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PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » leap scoring the maturity of organizations automation


Evolution to Revolution: The Test Automation Maturity Curve
The evolution of test automation towards data-driven and key/action word frameworks reflects the realization that the process becomes more efficient if there is

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Sales Force Automation Buyer''s Guide
Sales force automation makes it possible, and you can learn how in the sales force automation buyer''s guide.

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IDC and Webroot Present: Securing Enterprise Environments against Spyware-Benefits of Best-of-breed Security
The threat of spyware has risen to epidemic levels for many information technology professionals trying to protect their users and network. In response, many

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Software-as-a-service ERP versus On-premise ERP through the Lens of Total Cost of Ownership
This IDC white paper looks at the growing applicability of software as a service (SaaS) for enterprise-level business applications, and analyzes the adoption

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BYOD Here to Stay, But Organizations Must Adapt
BYOD (Bring Your Own Device) represents a sea change not only in the IT industry but in the wider business world, revolutionizing the way organizations operate

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The Versatile Group, Inc.
Founded in 1992, the Versatile Group is a privately held corporation headquartered in Dallas, Texas (US). The company provides business accounting software

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Sales Force Automation (SFA) Buyer''s Guide
The sales force automation buyer''s guide will help you find the ideal sfa system for your company.

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Analysis of TeleCommunication Systems, Inc. Release of Menu Driven Wireless Web Capability For SMS
The advent of menu driven wireless web capabilities for SMS (Short Message Service) will allow carriers to offer their subscribers fully personalized web based

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The Benefits of Running Your Business Software in the Cloud: Strategies for Success
With the growth of cloud computing, businesses must understand their application footprint, how applications and business processes cross departments and lines

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Analysis of Active Voice''s Acquisition of PhoneSoft, Inc.
Active Voice will integrate all of PhoneSoft''s functionality into their existing

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The Tolly Group
The Tolly Group provides information technology testing, evaluation, and consulting. The company publishes content that includes articles, white papers, and

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The Art Of Distributed Development Of Multi-Lingual Three-Tier Internet Applications
In this article we describe author''s experience with the distributed development of multi-lingual three-tier Java/ CORBA/database Internet applications. We

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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

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CRM in Not-for-profit Organizations
Traditionally, customer relationship management (CRM) solutions have been seen as tools for commercial enterprises, aiming to increase sales and ultimately

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Changing the Paradigm in Healthcare Information Technology-Becoming Proactive and Moving Into the Home
Demands for care from an ageing population necessitate a paradigm shift across the health care ecosystem to support a sustainable approach to improving and

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