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 m part 4


One Vendor’s Mission to Make Service Businesses Click - Part 4
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently has focused solely on workforce and service optimization

m part 4  devices, and retail. As mentioned in Part 3, ClickSoftware has strong geographic coverage (and balanced revenue contribution from its major regions), as well as a growing set of partners, including the aforementioned strategic partnership with SAP . Many  independent software vendors (ISVs)  incorrectly assume that SAP (or IBM , Oracle , and Microsoft for that matter) will do all the sales and marketing legwork and that the partnership is an instant gold mine. Well, not so fast. ClickSoftware

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Service Parts Planning RFI/RFP Template

Planning, Service Delivery and Execution, Workforce Optimization, Logistics Transportation and Reverse Logistics, Analytics and Reporting, Utilities, Product Technology Get this template

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Documents related to » m part 4

Enterprise Applications Battlefield Mid-Year Scoreboard Part 4: Other Vendors, CRM, SCP & User Recommendations


Application vendors find themselves in a precarious situation where, concurrently with dismal revenue inflow, there is a need for bigger investment in the development of their products. Vendors unable to keep abreast of technology demands of a vertically focused solution that provides tangible returns in ever-smaller project chunks are in a danger of becoming has-beens.

m part 4  discussed the impact on Microsoft. Part Three discussed the Market Impact on IBM. This part covers the other ERP vendors, CRM, SCP, and makes User Recommendations. Other ERP Vendors The bigger is better largely applies in the case of pure enterprise application providers as well, since vendors like SAP , Oracle , PeopleSoft and Siebel , with a sufficient number of clients are in the best position to ride out the storm. They can go back to their client base to up-/cross-sell new products, and that is Read More

Optiant Going to a (Much) Better Place: Logility - Part 1


The mergers and acquisition (M@A) market seems to be coming back slowly. One evidence of this could be the late-March acquisition of long-struggling inventory optimization (IO) provider Optiant by long well-performing supply chain management (SCM) provider Logility. Now, I certainly wasn’t surprised by Optiant’s acquisition per se. After all, it was only a matter of time

m part 4  independent competitors such as  Mercia (now part of Infor )  and  Demantra (now part of Oracle Value Chain Planning ) . Another best-kept secret in the market is that Logility has possibly the most complete SCM functional footprint. Namely, its fully integrated Voyager solution optimizes supply chain processes from forecasting to supply planning and global sourcing and production to final delivery (execution). Part 2 of this series will analyze current Logility’s offerings for companies of all Read More

UNIT4: The (Largely) Untold Story - Part 1


February and bleak mid-winters are not exactly the high season for software user conferences in North America, and thus I accepted the invitation by UNIT4 (formerly Unit 4 Agresso), the second-largest business applications provider in continental Europe, to its UK 2010 user conference. The attraction, in addition to the Celtic Manor Resort in lush South

m part 4  estimate that the SaaS market would reach $8 billion in 2009, a 21.9 percent increase from 2008 revenue of US$6.6 billion, no wonder that Salesforce.com has increased its interest in SaaS accounting (and likely in other applications down the track). Part 2 of this series will focus on FinancialForce.com’s strengths and potential challenges and on its on-premise step-sibling CODA’s recent developments. Your comments and opinions about post-implementation agility and UNIT4’s diversified strategy Read More

Essential ERP - Current Market Trends - Part II


ERP applications are designed to optimize an organization’s underlying business processes — primarily accounting/financial, manufacturing, distribution, and human resources/payroll. This note identifies current trends in the ERP market that we believe are the direct consequence of vendors’ attempts to 1) resolve current ERP functional and/or technological deficiencies, and/or 2) expand software sales both within their existing and potential customer bases.

m part 4  ERP - Current Market Trends - Part II Essential ERP - Current Market Trends - Part II P.J. Jakovljevic - May 3, 2000   This is the second part of an extended note on the current market trends for Enterprise Resource Planning. The growth of ERP has been a direct result of the fierce global competition, short product life cycles, highly distributed operations, and information-driven management that characterize today's business environment. The vast majority of companies have always hoped to Read More

