X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 lean service roa

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

Evaluate Now

Documents related to » lean service roa

Case Study: Heinz Frozen Food Co.


Heinz Frozen Food Company was set on improving its manufacturing and maintenance process efficiency, and knew that implementing a new enterprise asset management (EAM) system would involve monumental change for employees. Heinz choose a Web-based system to help it gain better visibility into processes and work towards more progressive lean manufacturing and lean maintenance practices for greater efficiency. Learn more.

lean service roa  , Lean Results , Lean Service , Lean Simulation , Lean Software , Lean Source , Lean Supply Chain , Lean Systems . About the company. Located in Pocatello, Idaho, Heinz Frozen Food Co. is a division of H.J. Heinz Co. LLP. Sharing the corporate Heinz passion for serving up good food, the frozen food division strives to provide delicious and nutritious products that consumers can easily make at home. It is one reason that the Heinz brand has become a staple in homes for nearly 140 years. The company is Read More

Supply Chain Collaboration: The Key to Success in a Global Economy


Outsourcing and global competition are forcing companies to transform their supply chains from linear processes into adaptive networks. Communities of customer-centric, demand-driven companies must share knowledge in order to adapt to changing markets, and respond to shorter life cycles. Discover how supply chain management (SCM) solutions can help your company create a truly adaptive and collaborative supply network.

lean service roa  collaboration technologies to extend lean supply chain principles across the enterprise (for example, extending electronic kanban processes to suppliers). Regardless of the industry, we see common themes appearing. For example, across all industries, supply chain collaboration operates at the following levels: Strategic At this level, you and your partners make joint decisions on strategic issues such as the following examples: Production capacities Product design Production facility and fulfillment Read More

Resilient Supply Chains: The Next Frontier


Advances in leaner and faster supply chains have, in many cases, come at the price of increased brittleness. It is time to make supply chains more resilient, and deal with risk more intelligently to maintain the gains from lean strategies, and take performance to the next level.

lean service roa  supply chain performance through lean manufacturing, just-in-time (JIT) inventory, ever-increasing velocity, extreme outsourcing, and related transformations. In the ten years from 1992 to 2002, the ratio of inventories to shipments in the US fell from 1.65 to 1.35 (see figure 1). These are enormous numbers in the context of our multi-trillion dollar economy. Figure 1. At the same time, the complexity and length of supply chains have increased due to ever-greater out-sourcing and globalization. This is Read More

Transenterprises - The Emerging Business Model of the Twenty First Century


During the last two decades, many of the old vertically integrated enterprise/empires have splintered into numerous core-competency-focused firms, loosely bound into the so-called virtual extended enterprises.

lean service roa  - The Emerging Business Model of the Twenty First Century Business Model Evolution During the last two decades, many of the old vertically integrated enterprise/empires have splintered into numerous core-competency-focused firms, loosely bound into the so-called virtual extended enterprises. The next two decades will witness re-integration into transenterprises—tightly knit federations of companies with long-term commitments and deep investments in integrating together into a more Read More

Infor Joins the S&OP Fray


With the release of Infor S&OP 1.0, Infor dispels rumors that it’s not an aggressive product innovator. Learn about the features and functions of Infor S&OP 1.0, a solution addressing every major stage in the sales and operations planning (S&OP) process and enabling fast, confident decision making, and follow a discussion between TEC Principal Analyst P.J. Jakovljevic and Infor’s SCM product managers on the S&OP market.

lean service roa  world. However, in very lean or cost-sensitive areas, organizations may need to run alternate strategies through the operation planning engines to get a hyper-accurate view of long-term effects.  TEC: How do you differentiate between Executive S&OP and Operational S&OP, and what related solutions do you provide in those regards? Infor: We have dedicated solutions for both. Executive S&OP is the strategic decision-making tool that can pull information, drive process, and allow analysis and real-time Read More

Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

lean service roa  Study: VAI Improves Customer Service with Business Portal Case Study: VAI Improves Customer Service with Business Portal If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. VAI is an award winning software developer and an IBM Premier Business Partner. Founded in 1978, VAI is headquartered in Long Island, New York, with branch offices in Florida, California and Illinois. In conjunction with IBM, the company designs customer driven Read More

People ROA


People ROA provides Human Resource (HR) and Payroll software and services that help resolve Human Capital Management (HCM) challenges. Our solutions help organizations become more efficient and more strategic to improve the bottom line.

lean service roa   Read More

Executive Guide to Lean Manufacturing: Making Lean Work for You


Yet few people have a complete picture of lean manufacturing, or know how to truly make it work. but now you can get a clear, concise explanation o...

lean service roa  Guide to Lean Manufacturing: Making Lean Work for You Lean manufacturing has become legendary for the shop floor efficiencies and company profits it can deliver. Yet few people have a complete picture of lean manufacturing, or know how to truly make it work But now you can get a clear, concise explanation of exactly what lean manufacturing is, the principles behind it, and how your company can enjoy the bottom-line benefits , in Lean Operational Improvements that Last . In this informative Read More

A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet


With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a clear one.

lean service roa  Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a Read More

Moving to Self-Service Business Intelligence


Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

lean service roa  moving self service business intelligence,moving,self,service,business,intelligence,self service business intelligence,moving service business intelligence,moving self business intelligence,moving self service intelligence,moving self service business. Read More

From Lean Manufacturing to Lean Supply Chain: A Foundation for Change


As apparel and textile companies move to outsourcing production—relinquishing direct control in favor of a more cost-effective manufacturing model—a lean supply chain may appear to be the next logical step for further implementing cost and operational improvement. Not so, however. You can’t have a lean supply chain without lean manufacturing. Regardless of whether you or your partners engage in production, lean manufacturing is the lean engine that drives lean supply chain efficiencies. Accordingly, the business requirement for stability in a constantly changing demand environment motivates the fashion industry’s search for lean supply chain management principles and practices. Intentia, in cooperation with industry experts, have written a series of thought leadership white papers on the concept of implementing lean supply chain in the fashion industry. The second of this series, From Lean Manufacturing to Lean Supply Chain explains how lean manufacturing relates to lean supply chain management and where it differs and sometimes conflicts.

lean service roa  Lean Manufacturing to Lean Supply Chain: A Foundation for Change As apparel and textile companies move to outsourcing production—relinquishing direct control in favor of a more cost-effective manufacturing model—a lean supply chain may appear to be the next logical step for further implementing cost and operational improvement. Not so, however. You can’t have a lean supply chain without lean manufacturing. Regardless of whether you or your partners engage in production, lean manufacturing is the Read More

Lean Manufacturing: Part 1


With all the discussion, books, Web sites, and other materials on the topic of lean manufacturing, it's hard to know which resources are credible—much less understand the mounds of information. The first part of this series breaks down the definition of lean manufacturing into easy-to-digest concepts and shares the real-life example of a supplier of remanufactured solvents that is working toward the goal of lean. Get tips on how to determine what you need in your production operation and why.

lean service roa  on the topic of lean manufacturing, it''s hard to know which resources are credible—much less understand the mounds of information. The first part of this series breaks down the definition of lean manufacturing into easy-to-digest concepts and shares the real-life example of a supplier of remanufactured solvents that is working toward the goal of lean. Get tips on how to determine what you need in your production operation and why. Read More

6 Secrets to Simplify Field Service


Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits.

lean service roa  Secrets to Simplify Field Service Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More

Market Landscape Report: Field Service Management


If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report.

lean service roa  Landscape Report: Field Service Management If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report. Read More

Delivering Superior Customer Service through Multiple Channels


Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

lean service roa  Superior Customer Service through Multiple Channels Delivering Superior Customer Service through Multiple Channels With multiple new channels of communication that bypass the traditional contact center, what''s the most effective way to manage your customer service? Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery . You''ll discover how best-in-class companies are leveraging tools like social media, customer Web portals, live chat, SMS, technical boards and forums, Read More