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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » lean service tco


TEC Lean and Green Manufacturing Buyer’s Guide
While the need for sustainable development is affecting how organizations do business, the idea of environmental and corporate responsibility as value drivers

lean service tco  Lean and Green Manufacturing Buyer’s Guide TEC''s enterprise software evaluation reports are designed to give manufacturers and service organizations a comprehensive list of features and functions (criteria) for each of over forty different kinds of enterprise software solutions. Complete functional criteria is included for ERP systems, CRM, SCM, WMS, BI, Lean Manufacturing and others required by companies of all sizes. Source: Technology Evaluation Centers Resources Related to TEC''s Lean and Green Read More...
Finance and Accounting Solutions Buyer’s Guide for Small to Medium Enterprises
For large organizations, enterprise resource planning (ERP) systems promise big gains by helping grow revenue and increase productivity. But can ERP benefit

lean service tco  this Buyer''s Guide support lean manufacturing, including Infor, Oracle-PeopleSoft, and QAD (via an add-on module). SOA SOA also called Web services has been called the next big thing in enterprise architecture. Infor defines it as an architectural approach to building and deploying software that is interoperable by design. SOA allows software capabilities to be easily connected and reused, making it quicker and cheaper to assemble, deploy and sustain enterprise-grade technology. With an SOA, Read More...
The Changing Face of CRM
The recent economic slowdown has illustrated how interwoven our global economies really are. The demands to increase enterprise performance has accelerated

lean service tco  stronger” philosophy. In a lean economy, can your organization afford not to provide your customers with the optimum service they expect? ? Read More...
CA Unloads interBiz Collection Into SSA GT''s Sanctuary Part 2: Market Impact
SSA GT believes it is on a path to regain a leading position in its target markets by solving industry-specific business challenges and creating a heterogeneous

lean service tco  flavors such as discrete lean manufacturing, assemble-to-order (ATO) and make-to-order (MTO) operations, and even process manufacturing. BPCS Collaborative Commerce/SCM covers demand chain planning, logistics functionality, supplier management and control, outbound and inbound logistics management, and logistics planning and analysis. There are also a number of the web-based BPCS eCommerce applications like BPCS eSales (providing remote order entry, customer enquires, quotations, inventory status, Read More...
Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 1
I have no reason to doubt Kirill Tatarinov, thus far the longest-standing corporate VP of Microsoft Business Solutions, when he keeps reassuring the market

lean service tco  In 2007, Microsoft acquired lean manufacturing intellectual property from its partner eBECS  and has recently released the Lean Manufacturing module for Microsoft Dynamics AX. For more information, see TEC’s previous article series entitled  “A Primer on Lean Manufacturing Using Microsoft Dynamics AX: Case Studies.” The next part of this blog series will analyze the product’s life pre-Microsoft and subsequently under Microsoft’s wing. In the meantime, your views and comments are welcome as Read More...
Front-office Lean-Taking Lean Manufacturing Beyond the Shop Floor
Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren''t realizing the real benefits of lean by

lean service tco  the true benefits of lean manufacturing disciplines. Some companies—including those running in engineer-to-order (ETO), make-to-order (MTO), and project-oriented businesses that are less repetitive than make-to-stock (MTS) operations—have the most to lose to unmitigated waste in the front office. These companies perform extensive project-related work before a project gets to the shop floor or into the field for installation or construction, creating enormous potential for losses due to inefficient Read More...
Service Partners
Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management

lean service tco  Partners Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects. Read More...
The Evolution of IT as a Service
Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider

lean service tco  Evolution of IT as a Service Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that Read More...
Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

lean service tco  that will get you lean and mean for the bad times—and help you grow and prosper in the good times. Download your PDF copy of Giving Service Companies a Fast Start today.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

lean service tco  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that Read More...
Lean Manufacturing
In the manufacturing arena, lean is a top topic. And though companies expect a big payoff from the lean approach to manufacturing—including increases in

lean service tco  In the manufacturing arena, lean is a top topic. And though companies expect a big payoff from the lean approach to manufacturing—including increases in production capacity and product quality, reduced production time and inventories, etc.—there is no ‘one-size-fits-all’ philosophy of applying lean principles to every manufacturing organization. Find out how you need to view lean to get the most out of it for your particular organization. Read More...
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

lean service tco   Read More...
Executive Guide to Lean Manufacturing: Making Lean Work for You
Yet few people have a complete picture of lean manufacturing, or know how to truly make it work. but now you can get a clear, concise explanation o...

lean service tco  Guide to Lean Manufacturing: Making Lean Work for You Lean manufacturing has become legendary for the shop floor efficiencies and company profits it can deliver. Yet few people have a complete picture of lean manufacturing, or know how to truly make it work But now you can get a clear, concise explanation of exactly what lean manufacturing is, the principles behind it, and how your company can enjoy the bottom-line benefits , in Lean Operational Improvements that Last . In this informative Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

lean service tco  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer Read More...

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