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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 lean service eam

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » lean service eam

Serving up EAM Integration


Integrating systems has created major havoc within enterprises, and gluing together disparate mission-critical business systems from multiple vendors that were never designed to work together is definitely a cause for IT concern.

lean service eam  software being integrated. The lean and agile nature of today''s organizations is placing increased demands for a less expensive approach to integration, and Web services promises to be that approach. Although the Web services approach does not necessarily make earlier EAI technologies obsolete, it does make some types of integration possible that would have otherwise been very complex. In its simplest form, a Web service is a collection of business logic packages that are called upon as needed to support Read More

Manual versus Information Technology Enabled Lean Manufacturing


All good lean systems have both physical systems in the plant and near real time information technology backbones that centralize data. The primary advantage of enterprise systems is that they can handle considerably more information than can be accommodated manually.

lean service eam  manufacturing environments. To apply lean principles to these new environments presents manufacturers with special challenges that the right ERP system can help overcome, such as the increased difficulty of calculating heijunka schedules, more frequent adjustment of kanban sizes, and increasingly smaller leveling periods . In these instances, the solution must have a planning system that can smooth demand for items with highly variable demand, and act as a shock absorber to maintain continuous flow and Read More

Lean Maintenance: Best Practices to Turn Asset Management into a Profit Center


It’s common knowledge that asset downtime disrupts production and drives up both process and per-unit operating costs. However, executives often lose sight of this because they focus on output, not on the assets used to create it. The irony is that companies can use asset performance management not only to make more widgets, but to make each widget more profitably.

lean service eam  | Lean Schedule | Lean Service | Lean Services | Lean Simulation | Lean Software | Lean Software Strategies | Lean Solutions | Lean Strategic | Lean Strategies | Lean Strategy | Lean Strategy Deployment | Lean Strategy Planning | Lean Stream | Lean Structure | Lean Success | Lean Supply Chain | Lean Supply Chain Strategy | Lean System | Lean Systems | Lean Techniques | Lean Technology | Lean Thinking | Lean Tools | Lean Tools Analysis | Lean Tools Architecture | Lean Tools Deployment | Lean Tools Read More

Enterprise Asset Management Strategies: Creating Social and Financial Value by Going Green


Progressive companies are discovering that they can optimize processes and assets to make the best use of resources, reduce negative impact on the environment, and strengthen business results—all at the same time. Improving enterprise asset management (EAM) processes provides opportunities for you to create less waste, reduce resource use, and decrease emissions. Find out how you can take advantage of EAM’s benefits.

lean service eam  Management Strategies , Applying Lean Management , Asset Performance Management , Enterprise Asset Management Software , Strategies for Asset Performance Management , Asset Management Strategies Creating Social , Enterprise Asset Management System , Asset Management for Green Manufacturing , Asset Lifecycle Management , Asset Utilization , Asset Inventory Management , RFID Asset Management , ERP Asset Management , Global Asset Sustainability , Overall Asset Management Strategies , Asset Management Read More

Global Asset Sustainability: Breakthrough Lean Best Practice Counters Rising Energy Costs


Leading companies are reducing energy consumption and costs as a top-priority initiative—with benefits ranging from more efficient operations to increased shareholder value, improved environmental conditions, and new market opportunities. A global asset sustainability approach will give you opportunities to further lower costs while ensuring reliable operations in all your properties, plants, and equipment. Learn how.

lean service eam  Global Asset Sustainability: Breakthrough Lean Best Practice Counters Rising Energy Costs : Asset Environmental | Asset Management Sustainability | Asset Sustainability | Asset Sustainability Edition | Environmental Management | Environmental Sustainability | Environmental Sustainability Index | Environmental Sustainability Policy | Environmental Sustainable Development | Green System | Green Systems | Green Tool | Sustainability Assessment | Sustainability Assessment Tool | Global Sustainability | Read More

Service: Reduce Cost While Maintaining Customer Satisfaction


Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.

lean service eam  Reduce Cost While Maintaining Customer Satisfaction Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how. Read More

5 Key Steps to Make Field Service Profitable


Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor.

lean service eam  Key Steps to Make Field Service Profitable Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor. Read More

Epicor for Service Enterprises


Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and project accounting of over twenty years. Version 8.0 offers groundbreaking use of XML Web service and Microsoft .NET technology. The current release, Epicor for Service Enterprises 8.1, adds enhanced project portfolio management (PPM), contingent workforce management, and advanced collaboration and customization capabilities, all enabling greater planning, performance, and execution.  

lean service eam  for Service Enterprises Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and Read More

IT Service Management-A Road Map for Success


Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support.

lean service eam  Service Management-A Road Map for Success Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support. Read More

Enabling Lean Transformation


This white paper discusses solutions that can be leveraged to help support lean initiatives and foster the growth of a lean business. It explores how a lean business can benefit greatly from effective modeling, and provides a detailed example of how one software solution can be effectively adapted to a lean approach.

lean service eam  Lean Transformation This white paper discusses solutions that can be leveraged to help support lean initiatives and foster the growth of a lean business. It explores how a lean business can benefit greatly from effective modeling, and provides a detailed example of how one software solution can be effectively adapted to a lean approach. Read More

Service-oriented Architecture-Savior or Nemesis?


Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become responsive and cost-effective. But SOA is also a potential minefield: hype is raising expectations beyond reality in an environment that is already stressed. In fact, managed poorly, SOA can be an expensive and spectacular failure.

lean service eam  oriented Architecture-Savior or Nemesis? Service-oriented Architecture—Savior or Nemesis? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Hitachi Consulting UK Named as 2009 Microsoft Partner of the Year for SOA and Business Process Source : Hitachi Consulting Resources Related to Service-oriented Architecture—Savior or Nemesis? : service-oriented architecture (SOA) (Wikipedia) Service-oriented Architecture—Savior or Read More

Infor EAM iProcure


Read this marketing brochure from Infor and find out how to turn your maintenance, repair, and operations (MRO) purchasing more strategic using Infor® EAM iProcure.

lean service eam  Infor EAM iProcure,EAM,enterprise asset management,Infor EAM,maintenance,repair and operations,MRO,procurement,purchasing process Read More

Understanding Service-oriented Architecture and Its Impact on Small Manufacturers


Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented architecture (SOA) application, however, can reverse such doubts, as SOA continues to emerge as the dominant technical platform for building next-generation business applications. Its potential to transform enterprise software applications is not only well hyped—it’s also well documented.

lean service eam  Service-oriented Architecture and Its Impact on Small Manufacturers Made2Manage ERP is following the Microsoft development roadmap to execute an SOA initiative. We take advantage of state-of-the-art tools, such as Visual Studio 2005, to develop our SOA architecture. Source : Consona/Made2Manage Systems Resources Related to Understanding Service-oriented Architecture and Its Impact on Small Manufacturers : Service-Oriented Architecture (SOA) (Wikipedia) Understanding Service-oriented Read More

Good Customer Service Is Simple


Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

lean service eam  store is far from clean, I get little or no assistance from the store’s staff, but the prices are great. The last point defines my expectations; they have consistently great prices, so I like the store—they meet my expectations. I also go to a very nice restaurant in my neighborhood. The waiters wear tuxedos, the food is fantastic, my water glass is never empty, they call me by my first name, and it is very expensive. My expectations for this restaurant are very high. If they fail to meet my high Read More