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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 life cycle assessment computracecomplete

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Case Study: Achieving a 99.7% Guaranteed IT Asset Tracking Rate


Learn how Grant Thornton achieved a 99.7% guaranteed IT asset tracking rate across a nation-wide network of leased computers to tightly control network endpoints, achieve regulatory compliance, and drive down total cost of ownership (TCO).

life cycle assessment computracecomplete  Asset Tracking Rate Guaranteed Life Cycle Management - How Grant Thornton Achieves 99.7% accuracy tracking its IT Assets using Secure Asset Tracking If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Absolute Software Corporation (TSX: ABT) is the leader in Computer Theft Recovery, Data Protection and Secure Asset Tracking&8482; solutions. Absolute Software provides individuals and organizations of all types and sizes with solutions to man Read More

Going Home-Which Road Do You Take? Talent Assessment in the Remote Agent Model


Over the last 10 years, interest in remote agent contact center models has steadily increased, as more companies continue to shift contact center capacity from the traditional brick and mortar infrastructure to the remote agent model due to the low investment and high returns, including higher employee engagement. Read this white paper and learn about four talent assessment strategies for a successful home agent model.

life cycle assessment computracecomplete  call center,remote,recruiting,agent,remote call center,call center software,call center services,call center training,call center solution,customer service call center,service call center,service call centers,home call center,work at home call center,home agent call center Read More

Business Life Cycle Strategies for Success at Every Stage


Business is about the “survival of the fittest,” and in today’s competitive, global economy, businesses need to focus on market trends, and on how to better meet customer demands. A customer relationship management (CRM) solution helps manage, track, monitor, and analyze these customer trends for improved sales. It’s essential for businesses of all sizes—not only to succeed, but to survive.

life cycle assessment computracecomplete  Life Cycle Strategies for Success at Every Stage Business is about the “survival of the fittest,” and in today’s competitive, global economy, businesses need to focus on market trends, and on how to better meet customer demands. A customer relationship management (CRM) solution helps manage, track, monitor, and analyze these customer trends for improved sales. It’s essential for businesses of all sizes—not only to succeed, but to survive. Read More

Value Cycle Management: A Non-Linear Approach to Supply Chain Management


Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more profitable.

life cycle assessment computracecomplete  Cycle Management: A Non-Linear Approach to Supply Chain Management Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more Read More

Providing Integrated Solutions Through the Life Cycle of Project-based Businesses


Zavanti offers an end-to-end suite of solutions for the real estate, construction (property owners, developers, builders), and professional services verticals, as well as a series of implementation services including consulting and project management. In this report, TEC analyst Raluca Druta spotlights Zavanti, and outlines how the company's integrated suite of solutions helps property developers with their projects at each and every stage of the project life cycle.

life cycle assessment computracecomplete  Integrated Solutions Through the Life Cycle of Project-based Businesses Zavanti offers an end-to-end suite of solutions for the real estate, construction (property owners, developers, builders), and professional services verticals, as well as a series of implementation services including consulting and project management. In this report, TEC analyst Raluca Druta spotlights Zavanti, and outlines how the company''s integrated suite of solutions helps property developers with their projects at each and every Read More

The 70 Percent Solution: Fulfilling the Application Software Life Cycle


Application software companies unwittingly but consistently overlook significant portions of their application software life cycle, resulting in consistent under-performance of products and services, a reduced harvest, dissatisfied customers, and missed opportunities for growth. In fact, you could be neglecting up to 70 percent of the energy necessary to have your products reach and maintain peak performance throughout their life cycle.

life cycle assessment computracecomplete  Fulfilling the Application Software Life Cycle Application software companies unwittingly but consistently overlook significant portions of their application software life cycle, resulting in consistent under-performance of products and services, a reduced harvest, dissatisfied customers, and missed opportunities for growth. In fact, you could be neglecting up to 70 percent of the energy necessary to have your products reach and maintain peak performance throughout their life cycle. Read More

SHL and Halogen Software Join Forces to Offer Talent and Assessment Solutions for Mid-market Companies


Halogen Software and SHL announced their partnership in an attempt to provide improved customer experience in key talent management areas. SHL’s talent measurement tools combined with Halogen’s talent suite aim to complement each other in talent acquisition, leadership development, career development, and succession planning. Halogen customers can now benefit from the SHL’s

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The Benefits of Project Risk Assessment


This paper presents the arguments in favour of adopting a risk assessment strategy, and ways in which it can benefit your project as well as your business as a whole.

