise Content Management Software


Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its Enterprise Content Management (ECM) Evaluation Center, which helps project managers, consultants, and decision makers compare the most qualified ECM systems based on their own, unique priorities.

magic help desk  Comparing and Choosing the Right Enterprise Content Management Software Help Comparing and Choosing the Right Enterprise Content Management Software Pittsburgh, PA (PRWEB) May 26, 2005 Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its Enterprise Content Management (ECM) Evaluation Center, which helps project managers, consultants, and decision makers compare the most qualified ECM systems based on their own, unique priorities. Software evaluation firm, Read More

LMS Can Help Regulate Good Ethical Practices


When we talk about the benefits of learning management systems (LMS), training and employee competency usually come to mind. For that reason, LMS is often considered a less-than vital business activity (since it doesn’t address “core” business issues). Add to that the fact that nobody really enjoys training, and you’ve got a recipe for, well, no LMS. However, when it comes to compliance issues

magic help desk  Can Help Regulate Good Ethical Practices When we talk about the benefits of learning management systems (LMS), training and employee competency usually come to mind. For that reason, LMS is often considered a less-than vital business activity (since it doesn’t address “core” business issues). Add to that the fact that nobody really enjoys training, and you’ve got a recipe for, well, no LMS. However, when it comes to compliance issues—that bugbear of service industries—you may find you haven� Read More

5 Ways ERP Can Help You Implement Lean


Lean delivers what companies need in today's competitive world: shorter lead times, improved quality, reduced cost, increased profit, improved productivity, and better customer service. Lean advocates have come to recognize that enterprise resource planning and lean work well together: the five lean principles are supported and enhanced by the information control and management tools delivered by end-to-end enterprise software suites.

magic help desk  Ways ERP Can Help You Implement Lean Lean delivers what companies need in today's competitive world: shorter lead times, improved quality, reduced cost, increased profit, improved productivity, and better customer service. Lean advocates have come to recognize that enterprise resource planning and lean work well together: the five lean principles are supported and enhanced by the information control and management tools delivered by end-to-end enterprise software suites. Read More

RFID Weaving Magic in Apparel Supply Chain


As innovation rates accelerate and product life cycles shorten, companies are increasingly looking for tools to make their supply chain more efficient. Technology, such as radio frequency identification (RFID) has enormously helped supply chain planner.

magic help desk  Weaving Magic in Apparel Supply Chain As innovation rates accelerate and product life cycles shorten, companies are increasingly looking for tools to make their supply chain more efficient. Technology, such as radio frequency identification (RFID) has enormously helped supply chain planner. Read More

Global IT Evaluator Teams Up with Leading, National Consultancy to Help Businesses Compare Software Better


Access Enterprise Solutions (AES) and Technology Evaluation Centers (TEC) announce the launch of a new alliance that will provide customer-centric, locally focused, value-added business solutions for those seeking IT and ERP functional and technical expertise, supported by impartial analyst-vetted software selection assessments.

magic help desk  IT Evaluator Teams Up with Leading, National Consultancy to Help Businesses Compare Software Better Global IT Evaluator Teams Up with Leading, National Consultancy to Help Businesses Compare Software Better Pittsburgh, PA (PRWEB) July 14, 2005 Access Enterprise Solutions (AES) and Technology Evaluation Centers (TEC) announce the launch of a new alliance that will provide customer-centric, locally focused, value-added business solutions for those seeking IT and ERP functional and technical expertise, Read More