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Software Functionality Revealed in Detail
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 long term resource planning crm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Discrete Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers'' IT technology with their business strategies, and subsequent software selection. 

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Documents related to » long term resource planning crm

Enterprise Resource Planning Systems Audio Conference


This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a real time evaluation and selection. It then reviewed the critical differentiating ERP criteria, as well as detailed comparisons of the several major ERP vendors: SAP, Oracle, PeopleSoft, J.D. Edwards, Baan, Intentia, System Software Associates (SSA),Geac Computers, Industrial & Financial Systems (IFS), QAD, MAPICS, Symix Systems, Great Plains, and Lawson Software.

long term resource planning crm  user implementation success and long term vendor viability. A proper professional services and support evaluation should include both subjective, qualitative measures validated by current product users, and objective, quantitative criteria within both the professional services and product support categories. Service and support includes categories such as consulting, systems integration, project management skills, geographic coverage, language and time coverage of the vendor help desk, and delivery Read More

Delivering Operational Excellence with Innovation: Enterprise Services Architecture for Enterprise Resource Planning


Changing business practices, especially those that consolidate business and IT functions, requires careful research and decision making. For companies needing to move beyond traditional enterprise resource planning (ERP) systems, enterprise service applications (ESA) can help reduce the complexity of having disparate IT systems. Find out about the benefits of ESA and how it can help you achieve operational excellence.

long term resource planning crm  remains core only as long as it differentiates the enterprise from the competition. Once it has been copied, it becomes context and is no longer an innovation. At that point, the organization must refocus on improving the efficiency and productivity of the context. Businesses might want to leverage their ERP software for competitive differentiation by finding new ways to achieve greater efficiency in previously untried or unsuccessful areas. They might also want to consider outsourcing standard processes Read More

Impressive Enterprise Resource Planning Solution Gets A Little Help From Its Friends


Despite impressive product depth and breadth (for instance, customer relationship management [CRM], workflow, traceability, and quality management are provided natively), Strategic Systems International (SSI) has longstanding partnerships with several best-of-breed specialists.

long term resource planning crm  provided natively), SSI has longstanding partnerships with several best-of-breed specialists. These specialists include Mitrefinch for human resources (HR), payroll, access control, and time and attendance (T&A); and Greycon for advanced planning and scheduling (APS) tools. They also include several partners, such as Barloworld Optimus , for demand planning; i2i for export documentation; Cognos for business intelligence (BI) and reporting; and Intermec for mobile computing, bar coding, and shop floor Read More

Implementing Enterprise Resource Planning: Lessons Learned from the Front


Successful enterprise resource planning (ERP) implementations can force organizations to reevaluate their business practices and processes, create a higher understanding of the need for data accuracy, and enable a more effective data-sharing environment. However, such high-level benefits require a new approach to project implementation—one that applies the lessons of the past to reinvent the systems of the future.

long term resource planning crm  over the sometimes very long implementation cycle What Practices Are Found To Adversely Affect An Implementation? Bureaucratic processes and organizational structures can slow and complicate the successful completion of IT implementations, and dampen the natural enthusiasm of the users for new technology, despite overarching leadership support. In the case of one large organization, the system of architecture compliance and certification is too complex -- and encourages users to find ways around the Read More

Case Study: A New Standard for Resource Planning in the Railway Business


Railion Nederland N.V. is an independent operating company of Railion Deutschland, the largest rail cargo transporting company in western Europe. The company transports almost 25 million tons, more than 70 percent of which is of an international nature. Railion needed a planning solution to overcome the drawbacks of its old system, which had been designed for passenger transport. Find out which system it chose, and why.

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YOur CRM Solution in Our 2011 CRM Buyer's Guide


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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

long term resource planning crm  In addition, management involvement along the way is inefficient, and increases the likelihood of errors. The following diagrams graphically illustrate the difference Workflow delivers. Diagram 1. Without Workflow Diagram 2. With Workflow Although this is a very simplified example, it does serve to demonstrate the huge benefits Workflow offers. One might say that the processes described above aren''t too difficult to deliver with basic email and vigilant management and tracking. But at what cost to the Read More

4 Steps to Successful Succession Development Planning


So you’ve determined that you need to develop a succession planning strategy in anticipation of the retirement of key personnel. Now what? How do you identify and select the employees for development and who do you need to involve in the process? In her latest article, TEC human capital management (HCM) analyst Sherry Fox outlines key considerations and four essential steps to a successful succession planning initiative.

long term resource planning crm  first identify your company’s long-term goals. Often companies know what they would “like” to see happen over the next three to five years, but don’t necessarily know how to put their ideas into practice. As a company grows and its business strategy evolves, its leadership needs can change significantly. To meet these needs, companies must adjust their talent recruitment and development practices. When organizations meet these requirements, they create a leadership and management capacity that Read More

CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?


Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success.

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Planning and Forecasting: Use Continuous Planning and Rolling Forecasts to Support Adaptive Management


Change may be the only constant in business. But why do so many companies lock themselves into a rigid system of annual plans, budgets, and targets that make rapid response to changing markets—and increasing competition—difficult, if not impossible? Discover how you can replace tedious annual planning cycles with regular business performance reviews and rolling forecasts, for more informed and accurate decision making.

long term resource planning crm  “breaks in the curve” long before their competitors, and thus make better informed decisions regarding products and markets. In particular, the CFO needs to manage through continuous planning cycles, make rolling forecasts the primary management tool, and report key metrics daily and weekly. This paper will examine how organizations can use such practices to adapt to emerging threats and opportunities. MANAGE THROUGH CONTINUOUS PLANNING CYCLES Adaptive organizations see planning as a continuous, Read More

CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction


An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.

long term resource planning crm  to produce unforeseen issues. Long term success will depend on whether the right versus the expedient response is taken. CRM is a classic pay-me-now or pay-me-later decision. The challenge is that the pay-me-now part is very visible and the pay-me-later is usually buried in lost productivity, etc. Cheerleader . The CEO must be a very visible advocate and communicator for the initiative. Given these implications, each CEO must assess the opportunity and cost in real terms. CRM can change the performance Read More

Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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How to Choose a Hosted CRM Application for SMBs


While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

long term resource planning crm  Aberdeen Analysis It’s No Longer About the Delivery Model: On-demand CRM solutions have been around since the mid-nineties. In fact, my third CRM implementation, (for a 125 person start-up) was an on-demand application which went out of business in 2002. Since then, acceptance of SaaS CRM has reached a point where the delivery model is no longer an issue. Competition for market-share in the mid-market CRM space has sizzled of late, with each vendor articulating their unique business value. In general, Read More

Integrated Business Planning: Taking Strategic Planning to the Competitive Edge


Some managers have concluded that strategic planning is nothing more than an exercise in futility, to be taken out and dusted off at annual meetings. However, strategic planning can still help direct your company and improve earnings. The trick is strategizing well—which means having all the information you need, when you need it. Find out how to hone your competitive edge with integrated business planning capabilities.

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Oncontact CRM


Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits.  

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