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Increasing Agility and Decreasing Change Life Cycle Timeframes in SOA-based Systems


While service oriented architecture (SOA)-based systems are great for re-using the existing IT infrastructure to implement newer business processes, they only help IT professionals. Thus, an SOA-based system is a technical answer to a business challenge—but in order to help businesses react to business changes, existing business rules management system (BRMS) technology should be included in the mix.

life cycle assessment computracecomplete  Agility and Decreasing Change Life Cycle Timeframes in SOA-based Systems While service oriented architecture (SOA)-based systems are great for re-using the existing IT infrastructure to implement newer business processes, they only help IT professionals. Thus, an SOA-based system is a technical answer to a business challenge—but in order to help businesses react to business changes, existing business rules management system (BRMS) technology should be included in the mix. Read More

Gaining Advantage through Early Case Assessment


Courts are issuing sanctions more frequently for inadequate search methodology, and recent opinions have highlighted the need for quality in search methodology. This article provides some helpful best practices for searching, and describes how those practices can be implemented with off-the-shelf tools that enable attorneys to perform the searches in a defensible manner while avoiding sanctions.

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Drive More Valuable Customer Experience With Proactive Engagement Across the Life Cycle


Businesses today are struggling with ways to create a personalized, transparent customer experience where all interaction channels work seamlessly together. It can be tricky to seize every revenue opportunity while delivering consistent service anywhere, anytime.

As competitive pressures mount, companies must meet the rising demands of their customers with fewer resources, limited budgets, and older technology that doesn’t really do it all in a do-it-all world. To differentiate your business, you need unique ways to acquire, service, maintain, and grow relationships with consumers.

life cycle assessment computracecomplete  Proactive Engagement Across the Life Cycle Businesses today are struggling with ways to create a personalized, transparent customer experience where all interaction channels work seamlessly together. It can be tricky to seize every revenue opportunity while delivering consistent service anywhere, anytime. As competitive pressures mount, companies must meet the rising demands of their customers with fewer resources, limited budgets, and older technology that doesn’t really do it all in a do-it-all Read More

SWOT Assessment: SugarCRM


The latest release of SugarCRM’s flagship product provides new tools to build customer relationships. Read an in-depth analysis of SugarCRM’s aiming to help companies execute their customer-facing initiatives.

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Cost Benefits of Complete Change Life Cycle Management for the Oracle E-Business Suite


IT service delivery departments today need to keep spending under control without compromising service quality—running a very tight technical and operational ship is vital. Achieving this involves at least three components of application management. Find out what they are, and how you can reduce costs and maximize staff productivity while managing the change process for the Oracle E-Business Suite.

life cycle assessment computracecomplete  Benefits of Complete Change Life Cycle Management for the Oracle E-Business Suite IT service delivery departments today need to keep spending under control without compromising service quality—running a very tight technical and operational ship is vital. Achieving this involves at least three components of application management. Find out what they are, and how you can reduce costs and maximize staff productivity while managing the change process for the Oracle E-Business Suite. Read More

Front-to-back-office Integration: Improving Your Customer Life Cycle Management


Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions—meaning, customer data cannot be shared effectively and companies are prone to errors, delays, and needless paperwork. In the long run, this negatively impacts overall customer satisfaction in small to medium businesses (SMBS). Learn how front-to-back-office integration can help you address these issues.

life cycle assessment computracecomplete  Integration: Improving Your Customer Life Cycle Management Front-to-Back-Office Integration: Improving Your Customer Life Cycle Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. For more than 30 years, companies that have joined the Sage family have assisted small and midsized businesses with a wide range of business management applications and services. Source : Sage Software Resources Related to Customer Lifecycle Read More