Frankie Does ERP, Part 3


[Editor’s note: Frank is a real person, employed at a real company. However, I’ve changed certain identifying particulars for a variety of reasons. This interactive series is an exercise in what-if analysis based on ongoing interviews with Frankie as well as your feedback. You may find Frank’s use of language a little colorful. I have toned it down. It’s still colorful.] Previously

m part 4  is a real person, employed at a real company. However, I’ve changed certain identifying particulars for a variety of reasons. This interactive series is an exercise in what-if analysis based on ongoing interviews with Frankie as well as your feedback. You may find Frank’s use of language a little colorful. I have toned it down. It’s still colorful.] Previously: Episode 1 | Episode 2 * My boss wants an ERP system. My boss wants an SAP ERP system. My boss wants me to call SAP now so we can get this Read More

Deltek's Second Bite at the IPO Cherry (Part IV)


Part III of this blog series analyzed the relatively recently launched Deltek Vision 5 [evaluate this product] and Deltek Costpoint 6 [evaluate this product] suites. It also tackled the related potential opportunities for Deltek. For one, key up- and cross-sell opportunities should come from: Additional modules, especially from the newly minted Deltek EPM [evaluate this product] suite: The

m part 4  evolve the original project-centric messaging that was described in Part I of this blog series . Every vendor must reinvent itself into something new/interesting every few years at a minimum. Deltek's continual focus on things like EVM or project portfolio management (PPM) without any sizzle might begin to sound a bit flat after a while, at least in the global market. But we may find out soon. Namely, in only a few days, during the Deltek Insight '08 annual user conference, the vendor might come out with Read More

Tracing Food Quality and Safety, or We Are What We Eat, After All (Part II)


Part I of this blog post introduced the burning issues of food safety and the ensuing need for traceability. To the end of providing entire food supply chain traceability and information visibility, mid-March, during its CUE 2008 annual user conference, Lawson Software announced the availability of Lawson M3 Trace Engine 3.0, the first version offered within the US market. The application is

m part 4  production companies, Nutreco (a minor part of whose business is also poultry processing). Trace Engine is a standalone, web-based, configurable repository that can receive, filter and interpret any trace line information from virtually any system within the user enterprise, its suppliers, transporters, customers or any other third party. This product overlays other enterprise systems already in place and enables the generation of an information database ( Microsoft SQL Server ) containing all the Read More

Pricing Management in a Down Economy -- Part 2


Part 1 of this blog series expanded on some of TEC's earlier articles about companies' need for better pricing management and optimization practices. It also introduced the FUD (fear, uncertainty @ doubt) notion about how appropriate these solutions might be in a down market. It appeared that at least the service sector (including spare parts pricing) remains largely impervious to the economic

m part 4  Still, many pricing vendors mentioned in Part 1 claim that business remains great for them (some continue to grow at over 60 percent year-over-year).  One vendor recently (incognito) said that the economy hasn’t hurt its business yet, but it would be a stretch to say it’s helping. A recent Business Week article entitled Five Don'ts for Marketing in Tough Times might also provide a ray of hope for pricing management solutions. The jury is still out on whether the recently announced Oracle Deal Read More

Bonitasoft, Part 2: Interview with Marketing VP Mac McConnell


Part 1 offered some background on Bonitasoft, provider of open source business process management (BPM) software, and highlighted its approach of targeting process owners.To further flesh out Bonitasoft’s value prop, we recently talked to Mac McConnell, Bonitasoft’s vice president of marketing. He is responsible for all aspects of global marketing, including brand awareness, communications, demand

m part 4  with Marketing VP Mac McConnell Part 1 offered some background on Bonitasoft, provider of open source business process management (BPM) software, and highlighted its approach of targeting process owners. To further flesh out Bonitasoft’s value prop, we recently talked to Mac McConnell, Bonitasoft’s vice president of marketing. He is responsible for all aspects of global marketing, including brand awareness, communications, demand and lead generation, and go-to-market strategy. He comes to Bonitasoft Read More

