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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » lean service tco


TEC Lean and Green Manufacturing Buyer’s Guide
While the need for sustainable development is affecting how organizations do business, the idea of environmental and corporate responsibility as value drivers

lean service tco  Lean and Green Manufacturing Buyer’s Guide TEC''s enterprise software evaluation reports are designed to give manufacturers and service organizations a comprehensive list of features and functions (criteria) for each of over forty different kinds of enterprise software solutions. Complete functional criteria is included for ERP systems, CRM, SCM, WMS, BI, Lean Manufacturing and others required by companies of all sizes. Source: Technology Evaluation Centers Resources Related to TEC''s Lean and Green Read More...
Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 1
I have no reason to doubt Kirill Tatarinov, thus far the longest-standing corporate VP of Microsoft Business Solutions, when he keeps reassuring the market

lean service tco  In 2007, Microsoft acquired lean manufacturing intellectual property from its partner eBECS  and has recently released the Lean Manufacturing module for Microsoft Dynamics AX. For more information, see TEC’s previous article series entitled  “A Primer on Lean Manufacturing Using Microsoft Dynamics AX: Case Studies.” The next part of this blog series will analyze the product’s life pre-Microsoft and subsequently under Microsoft’s wing. In the meantime, your views and comments are welcome as Read More...
Filling the Holes and Breaking Down Artificial Walls in a Process PLM Solution Set - Part 2
Part 1 of this blog series established that the product lifecycle management (PLM) software market for process industries (food @ beverage, life sciences

lean service tco  exchanges, six sigma and lean PLM, and product configurators. Dear readers, what are your views, comments, opinions, best practices, etc. about the abovementioned process PLM issues and suggested solutions? Read More...
The Changing Face of CRM
The recent economic slowdown has illustrated how interwoven our global economies really are. The demands to increase enterprise performance has accelerated

lean service tco  stronger” philosophy. In a lean economy, can your organization afford not to provide your customers with the optimum service they expect? ? Read More...
Finance and Accounting Solutions Buyer’s Guide for Small to Medium Enterprises
For large organizations, enterprise resource planning (ERP) systems promise big gains by helping grow revenue and increase productivity. But can ERP benefit

lean service tco  this Buyer''s Guide support lean manufacturing, including Infor, Oracle-PeopleSoft, and QAD (via an add-on module). SOA SOA also called Web services has been called the next big thing in enterprise architecture. Infor defines it as an architectural approach to building and deploying software that is interoperable by design. SOA allows software capabilities to be easily connected and reused, making it quicker and cheaper to assemble, deploy and sustain enterprise-grade technology. With an SOA, Read More...
Bridging the Lean Performance Gap: How Manufacturers Can Achieve Real Lean and Real Results
The past year has taught executives everywhere that business will never again be “business as usual.” Manufacturers, in particular, must focus more than ever on

lean service tco  the Lean Performance Gap: How Manufacturers Can Achieve Real Lean and Real Results The past year has taught executives everywhere that business will never again be “business as usual.” Manufacturers, in particular, must focus more than ever on satisfying customers while removing waste and unnecessary costs from their organizations. And they need to do so faster and better than their competitors. This white paper highlights how companies are doing just that by relying on strategic lean Read More...
IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

lean service tco  Service Management-A Road Map for Success Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support. Read More...
Service Partners
Business Consulting Company, with more than 20 years of experience in ERP, CRM and Supply Chain Management Implementatio Projects.

lean service tco   Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

lean service tco  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

lean service tco  ROI of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

lean service tco  ITIL with SRM Service Resolution Management for the Next-generation Service Desk IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service Read More...
Front-office Lean-Taking Lean Manufacturing Beyond the Shop Floor
Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren''t realizing the real benefits of lean by

lean service tco  the true benefits of lean manufacturing disciplines. Some companies—including those running in engineer-to-order (ETO), make-to-order (MTO), and project-oriented businesses that are less repetitive than make-to-stock (MTS) operations—have the most to lose to unmitigated waste in the front office. These companies perform extensive project-related work before a project gets to the shop floor or into the field for installation or construction, creating enormous potential for losses due to inefficient Read More...
Lean Manufacturing
In the manufacturing arena, lean is a top topic. And though companies expect a big payoff from the lean approach to manufacturing—including increases in

lean service tco  In the manufacturing arena, lean is a top topic. And though companies expect a big payoff from the lean approach to manufacturing—including increases in production capacity and product quality, reduced production time and inventories, etc.—there is no ‘one-size-fits-all’ philosophy of applying lean principles to every manufacturing organization. Find out how you need to view lean to get the most out of it for your particular organization. Read More...
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