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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » license management service it


On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.
You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global

license management service it  and better prepare for license renewal negotiations by knowing what needs to be renewed and how many licenses are actually required. ITAM also gives them full insight into how many licenses have been purchased, how many have been allocated and to whom, and how many are un-used. This can help companies avoid purchasing additional licenses they don’t need. “Renegade” software purchasing is also another issue that many companies face – one that ITAM can help prevent. ITAM puts the proper controls in Read More
Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and

license management service it  traditional, upfront, big gulp license revenues will likely decline, while the recurring, bite-size chunks of revenue from SaaS might generate comparable figures only after some time. This, combined with a waning reliance on margins from the technology-related services that have traditionally made up their repertoire, can produce unsightly red marks on income statements, and success is by no means assured. Organizationally, vendors must make fundamental changes to sales and support processes for Read More
Integrating Customer Relationship Management through Software As A Service
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite

license management service it  compared to SAP''s 2004 license revenue of $525 million (USD) (as estimated by AMR Research ) there''s little doubt that salesforce.com is rapidly gaining market share. The software on-demand delivery model is helping to reinvigorate the software industry and turns an attentive ear to customer needs and wants. Industry experts see software on-demand and SaaS having a pronounced market presence in the future. According to Erin Traudt, IDC''s SaaS research analyst, The software on-demand delivery model is hel Read More
Navigating Between Service Management Scylla & Charybdis - Part 1
It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing

license management service it  US$2,000/field engineer (for software license, services, and support). Similar midmarket potential (i.e., 12,000 companies with 100 to 500 service personnel) was estimated to be US$12 billion. In its book entitled “The Future of Enterprise Applications” , AMR Research estimated the service market to be about $4 billion in 2006. This market comprised aftermarket services, EAM, and  maintenance, repair, and overhaul (MRO) , each representing roughly a third. I concur with the expectation that aftermark Read More
A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

license management service it  of payment (i.e., perpetual license, subscription, or rent-to-own), deployment (i.e., in a client data center or hosted in a secure off-site facility), and system management (i.e., maintained either by the client or by Servigistics). In my opinion, “social media” will go the way of “e-business.” That is, it will become such an integral part of how business is conducted that you will no longer hear it called out as a separate endeavor. TEC: Who are the decision makers within an enterprise when it c Read More
Replenishment: What Is It exactly and Why Is It Important?
Replenishment is an area within operations where retailers can find a competitive edge. Excelling at replenishment enables implementation of promotional

license management service it  What Is It exactly and Why Is It Important? Replenishment: What Is It exactly and Why Is It Important? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Retail Replenishment can be defined as acquiring product on a recurring basis to support anticipated need. Replenishment is best served as an automated process given the huge number of combinations of items and store locations. Systematic creation and updates to demand Read More
Demand Management


license management service it  Management Read More
IT Services: Outsourcing, IT Infrastructure Competitor Analysis Report
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT

license management service it  Services: Outsourcing, IT Infrastructure Competitor Analysis Report The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld Read More
Take It or Leave It: Moving Your Business VoIP System
Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the

license management service it  telephony, VoIP, VoIP considerations, phone system Read More
Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3
Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions.Oracle’s new

license management service it  following enhancements: new end-to-end license management capabilities for such regulatory-focused industries as aerospace and defense, high technology, and life sciences customer-driven usability enhancements for advanced product classification and export compliance (including a new restricted party screening workbench enhanced visibility for tariffs, duties, taxes, and other regulatory controls new license management features (automated license assignment, balance management, proactive Read More
NEXGEN Asset Management
NEXGEN Asset Management provides engineering, management and technology consulting services and produces software solutions. We bring over25 years of

license management service it  Asset Management NEXGEN Asset Management provides engineering, management and technology consulting services and produces software solutions. We bring over25 years of consulting experiences in the engineering, operations, maintenance, management and technology. The unique combination of our expertise gives us the comprehensive perspectives of asset management solutions. The synergies between our software developers, management consultants and engineers have resulted in the development of NEXGEN Read More
Service Network Optimization: Achieving Success in Field Service
Most service delivery managers and executives quickly realize that there are a number of ''pain points'' involved in trying to manage service delivery efficiently

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Performance Management-What the Mid-market Can Learn from Large Enterprises
Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business

license management service it  Management-What the Mid-market Can Learn from Large Enterprises Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business performance achieved by mid-market companies compared with larger firms, as well as the differences in strategy, capabilities, and technologies used. Key recommendations are drawn for mid-market businesses to increase the value they derive from performance management. Read More
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

license management service it  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer Read More
The Path to World-class IT Governance: Maturing Your IT Organization to the Next Level
Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can

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