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Creating Media-rich Online Courses for Thousands of Customer-service Employees
When the JPMorgan Chase’s Card Services organization began experiencing rapid growth across multiple sites, their performance improvement team quickly realized

live online seminar  SumTotal Learning Management to deliver training and track results. Read More...
Top 10 PLM Pitfalls To Avoid
Product lifecycle management (PLM) implementation strategies are in many cases unique from company to company. However, it is not uncommon for companies to

live online seminar  the discussion threads and live polling conducted during the PLM Web Series, it seems that the number one barrier to PLM may be, very simply, the need for more information, especially at the executive CXO level in companies. So with the help of your input, we thank you and offer this newly updated ''Top 10 PLM Pitfalls to Avoid - Version 2'' white paper summary. Introduction Product Lifecycle Management (PLM) is a business activity so implementation strategies will in many cases be unique from company to Read More...
Attracting New Customers with Highly-interactive Instructor-led Virtual Classes
When American Management Association (AMA) needed to migrate instructor content into virtual format; incorporate video, diagnostic instruments, polls, and

live online seminar  corporate customers, creating a live online experience. See how! Read More...
Challenges of the Future: The Rebirth of Small Independent Retail in America
By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than

live online seminar  buyer and they broadcast live from the selling room floor. It was a tremendous success. They picked out a diamond and we had a drawing party at the store for almost 300 people. People would call in to the radio station to get into the drawing. It was an even trade with the radio station. They got the promotion and it only cost me a plane ticket and room and board for the disc jockey. On product sourcing and acquisition At our end of the business we don''t not have much of a problem. We have the best Read More...
From Spreadsheet Chaos to an Integrated BPM Application in Six Steps
Spreadsheets can provide rudimentary business performance management (BPM) capabilities. But there are many reasons to leave them behind: improved collaboration

live online seminar  solution and was operating live with it in less than two months after vendor selection was finalized. Case Study   Hollywood Produces Another Happy Ending — This Time in Budgeting and KPIs Universal Studios Hollywood (USH) , part of entertainment giant NBC Universal, endured major challenges when using spreadsheet-based budgeting across its seven distinct businesses and trying to reconcile them into a conglomerate model. The company also had fragmented data sources and practices across its business Read More...
Microsoft New Online Messenger ~ Dope Slaps AOL’s Instant Messenger
So why would users switch from AOL’s Instant Messaging client to Microsoft’s? Quite simple really, throw in free long distance phone service, offer a comparable

live online seminar  New Online Messenger ~ Dope Slaps AOL’s Instant Messenger Microsoft New Online Messenger ~ Dope Slaps AOL''s Instant Messenger P. Hayes - July 21, 2000 Event Summary REDMOND, Wash. (Reuters) - Microsoft Corp. on Thursday, July 20 debuted a new version of its online messenger software beefed up with free long-distance Internet phone service that turns up the heat on messaging arch-rival America Online Inc. Market Impact In the inevitable leapfrog race of instant messaging, Microsoft has thrown Read More...
International ERP Software Seminar in Hannover, March 1st, 2011
Join ABAS on March 1st 2011 at the CeBIT Convention Center in Hannover, Germany and meet executives from midsize companies who have successfully implemented

live online seminar  international erp software seminar hannover march 1st 2011,international,erp,software,seminar,hannover,march,1st,erp software seminar hannover march 1st 2011,international software seminar hannover march 1st 2011,international erp seminar hannover march 1st 2011,international erp software hannover march 1st 2011. Read More...
Audience Targeting Platforms: The Missing Piece in the Online Ecosystem
Today’s online advertising environment, encompassing an ever-growing number of companies providing a range of services and technologies, has created a very

live online seminar  Targeting Platforms: The Missing Piece in the Online Ecosystem Today’s online advertising environment, encompassing an ever-growing number of companies providing a range of services and technologies, has created a very complex and confusing ecosystem. This white paper will define what an audience targeting platform is, where it fits in today’s ecosystem, how it is essential to any advertising strategy, and the unique value it brings to online advertising. Read More...
The Current State of Online Advertising: A Growing Market Trend
This white paper demonstrates that marketers are seeing the positive effects of audience targeting on both branding and direct response campaigns. Until

live online seminar  Current State of Online Advertising: A Growing Market Trend This white paper demonstrates that marketers are seeing the positive effects of audience targeting on both branding and direct response campaigns. Until recently, many marketers considered display advertising to be largely a direct response vehicle. With audience targeting, marketers can identify the best consumers for a specific ad or campaign in order to reach sales, acquisition, and branding goals. Find out how. Read More...
Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

live online seminar  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is nothing Read More...
Site Search Analytics: Enhancing Search Content to Drive Online Revenue
“It’s like looking for a needle in a haystack!” That saying and Internet site searches go together like ham and eggs. To help maximize search effectiveness

live online seminar  Search Analytics: Enhancing Search Content to Drive Online Revenue “It’s like looking for a needle in a haystack!” That saying and Internet site searches go together like ham and eggs. To help maximize search effectiveness, many online retailers are now establishing competitive advantages through site search analytics. By manufacturing and analyzing search content, they’re improving the relevancy of search results, thus closing the gap between searching and finding—and buying. Read More...
Online Invoice Presentation and Payment: A True Value Proposition
With traditional paper-based invoicing, the cash conversion process is lengthy and very inefficient. Today’s pressures to be accountable mean that you must

live online seminar   Read More...
Online Training Case Study
A large multibillion-dollar service company decided to implement e-learning tools from SyberWorks in order to overcome significant challenges in training its

live online seminar   Read More...
Microsoft Dynamics CRM Online


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Case Study: Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-sell Opportunities
Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly errors, data loss, and the lack of

live online seminar  Study: Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-sell Opportunities Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly errors, data loss, and the lack of vital features convinced the firm to find a new solution that would store data and make it available whenever needed. Find out how the new online solution safeguards, analyzes, and shares customer data with employees, while easing the IT administrative Read More...

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