Deltek's Second Bite at the IPO Cherry (Part III)


Part II of this blog series analyzed the relatively recently launched Deltek EPM suite, which came as a result of three focused acquisitions. It also analyzed the suite's resulting potential cross- and up-sell opportunities and its prospective additional revenue for Deltek in a standalone manner. However, Deltek has not been sitting still when it comes to continually enhancing its core products

m part 4  Deltek Briefing Wizard product mentioned in Part II of this blog series ): they mirror the portfolio management tools that Wall Street traders use to manage investments. Other new enhancements in Deltek Vision 5 would be the Inventory Management module (for customers with inventory needs in the Information Technology [IT] Consulting, Architecture & Engineering [A&E] and Interior Design sectors); enhanced earned value reporting; new international capabilities (localized further for the United Kingdom [UK] Read More

Partner-Friendly Oracle Update - Part 2


Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering. The analysis then moved into Oracle's VAD Remarketer Program, which was launched about two years ago to allow partners to determine the best growth path for their business. A Remarketer is a new class of Oracle reseller with the ability to resell only the products that

m part 4  some blog entries were mentioned in Part 1) , is also dedicated to inform Remarketers about the latest success stories. Enabling Resellers and Attracting the “Little Guy” with Freebees In order to further plant its seeds in the lower end of the market, Oracle also offers an easy-to-use Web-based rapid application development (RAD ) tool for the Oracle database. Using only a Web browser , users can develop and deploy secure professional applications. To that end, Oracle Application Express ( Oracle Read More

SAP HANA: A Fast Developing “Toddler” - Part 2


Part 1 of this blog series analyzed a snapshot of the SAP HANA offerings’ achievements at the time of the product’s first anniversary in June 2012. SAP is now a de facto database provider that intends to become the #2 database vendor by 2015. The company’s recently unveiled real-time data platform combines the SAP HANA platform, Sybase data management offerings, and SAP BusinessObjects solutions

m part 4  the SAP HANA offerings’ achievements at the time of the product’s first anniversary in June 2012. SAP is now a de facto database provider that intends to become the #2 database vendor by 2015. The company’s recently unveiled real-time data platform combines the SAP HANA platform, Sybase data management offerings, and SAP BusinessObjects solutions for  enterprise information management (EIM) . The combination is being touted as an answer to handling the data abundance (the so-called  “big Read More

The 11th Vendor Shootout for ERP: Observations - Part 2


Part 1 of this blog series talked about my attendance of the 11th Vendor ShootoutTM for ERP event, which took place in Boston in mid-August 2011. I was able to experience this co-opetitive gathering of eight solution providers and several dozen end users seeking new solutions first-hand as a neutral (and yet very active) observer (for the inner workings of the event, see my article Demystifying

m part 4  the company reported US$98.1 million in revenues coming from over 2,700 customers at 3,200 sites. Reportedly, 93 percent of companies that purchased abas ERP since its inception in 1980 are still customers today. Abas-USA was formed in the late 1990s as a separate profit-and-loss subsidiary with headquarters in Sterling, Virginia. The US subsidiary has over 100 SME customers and also performs part of the product development for the entire corporation (the major development center is still in Karlsruhe, Read More

Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2


In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid. To be frank, Marc Benioff, salesforce.com’s flamboyant and engaging CEO, gave an atypically incoherent and dry keynote speech when he

m part 4  a semi-open-source ERP vendor mentioned in Part 1 ) recently spun up a Drupal -based Web front-end content management system into  its own CRM product , particularly for the incident management subsystem. Previously everything was based on e-mail (and phone). Humanizing Users Tools such as Salesforce Chatter elegantly overcome the current enterprise applications’ shortcomings of putting the onus on users to hunt for information. The result of using Chatter is a context that is richer, more relevant, Read More