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Abstract:
Your Challenge: Get Decision Makers' Approval for Lean Manufacturing. Specific, Measurable, Achievable, Relevant and Time-Bound.
For years, manufacturers have been driven by sales forecasts and the need to maximize production efficiency at every level
of operation. But in order to be successful, manufactu (...)
Excerpt related to
lean flow ratio:
Your Challenge: Get Decision Makers' Approval for Lean Manufacturing. Specific, Measurable, Achievable, Relevant and Time-Bound.
For years, manufac...
Published:
2010-03-11
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Abstract:
Glovia has managed to maintain its existing customers' satisfaction level while successfully re-inventing itself. As a result,
it has maintained a presence among the top 10 manufacturing ERP vendors in several markets. One cannot help feeling that Glovia's
knowledge of its target market has always been d (...)
Excerpt related to
lean flow ratio:
Glovia has managed to maintain its existing customers' satisfaction level while successfully re-inventing itself. As a
result, it has maintained a...
Published:
2004-01-23
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Abstract:
Response Management: Rapid Response to Change Drives Improved Operating Performance. Get Free Data and Other Software to Define
Your Assessment about Response Management and Operating Performance. Increasingly, success depends not only on how fast manufacturers
can act, but how fast they can react—a (...)
Excerpt related to
lean flow ratio:
... Operating Performance is also known as : Operating Performance , Operating Performance Report, Operating
Performance Ratio Measure , current operating ...
Published:
2010-03-11
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Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
lean flow ratio:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Published:
2004-11-08
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Abstract:
Glovia has managed to maintain its existing customers' satisfaction level while successfully re-inventing itself. As a result,
it has maintained a presence among the top 10 manufacturing ERP vendors in several markets. One cannot help feeling that Glovia's
knowledge of its target market has always been d (...)
Excerpt related to
lean flow ratio:
Glovia has managed to maintain its existing customers' satisfaction level while successfully re-inventing itself. As a
result, it has maintained a...
Published:
2004-01-23
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Abstract:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative
to being forewarned may be leaping into enterpr (...)
Excerpt related to
lean flow ratio:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential ...
Published:
2003-02-15
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Abstract:
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and
nurtured. However, it can be easily neglected in a slew of recent complementary acquisitions and subsequent attempts to intertwine
them. However, CDC and Pivotal looks like the kind o (...)
Excerpt related to
lean flow ratio:
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and
nurtured. However, it ca...
Published:
2004-02-09
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Abstract:
The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay-sayers
and doubters. You'd think this issue would die, with more and more shoppers buying from far flung vendors: Boston to the Nanga
Tribes for buying original crafts; Dallas to Huangshan (...)
Excerpt related to
lean flow ratio:
The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay-sayers
and doubters. You'd th...
Published:
2005-03-18
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Abstract:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications
that must be integrated? This article compares the (...)
Excerpt related to
lean flow ratio:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go w...
Published:
2001-09-05
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Abstract:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's product throughout the entire process of product development, and to detect defects at the earliest stage
possible. (...)
Excerpt related to
lean flow ratio:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's prod...
Published:
2007-04-30
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
lean flow ratio:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
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Abstract:
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article
to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM (...)
Excerpt related to
lean flow ratio:
CRM. CRM itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to
provide explanati...
Published:
2001-11-02
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Abstract:
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential
suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify. (...)
Excerpt related to
lean flow ratio:
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential
suitors, the time...
Published:
2004-02-06
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Abstract:
For Technology vendors, credibility is the ability to sell. Credibility is vital, is hard to build, and easy to lose. Building
credibility doesn't have to be costly. This article touches on the concepts you can employ to build your credibility. These
concepts are the basis for a seminar presented by Th (...)
Excerpt related to
lean flow ratio:
For Technology vendors, credibility is the ability to sell. Credibility is vital, is hard to build, and easy to lose. Building
credibility doesn'...
Published:
2004-04-10
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Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
lean flow ratio:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
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Abstract:
The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector.
The number of independent marketing automation vendors has significantly shrunk. Names such as Xchange, MarketFirst, Annuncio,
and Prime Response no longer exist. Amongst the few (...)
Excerpt related to
lean flow ratio:
The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector.
The number of indepe...
Published:
2004-05-06
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Abstract:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Excerpt related to
lean flow ratio:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Published:
2005-11-25
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Abstract:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
Excerpt related to
lean flow ratio:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
Published:
2002-08-16
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Abstract:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a
smooth migration path for existing customers. (...)
Excerpt related to
lean flow ratio:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a smooth
migration path for...
Published:
2002-02-19
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Abstract:
A prospect is listening to many different people at the same time. While you are doing your best to influence the decision,
the prospect sees you as only a single input to decision-making. Prospects listen to many, with each type of influence having
a different degree of trust and therefore of influence. (...)
Excerpt related to
lean flow ratio:
A prospect is listening to many different people at the same time. While you are doing your best to influence the decision,
the prospect sees you ...
Published:
2004-11-15